ZipRecruiter

Log In

1

Pc Repair Jobs in Nebraska (NOW HIRING)

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in technical support, RMA handling, or PC repair * 2-4 years of customer service or leadership experience * Familiarity with manufacturer warranty processes * History of helping others ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in technical support, RMA handling, or PC repair * 2-4 years of customer service or leadership experience * Familiarity with manufacturer warranty processes * History of helping others ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE

$16.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in technical support, RMA handling, or PC repair * 2-4 years of customer service or leadership experience * Familiarity with manufacturer warranty processes * History of helping others ...

Worldwide TechServices

Dynamic PC Support

Omaha, NE

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Omaha, NE · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Lincoln, NE · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

next page

Showing results 1-20

All JobsPc Repair JobsPc Repair Jobs in Nebraska

Pc Repair information

See Nebraska salary details

$12

$18

$28

How much do pc repair jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pc repair in Nebraska is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.87 per hour, depending on experience, location, and employer.

Do you need a degree to work in a PC repair shop?

A degree is not typically required to work as a PC repair technician; most employers prioritize technical skills, certifications, and hands-on experience. Certifications like CompTIA A+ can improve job prospects, but practical knowledge and problem-solving abilities are often more important than formal education. Many technicians learn through vocational training, self-study, or on-the-job experience.

What does a typical day look like for a PC Repair technician?

A typical day for a PC Repair technician involves diagnosing and repairing a variety of desktop and laptop computer issues, which may include hardware replacements, software troubleshooting, and virus removal. Tasks often include responding to customer service tickets, performing system upgrades, and documenting repairs for future reference. Technicians may work independently or as part of an IT support team, collaborating with colleagues to resolve complex technical problems. The role offers diverse challenges and learning opportunities, making each day different from the last.

What are the key skills and qualifications needed to thrive in the PC Repair position, and why are they important?

To thrive as a PC Repair technician, you need a solid understanding of computer hardware, operating systems, and troubleshooting methodologies, often supported by a technical diploma or relevant work experience. Familiarity with diagnostic tools, imaging software, and certifications like CompTIA A+ are highly valued in this field. Strong customer service skills, attention to detail, and effective communication are essential soft skills for success. These skills ensure accurate diagnosis, efficient repairs, and positive client interactions, which are crucial for building trust and reliability.

Is computer repair still profitable?

Computer repair remains a profitable job for technicians who have strong technical skills, certifications, and good customer service. Profitability depends on factors such as location, competition, and the ability to offer specialized services like hardware upgrades or virus removal. Staying updated with current technology and tools can help maximize earnings in this field.

How to become a PC repair technician?

To become a PC repair technician, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Gaining certifications such as CompTIA A+ can improve job prospects, and hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and familiarity with diagnostic tools are also important for success in this role.

Are PC repair technicians in demand?

PC repair technicians are in steady demand due to ongoing reliance on computers for personal and business use. They often need skills in hardware troubleshooting, software installation, and familiarity with diagnostic tools, with employment opportunities available in repair shops, IT departments, and freelance work.

What is a PC Repair?

A PC Repair job involves diagnosing, troubleshooting, and fixing hardware and software issues in personal computers. Technicians may repair broken components, remove malware, install updates, and optimize system performance. They often work in repair shops, IT departments, or provide on-site and remote support to individuals or businesses. Strong technical skills, problem-solving abilities, and knowledge of operating systems are essential for this role.

What are the most commonly searched types of Pc Repair jobs in Nebraska? The most popular types of Pc Repair jobs in Nebraska are:
What are popular job titles related to Pc Repair jobs in Nebraska? For Pc Repair jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Pc Repair jobs in Nebraska look for? The top searched job categories for Pc Repair jobs in Nebraska are:
What cities in Nebraska are hiring for Pc Repair jobs? Cities in Nebraska with the most Pc Repair job openings:
Pc Repair jobs near you
Infographic showing various Pc Repair job openings in Nebraska as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,500 per year, or $19 per hour.

