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Pcc Jobs in Alabama (NOW HIRING)

Audibel

Patient Care Coordinator (Cullman, AL)

Cullman, AL · On-site

$14.81 - $19.38/hr

The PCC is an essential component of the Clinic Team and a steward of its resources. At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to ...

Audibel

Patient Care Coordinator (Athens, AL)

Athens, AL · On-site

$15.55 - $22.05/hr

The PCC is an essential component of the Clinic Team and a steward of its resources. At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to ...

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Pcc information

See Alabama salary details

$12

$33

$56

How much do pcc jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for pcc in Alabama is $33.60, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $43.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the PCC position, and why are they important?

To excel as a Patient Care Coordinator (PCC), you typically need a background in healthcare administration or nursing, strong organizational skills, and knowledge of patient care protocols. Familiarity with electronic health record (EHR) systems, medical scheduling software, and compliance regulations is essential. Exceptional interpersonal skills, problem-solving ability, and attention to detail help PCCs provide high-quality support to both patients and clinical teams. These abilities are critical for ensuring smooth care coordination, optimizing patient satisfaction, and supporting efficient healthcare operations.

What is a PCC?

A PCC (Patient Care Coordinator) job involves managing patient care and ensuring smooth communication between healthcare providers, patients, and insurance companies. Responsibilities typically include scheduling appointments, verifying insurance coverage, coordinating treatment plans, and providing patient education. PCCs work in hospitals, clinics, and other healthcare settings to enhance patient satisfaction and streamline medical processes. Strong organizational, communication, and customer service skills are essential for this role.

What are the main responsibilities of a Patient Care Coordinator on a typical day?

A Patient Care Coordinator's daily duties often include scheduling patient appointments, managing incoming referrals, verifying insurance information, and serving as a liaison between patients and healthcare providers. You may also assist with gathering necessary medical documentation and respond to patient questions about treatments, care plans, or billing. Collaboration is a big part of the role, as PCCs frequently communicate with nurses, physicians, and insurance representatives to ensure a seamless care experience for patients. The dynamic environment requires strong multitasking skills and proactive communication to keep both patients and the clinical team informed and supported.

What are popular job titles related to Pcc jobs in Alabama? For Pcc jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Pcc jobs in Alabama look for? The top searched job categories for Pcc jobs in Alabama are:
What cities in Alabama are hiring for Pcc jobs? Cities in Alabama with the most Pcc job openings:
Pcc jobs near you
Infographic showing various Pcc job openings in Alabama as of August 2026, with employment types broken down into 72% Full Time, 16% Part Time, and 12% Contract. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $69,886 per year, or $33.6 per hour.

Patient Care Coordinator ( Pelham, AL)

Starkey HearCare

Pelham, AL • On-site

$15 - $21.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

The Patient Care Coordinator (PCC) is the face of the clinic and the patient's guide throughout his or her journey to better hearing. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PCC is an essential component of the Clinic Team and a steward of its resources.
At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy. This philosophy is driven by the unique needs of our patients and our dedication to guiding them in choosing the best hearing solutions to enhance their lifestyle and overall well-being.
This role is an employment opportunity with Northland Hearing Centers, Inc. (referred to as "Starkey Retail"), a wholly owned subsidiary of Starkey Laboratories, Inc. All Starkey Retail positions are covered under Northland Hearing Centers, Inc.'s benefit and compensation programs.
JOB RESPONSIBILITIES
  • Receive all patients into the clinic according to standards set forth by the company. (Reception Protocol)
    • Acknowledge patients when they arrive. Stand up to greet and offer assistance, coffee and refreshments.
    • Answer phones promptly using standard greeting, listen empathetically and follow phone script.
    • Place same-day follow-up calls to new patients scheduled and those who did not show or cancelled their appointments.
  • Facilitate a concierge-level patient experience in the front office. (Setting the Stage)
    • Keep office neat, clean and current.
    • Prepare coffee and refreshments every morning.
    • Review charts for upcoming patient appointments using company checklist.
    • Lead Morning Huddle on behalf of Clinic Team at the start of each day.
    • Administer patient intake forms at check-in. Review and update PMS as needed.
    • Participate as needed in patient education.
  • Manage patient schedule on behalf of Clinic Team. (Schedule Optimization)
    • Schedule and confirm all patient appointments.
    • Enter appointment outcomes within twenty-four hours of completion.
    • Use strategic scheduling to accommodate same- or next-day new patient appointments.
    • Prep schedule in advance for daily Opportunities and Special Events.
  • Manage patient accounts receivable, deposits and inventory for Clinic Team. (Accounts Management)
    • Track all orders, sales and payments through patient management software.
    • Adhere to purchasing and inventory guidelines.
    • Maintain cash 'till' and make regular bank deposits.
    • Reconcile all deposits daily and report weekly.
    • Collect patient insurance information and request verification of benefits.
    • Submit insurance billing requests. Monitor claim status for follow-up as needed.
    • Comply with monthly Accounts Receivable and Inventory reporting requirements.
  • Help build practice through patient contact, outreach and retention marketing. (Customer Lifecycle)
    • Always schedule follow-up appointments for patients seen in the clinic.
    • Be familiar with your clinic/regional marketing event calendar.
    • Place follow-up calls to patients included in remarketing outreach and campaign reports as received.
    • Ensure accurate patient record classification via updates to required fields and additional research as needed.
    • Prepare for and participate in special events.
  • Maintain day-to-day operational procedures. (Integration)
    • Maintain office supplies and organization.
    • Manage patient files per company standards.
    • Adhere to HIPAA guidelines and protect patient privacy.
  • Other duties/responsibilities as assigned

JOB REQUIREMENTS
Minimum Education, Certification and Experience Requirements
  • Education
    • High school diploma or GED
  • Experience
    • 1-2 years' experience in a customer service or retail position preferred

Knowledge / Technical Requirements
  • Proficient computer skills and preferred experience with Sycle, Pay Junction, Microsoft 365 programs, or similar systems
  • Industry familiarity encouraged

Competencies, Skills & Abilities
  • Excellent Customer Service skills
  • Ability to manage all confidential information with complete discretion
  • Ability to organize and multitask
  • Problem solving skills
  • Good communication and interpersonal skills required
  • A strong desire to learn and positive outlook
  • Ability to pass a basic computer assessment during in person interview

Working Conditions
  • Standard office conditions

Equipment Operation
  • Standard office equipment

Salary and Other Compensation:
The hourly rate for this position is between $15.00 - $21.20 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is eligible for commissions based upon performance results. There is no guarantee of payout.
Benefits:
The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.
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#Audibel
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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