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What are the key skills and qualifications needed to thrive as a PEFCU employee?

To thrive as a PEFCU employee, you typically need a background in finance, customer service, and a high school diploma or higher education in business or accounting. Familiarity with banking software, cash handling systems, and compliance requirements such as BSA/AML is often required. Strong interpersonal communication, attention to detail, and problem-solving abilities help employees build trust and effectively assist members. These skills ensure accurate financial transactions, regulatory compliance, and excellent member service in a credit union environment.

What is PEFCU?

PEFCU stands for Publix Employees Federal Credit Union, a not-for-profit financial institution that serves current and retired employees of Publix Super Markets and their family members. PEFCU offers a range of financial services including savings accounts, checking accounts, loans, and mortgages. As a member-owned credit union, PEFCU focuses on providing competitive rates, personalized service, and financial education to its members. Membership eligibility is typically limited to Publix associates and their immediate families.

What are the common career advancement opportunities for employees at PEFCU?

At a credit union such as PEFCU, employees often have multiple avenues for career growth, including moving into supervisory or management roles, specializing in areas like lending or member services, or transitioning to positions in compliance, IT, or financial advising. Many credit unions encourage internal promotions and support professional development through training and tuition reimbursement. Employees who demonstrate strong customer service skills, attention to detail, and initiative are frequently considered for advancement. Collaboration with various departments also allows staff to gain cross-functional experience, making them strong candidates for future opportunities.
What are popular job titles related to Pefcu jobs in Georgia? For Pefcu jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Pefcu jobs in Georgia look for? The top searched job categories for Pefcu jobs in Georgia are:
Pefcu jobs near you
Infographic showing various Pefcu job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Member Advocate (Universal Banker)

Publix Employees Federal Credit Union

Lawrenceville, GA

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families.

 PEFCU Benefits/Perks:

  • Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage!
  • Generous Paid Time Off program (approximately 3 weeks a year)
  • 11 paid holidays per year
  • 401(k) retirement plan and profit sharing
  • Pay for performance incentive programs
  • Time off for giving back to your community!
  • Tuition reimbursement
  • And much, much more!!!

We are committed to improvement, driven by feedback, and focused on organizational growth.  We expect and demonstrate our values (Integrity, Collaboration, Service, Inclusion and Ownership) every day, creating an environment where all associates can add value and feel valued. 

Find your value here as a ...

Member Advocate (Universal Banker)

The essential purpose of this position is to uncover member needs through effective conversation and offer PEFCU products and services to meet those needs. This includes new accounts, lending, and various financial transactions. This is an on-site position in Lawrenceville, Georgia.

What you will do…

  • Responsible for uncovering member needs by having valuable conversations and asking open-ended questions.
  • Responsible for assisting members with loan needs.
  • Responsible for assisting members with account needs. This includes: opening, closing, and reinstating accounts and resolving account discrepancies by performing file maintenance and account changes as applicable
  • Educate and help members with PEFCU’s electronic services including automated phone system, PEFCU Mobile Cards App, PEFCU Mobile Banking App, and Online Banking
  • Responsible for performing various card (ATM and Debit) related functions
  • Responsible for performing a variety of cash and non-cash transactions.

What you need…

  • Commitment to an exceptional member experience
  • High School Diploma or equivalency
  • 2 years of relevant experience
  • Bilingual Spanish, a plus
  • Knowledge of the Bank Secrecy Act and other federal laws, including but not limited to: US Patriot Act, Office of Foreign Assets and Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

What’s in it for you…

  • Competitive pay 
  • Pay for performance incentive program
  • Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage!
  • Stellar benefits/perks
  • Work/life balance

Apply now!

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