Customer Support Lead & RMA Coordinator

XOTIC PC

Lincoln, NE • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Customer Support Lead & RMA Coordinator

Lead, support, and keep our technical operations running smoothly

Do you excel at guiding others, answering tough technical questions, and keeping detailed workflows organized? XOTIC PC is looking for a tech-savvy, detail-oriented professional to lead our customer service team while coordinating all RMA operations at our Lincoln, Nebraska headquarters.

This role is ideal for someone who thrives in fast-paced environments, can multitask effectively, and has strong PC hardware knowledge.

About Us

Since 1999, XOTIC PC has been a leader in custom gaming PCs, high-performance laptops, and professional workstations. Our systems power gamers, creators, and professionals across the country. Behind every build is a team committed to precision, innovation, and exceptional service.

What You'll Be Doing

This role blends team leadership, technical guidance, and RMA coordination - ensuring our service team is supported and our RMA pipeline runs efficiently.

Customer Service Leadership & Escalation Support
  • Serve as the primary support resource for customer service representatives
  • Answer rep questions and help guide them through technical or complicated customer issues
  • Handle escalated or high-priority customer cases when needed
  • Ensure service reps follow internal processes and deliver consistent, high-quality communication
  • Monitor service channels (Freshdesk, Freshchat) to ensure the team stays on track
  • Help reduce repetitive questions by identifying trends and recommending workflow improvements
  • Provide clarity and direction so reps can resolve issues quickly and confidently
RMA Operations Coordination
  • Manage, organize, and track all RMA cases in CRM
  • Receive and log inbound RMA systems with accuracy
  • Perform baseline diagnostics and initial testing (POST, hardware checks, stress tests)
  • Coordinate with production and technical staff on advanced troubleshooting or rebuilds
  • Communicate key RMA findings to the customer service team so they can update customers
  • Maintain daily visibility into open cases, aging RMAs, and outstanding follow-ups
  • Prepare manufacturer warranty submissions when appropriate
  • Ensure all internal and customer notes are detailed and up to date
Why You'll Love Working Here
  • 4-Day Work Weeks (Mon–Fri, outside peak seasons)
  • Unlimited Vacation – trust-based time-off
  • Team lunches, events, and giveaways
  • Employee discounts on high-end hardware
  • Casual dress code – hoodies and gaming tees welcome
  • Clear growth path in operations, support, or technical departments
  • Work culture built on passion, innovation, and continuous improvement
What We're Looking For
  • Strong PC hardware knowledge and troubleshooting skills
  • Excellent communication skills - especially when guiding other team members
  • Ability to multitask and switch between leadership, technical, and organizational tasks
  • High attention to detail - accuracy is essential in RMA and escalation work
  • Calm, professional demeanor when handling tricky or escalated customer situations
  • Strong sense of ownership and reliability
  • Experience with CRMs or ticket systems (Freshdesk, Zoho CRM preferred)
  • Passion for gaming, tech, or PC building
  • Local to Lincoln, NE - on-site role
  • High school diploma or equivalent - must be 18+
Bonus Points If You Have:
  • Experience in technical support, RMA handling, or PC repair
  • 2–4 years of customer service or leadership experience
  • Familiarity with manufacturer warranty processes
  • History of helping others solve PC-related issues
Want to Stand Out?

Send a short (2-minute max) video introducing yourself:

  • Who you are
  • Why you're a strong leader and technical problem-solver
  • What excites you about working with high-performance PCs

Email it to management@xoticpc.com or share an unlisted YouTube/Instagram link with your application.

Benefits & Perks
  • 401(k) with employer match
  • Health, dental, and vision insurance
  • Aflac loss-of-pay coverage
  • 4-day work week (Mon–Fri, outside peak season)
  • Unlimited vacation
  • Employee discounts
  • A close-knit team where your influence truly matters

If you're ready to guide a service team, handle complex technical issues, and keep RMA operations running smoothly - all while working with cutting-edge PC hardware - this is the role for you.

Apply now and be part of something exceptional.

Apply