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Pega Support Jobs in Ohio (NOW HIRING)

Virtusa

Pega LSA

Columbus, OH · On-site

$54.25 - $71.25/hr

Support production cutover and post-go-live stabilization. Required Skills Pega Certified Lead System Architect (CLSA). 10+ years of Pega experience. Experience with Pega Infinity 24.x/25.x. Strong ...

Implify Inc

PEGA Developer

Richfield, OH · On-site

$52.50 - $69/hr

Should be certified CSSA in Pega PRPC 7.x Experience and understanding of in Production support and performance engineering. Technical Skills. Ability to work independently in understanding the ...

TechnoConsulting

Pega Developer

Orrville, OH · On-site

$52.75 - $69.25/hr

Pega Developer Location: Orrville, Ohio Duration: 12+ month contract Interview: Phone then Skype ... Reduce reliance on IS support for ongoing product master data. Additional Information All your ...

TechnoConsulting

Pega Developer

Orrville, OH · On-site

$52.75 - $69.25/hr

Pega Developer Location: Orrville, Ohio Duration: 12+ month contract Interview: Phone then Skype ... Reduce reliance on IS support for ongoing product master data. Qualifications Additional ...

Sonoma Consulting Inc.

Pega Developer

Richfield, OH · On-site

$52.50 - $69/hr

... our unwavering support, we will become an invaluable extension of the team. Halo Group ... and Pega banking/Insurance frameworks At least 5 years of experience in analysis, design ...

Virtusa

Pega LSA

Columbus, OH · On-site

... Support production cutover and post-go-live stabilization. Qualifications : Required : • Pega Certified Lead System Architect (CLSA). • 10+ years of Pega experience. • Experience with Pega ...

Tata Consultancy Service Limited

Engineer

Cleveland, OH · On-site

$100K - $120K/yr

Support release planning, capacity estimation, and iterative delivery through Agile ceremonies ... Pega, or custom-built platforms). * Experience with Siebel installation, ecosystem and ...

Sarian, Inc.

CRM Technical Lead

Cleveland, OH · On-site

Support release planning, capacity estimation, and iterative delivery through Agile ceremonies ... Pega, or custom-built platforms). * Experience with Siebel installation, ecosystem and ...

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How much do pega support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for pega support in Ohio is $31.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $33.85 per hour, depending on experience, location, and employer.

What is a Pega Support?

A Pega Support job involves assisting users and organizations in maintaining, troubleshooting, and optimizing Pega applications. Professionals in this role resolve technical issues, provide system updates, and ensure smooth application performance. They collaborate with developers, business analysts, and stakeholders to improve workflows and automation. Strong problem-solving skills and knowledge of Pega's platform, including PRPC and troubleshooting tools, are essential for success in this role.

What does a Pega Support do?

As a Pega Support professional, your daily responsibilities will include monitoring the performance of Pega applications, diagnosing and resolving user issues, and collaborating with development teams to implement solutions or enhancements. You’ll also be responsible for managing incident tickets, preparing technical documentation, and maintaining system configurations. Regular communication with business users and IT stakeholders is key to understanding requirements, setting priorities, and ensuring prompt resolution of critical issues. This dynamic role allows you to work both independently and as part of a team, providing continuous learning opportunities as you engage with evolving Pega technologies.

What are the key skills and qualifications needed for Pega Support?

To thrive as a Pega Support professional, you need a solid understanding of the Pega platform, troubleshooting skills, and experience with enterprise application support, commonly supported by a degree in computer science or related fields. Familiarity with Pega Systems tools (like Pega PRPC), knowledge of SQL, and certifications such as Pega Certified System Architect (PCSA) are often required. Strong problem-solving abilities, clear communication, and a customer-oriented mindset will set you apart in this role. These competencies are essential for efficiently resolving system issues, minimizing downtime, and ensuring seamless business operations that depend on Pega applications.

What are popular job titles related to Pega Support jobs in Ohio?

For Pega Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Pega Support jobs in Ohio look for?

The top searched job categories for Pega Support jobs in Ohio are:

Pega Support jobs near you
Infographic showing various Pega Support job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,597 per year, or $31.1 per hour.

Pega LSA

Columbus, OH • On-site

Virtusa
IT Services • 10K+ employees
Learn more about Virtusaexternal

$54.25 - $71.25/hr

Full-time

Re-posted 26 days ago

Job description

Role Summary

Lead the overall Pega application modernization and cloud migration program. Own solution architecture, design governance, guardrails compliance, application modernization, and technical leadership across all workstreams.

Key Responsibilities

Conduct Pega Readiness Assessment and migration analysis.
Define target-state architecture and Cloud Migration Strategy.
Author HLD, Solution Design Documents, and Cloud Blueprint.
Review and remediate legacy Pega 7 customizations.
Lead modernization of case types and business processes.
Ensure guardrail compliance (>95% target).
Define Agentic AI and GenAI implementation approach.
Govern migration of agents, integrations, and reporting.
Lead technical design reviews and deployment readiness reviews.
Support production cutover and post-go-live stabilization.

Required Skills

Pega Certified Lead System Architect (CLSA).
10+ years of Pega experience.
Experience with Pega Infinity 24.x/25.x.
Strong knowledge of Case Management, Decisioning, Smart Dispute, DX APIs.
Pega Cloud migration experience.
Experience with Constellation architecture.
Experience with performance tuning and guardrail optimization.                                

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About Virtusa

Sourced by ZipRecruiter

We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Westborough, MA, US

Year founded

1996

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