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Pbx Jobs in Colorado (NOW HIRING)

Sonnenalp Hotel

Front Desk Agent

Vail, CO

$22 - $24/hr

Responsible for all PBX switchboard operations in the absence of a full time PBX operator. Taking messages for guests and staff members; these must be complete and accurate. Use of proper and ...

Sonnenalp

Front Desk Agent

Vail, CO · On-site

$22 - $24/hr

Responsible for all PBX switchboard operations in the absence of a full time PBX operator. Taking messages for guests and staff members; these must be complete and accurate. Use of proper and ...

Sonnenalp Hotel

Front Desk Agent

Vail, CO · On-site

$22 - $24/hr

Responsible for all PBX switchboard operations in the absence of a full time PBX operator. Taking messages for guests and staff members; these must be complete and accurate. Use of proper and ...

Sonnenalp Hotel

Front Desk Agent

Vail, CO · On-site

$22 - $24/hr

Responsible for all PBX switchboard operations in the absence of a full time PBX operator. Taking messages for guests and staff members; these must be complete and accurate. Use of proper and ...

Auberge Resorts

Call Center Agent

Aspen, CO · On-site

$23/hr

Call Center Agent (PBX Operator) Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town's silver boom, known as the place where all great stories were born ...

Devil's Thumb Ranch

Baggage Wrangler

Winter Park, CO

$16.25 - $20/hr

... PBX Operator, answer guest questions, be knowledgeable about other departments, be aware of guests and Ranch issues. Other Duties: Assist the General Manager, Lodging Director, and Guest Services ...

Devil's Thumb Ranch, Inc.

IT Manager

Tabernash, CO · On-site

$95K - $110K/yr

Document and map out existing computers, networks, PBX and servers. * Perform upgrades, repairs/replacement to hardware, software, or peripheral equipment. * Resolve user requests for support for ...

Winter Park

Front Desk Agent - Year Round

Winter Park, CO · On-site

$15 - $18.75/hr

Answer all incoming PBX calls and make new/altering reservations as required * Responds to additional guest service requests as needed * Strives to know all the answers or knows where to find them

Devil's Thumb Ranch, Inc.

Baggage Wrangler

Winter Park, CO · On-site

$16.25 - $20/hr

... PBX Operator, answer guest questions, be knowledgeable about other departments, be aware of guests and Ranch issues. Other Duties: Assist the General Manager, Lodging Director, and Guest Services ...

Devil's Thumb Ranch

IT Manager

Tabernash, CO

$95K - $110K/yr

Document and map out existing computers, networks, PBX and servers. * Perform upgrades, repairs/replacement to hardware, software, or peripheral equipment. * Resolve user requests for support for ...

Alterra

Front Desk Agent - Year Round

Winter Park, CO · On-site

$15 - $18.75/hr

Answer all incoming PBX calls and make new/altering reservations as required * Responds to additional guest service requests as needed * Strives to know all the answers or knows where to find them

Adventhealth

Consumer Access Spec PRN

Littleton, CO · On-site

$19.77 - $31.64/hr

Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls. Performs cashiering functions such as collections and cash reconciliation accurately. Other ...

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All JobsPbx JobsPbx Jobs in Colorado

Pbx information

See Colorado salary details

$11

$21

$29

How much do pbx jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for pbx in Colorado is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.98 per hour, depending on experience, location, and employer.

How do I become a PBX operator?

To become a PBX operator, typically a high school diploma or equivalent is required, along with training on telephone systems and customer service skills. Some employers may prefer candidates with experience in office administration or familiarity with specific PBX hardware and software; certifications are not usually mandatory but can enhance job prospects.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.

What is a PBX operator?

PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.

What are some common challenges faced by PBX operators and how can they be addressed?

PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.

What is the difference between Pbx vs Call Center Agent?

AspectPbxCall Center Agent
Required CredentialsTechnical certifications, telecom knowledgeCustomer service training, communication skills
Work EnvironmentTelecom systems, office settingsCall centers, customer support centers
Employer & Industry UsageTelecom companies, IT departmentsCustomer service, sales, support industries
Common Search & Comparison IntentTechnical roles, telecom systemsCustomer interaction, support roles

While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.

