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Pediatric Front Desk information

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How much do pediatric front desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for pediatric front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a pediatric front desk?

Pediatric front desk staff are administrative professionals who work in pediatric medical offices or clinics. They are responsible for greeting patients and their families, scheduling appointments, checking in and out patients, handling phone calls, and managing patient records. These staff members play a vital role in ensuring the office runs smoothly and that families feel welcome and supported during their visit. They often need strong communication and organizational skills to manage a busy and sometimes stressful environment.

What are the key skills and qualifications needed to thrive as a pediatric front desk professional?

To thrive as a Pediatric Front Desk professional, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring prior medical office experience. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is typically required. Exceptional communication, patience, and a friendly demeanor are vital soft skills for interacting with children, parents, and healthcare staff. These abilities ensure efficient office operations, positive patient experiences, and effective support for clinical teams in a pediatric setting.

What are some common challenges faced by pediatric front desk staff and how can they be managed effectively?

Pediatric Front Desk staff often handle a fast-paced environment with frequent phone calls, appointment scheduling, and interaction with families who may be anxious about their child’s health. Managing multiple tasks while maintaining a calm and compassionate demeanor is crucial. Communication skills, patience, and strong organizational abilities help in ensuring smooth check-in/check-out processes and addressing parent concerns promptly. Building good relationships with the clinical team also aids in resolving issues quickly and providing high-quality patient care.

What is the difference between Pediatric Front Desk vs Pediatric Medical Assistant?

AspectPediatric Front DeskPediatric Medical Assistant
CredentialsHigh school diploma or equivalent; customer service skillsCertification or diploma in medical assisting; CPR certification
Work EnvironmentReception area, administrative tasksClinical setting, assisting with patient care
Employer & Industry UsageMedical offices, clinics, pediatric practicesHospitals, clinics, pediatric practices
Primary ResponsibilitiesScheduling, patient check-in, insurance processingVitals, assisting with exams, preparing treatment rooms

The Pediatric Front Desk primarily handles administrative duties like scheduling and patient check-in, while the Pediatric Medical Assistant performs clinical tasks such as taking vital signs and assisting with exams. Both roles are essential in pediatric healthcare settings but differ in responsibilities and required credentials.

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What states have the most Pediatric Front Desk jobs?

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What job categories do people searching Pediatric Front Desk jobs look for?

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Pediatric Front Desk jobs near you
Infographic showing various Pediatric Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Pediatric Front Desk Specialist Full-Time

Stamford, CT • On-site

Summer Pediatrics
See more jobs at Summer Pediatricsexternal

$18 - $20/hr

Full-time

Re-posted 6 days ago

Job description

Pediatric Front Desk Specialist (Full-Time)
Summer Pediatrics – Stamford, CT

Full-Time | Monday–Friday |
Join Our Team!

At Summer Pediatrics, we believe every child deserves exceptional care—and every family deserves to feel welcomed from the moment they walk through our doors. We are looking for a friendly, organized, and compassionate Pediatric Front Desk Specialist to become an essential part of our growing team.
If you enjoy helping people, thrive in a fast-paced environment, and love working with children and families, we'd love to meet you!
About Summer Pediatrics

Summer Pediatrics is a well-established, independent pediatric practice serving families in Stamford and the surrounding communities. Our mission is to provide compassionate, high-quality pediatric care while creating a positive experience for every patient and family.
Our front desk team is the heart of our practice. We are looking for someone who shares our values of:
  •  ❤️ Compassion 
  •   Empathy
  •   Excellence
  •  ⭐ Accessibility 
What You'll Do

As our Pediatric Front Desk Specialist, you'll be the first smile our families see and the first voice they hear.
Your responsibilities include:
  •  Welcome patients and families with warmth and professionalism 
  •  Answer a high-volume, multi-line phone system and assist callers courteously 
  •  Schedule, confirm, and reschedule appointments 
  •  Verify insurance eligibility and collect accurate demographic information 
  •  Register new patients and update electronic medical records (eCW experience is a plus) 
  •  Collect copays and balances while explaining office policies 
  •  Process referrals, forms, and incoming documents 
  •  Communicate effectively with providers and clinical staff to ensure smooth patient flow 
  •  Assist families with the patient portal and registration forms 
  •  Keep the reception area organized, welcoming, and child-friendly 
  •  Perform additional administrative tasks to support daily office operations 
We're Looking For Someone Who

  •  Has exceptional customer service skills 
  •  Enjoys working with children and families 
  •  Stays calm and organized in a busy environment 
  •  Can multitask while maintaining accuracy and attention to detail 
  •  Is dependable, positive, and a team player 
  •  Communicates professionally in person and over the phone 
  •  Takes initiative and enjoys solving problems 
Qualifications

  •  Pediatric office experience is a plus 
  •  Spanish-speaking preferred 
  •  Experience with electronic medical records (eCW preferred) 
  •  Comfortable using Microsoft Office and basic computer applications 
  •  Excellent verbal and written communication skills 
  •  High school diploma or equivalent required 
Why Join Summer Pediatrics?

At Summer Pediatrics, you're more than an employee—you become part of a team that truly cares about each other and the families we serve. We believe in teamwork, continuous learning, and creating a workplace where everyone feels valued.
Every phone call, every smile, and every interaction helps make a difference in a child's healthcare experience.
If you're passionate about delivering outstanding customer service and want to build a rewarding career in pediatrics, we'd love to hear from you!
Apply today and become part of the Summer Pediatrics family.