What are the most commonly searched types of Pbx jobs in Colorado?

The most popular types of Pbx jobs in Colorado are:

What are popular job titles related to Pbx jobs in Colorado?

For Pbx jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Pbx jobs in Colorado look for?

The top searched job categories for Pbx jobs in Colorado are:

Pbx jobs near you
Infographic showing various Pbx job openings in Colorado as of August 2026, with employment types broken down into 4% As Needed, 67% Full Time, 20% Part Time, 4% Temporary, 3% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $43,736 per year, or $21 per hour.

Front Desk Agent

Sonnenalp Hotel

Vail, CO

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Create exceptional first impressions at one of Vail's premier luxury resorts. The Sonnenalp Hotel is seeking a Full-Time, Year-Round Front Desk Agent to join our team. As the first and last point of contact for our guests, you'll play an integral role in delivering the genuine hospitality, personalized service, and memorable experiences that define the Sonnenalp. If you thrive in a fast-paced environment and enjoy creating meaningful guest connections, we'd love to welcome you to our team.

Application Deadline: Hiring will occur on a rolling basis. Applications will be accepted until October 1st or until the positions are filled.

Wage: $22.00 - 24.00/hr, plus commission

Housing: Employee Housing available on first come first serve basis. For more information on housing please visit: Employee Housing - Sonnenalp Jobs

Primary Purpose of Position

A Front Desk Agent is to greet, register, check out, and assist guests efficiently, courteously, and professionally in all Front Office related functions. To maintain the highest standard of service and hospitality at all times.


Essential Duties and Responsibilities

  • Possess a thorough knowledge of check-in and check-out of guests. To be completely familiar with all front desk computer operations and procedures for arrivals and departures.
  • Thorough knowledge and proper use of all front desk Leading Hotels of the World (LHW) standards.
  • Responsible for all PBX switchboard operations in the absence of a full time PBX operator. Taking messages for guests and staff members; these must be complete and accurate. Use of proper and professional telephone etiquette.
  • Responsible for own cash drawer. Report any discrepancies to Front Office Management.
  • Have knowledge of room rates, packages and discounts available.
  • Keep housekeeping informed of early departures, late check-outs and special requests that guests may have.
  • Understand guest and group billing and reading a folio. Know how to properly correct all errors.
  • Know how to handle walk-ins, stay overs and room changes.
  • Know room and rate policies. Know how to adjust packages rates for fewer or additional night stay.
  • To be able to handle group arrival based on information provided in the group resume.
  • Complete the bucket and credit check procedure.
  • Greet guests on a personal basis whenever possible, maintain a professional and friendly manner on a consistent basis.
  • Ensure HotSos is being used in the appropriate manner to keep Managers and other departments informed.
  • Ensure there are no check-outs with balances due.
  • Any other task either written or verbally defined by the Front Desk Manager.

Education/Experience

  • Minimum of 1 year Customer Service experience.
  • Experience with HMS or similar Lodging Software preferred.
  • Strong organizational skills

Recommended Skills and Qualifications

  • Efficient with computers, Microsoft Office, and web based systems.
  • Excellent communication, interpersonal and multi-tasking skills.
  • Ability to work under pressure and use good judgment.
  • Friendly, warm and enthusiastic personality.

Essential Physical Requirements

  • Ability to work a flexible schedule
  • Ability to stand and walk for full length of shift, up to 12 hours at one time
  • Able to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting
  • Routinely handles objects weighing up to 15 lbs and on occasion may be expected to lift objects weighing up to 50 lbs

Benefits

  • Medical, Dental, Vision Insurance
  • Resort Discounts
  • Holiday Pay, Paid Time Off and Sick Pay
  • 401(k) Retirement Plan & Roth 401(k)
  • Voluntary Life Insurance
  • Short Term & Long Term Disability
  • Employee Assistance Program
  • Parking Credit or Discounted Bus Passes

Apply