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Pbx Operator Jobs in Raleigh, NC (NOW HIRING)

H&R Block

Receptionist - Franchise Location

Apex, NC · On-site

$14.50 - $19.25/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

H&R Block

Receptionist - Franchise Location

Apex, NC · On-site

$12 - $16/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

H&R Block

Receptionist - Franchise Location

Oxford, NC · On-site

$14.50 - $19/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

H&R Block

Receptionist - Franchise Location

Apex, NC · On-site

$12 - $16/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

H&R Block

Receptionist - Franchise Location

Oxford, NC · On-site

$14.50 - $19/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

H&R Block

Receptionist - Franchise Location

Henderson, NC · On-site

$14.75 - $19.25/hr

Sales/marketing experience 1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any ...

Jackson Hewitt

Receptionist

Raleigh, NC · On-site

$15.25 - $20.25/hr

Competitive salary Employee discounts Flexible schedule At Jackson Hewitt, and its independently owned and operated Franchisees, we provide an invaluable service in guiding our clients through the ...

Jackson Hewitt - 3492

Receptionist

Raleigh, NC · On-site

$13 - $18/hr

Flexible schedule At Jackson Hewitt, and its independently owned and operated Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do ...

Foundry Commercial

PRN Receptionist Needed

Apex, NC · On-site

$16/hr

Spring Arbor has continued to build on its successes, owning and operating 24 senior living communities throughout Virginia, North Carolina, and Maryland. From Residential Assisted Living to Memory ...

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All JobsPbx Operator JobsPbx Operator Jobs in Raleigh, NC

Pbx Operator information

See Raleigh, NC salary details

$10

$19

$26

How much do pbx operator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for pbx operator in Raleigh, NC is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.25 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
More about Pbx Operator jobs

What are the most commonly searched types of Pbx Operator jobs in Raleigh, NC?

The most popular types of Pbx Operator jobs in Raleigh, NC are:

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For Pbx Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Pbx Operator jobs in Raleigh, NC look for?

The top searched job categories for Pbx Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Pbx Operator jobs?

Cities near Raleigh, NC with the most Pbx Operator job openings:

Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Raleigh, NC as of September 2026, with employment types broken down into 51% Full Time, 43% Part Time, 5% Contract, and 1% Nights. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $40,429 per year, or $19.4 per hour.

Pet Crematory Operator/Dispatcher

Morrisville, NC • On-site

Faithful Companion Pet Cremation Service of NC
See more jobs at Faithful Companion Pet Cremation Service of NCexternal

$20/hr

Full-time

Re-posted 27 days ago

Key responsibilities

  • Perform opening and closing duties to ensure the safety of staff, equipment, and facilities.

  • Plan and schedule driver routes for pick-ups and returns to home and veterinary clinics.

  • Respond to customers and veterinary staff promptly and professionally, providing thorough support.

Job description

Description:

Faithful Companion Pet Cremation Services is seeking a Care Coordinator/Dispatcher to oversee the daily operations at our cremation facility location.  We are dedicated to providing dignified cremation services for those who have lost their beloved pets. We are a LGBTQ+ friendly employer currently seeking a motivated and compassionate individual to join our team as a Care Coordinator. We know pets are family and want to treat them with the utmost care and respect after their passing. Come help us help people and you'll make a difference every day!


This is a full-time position and would include 1 weekend shift per week. The successful candidate will join a professional and effective staff, ensuring that our services exceed the expectations of veterinary clinics and families. Acting with a sense of ownership, they will uphold our standards of compassion, quality, honesty, integrity, and dignity.


This position would be for four 10-hour shifts.


Responsibilities:

  • Perform opening and closing duties to ensure the safety of staff, equipment, and facilities.
  • Lead and inspire a team of Care Providers/Drivers to deliver exceptional service on a daily basis.
  • Conduct high-quality, private cremation services (training provided).
  • Plan and schedule driver routes for pick-ups and returns to home and veterinary clinics.
  • Serve as the main point of contact for all driver-facing communication via phone, proprietary software, text, and email.
  • Maintain attention to detail while serving multiple families, ensuring an error-free standard.
  • Monitor the movement of drivers to meet scheduled pick-ups and returns efficiently.
  • Respond to customers and veterinary staff promptly and professionally, providing thorough support.
  • Assist in maintaining a clean and presentable state of the crematory facility and company vehicles.
  • Occasionally lift, push, and pull objects up to 150 pounds with assistance.
  • Occasionally stoop, bend, push, pull, and carry objects weighing up to 75 pounds for short distances.
  • Perform other assigned duties as required.


Requirements:

Qualifications:

  • Demonstrated leadership skills with the ability to motivate and inspire a team.
  • Strong communication and organizational skills to effectively manage driver routes and customer interactions.
  • Detail-oriented mindset with a commitment to delivering error-free services.
  • Ability to handle multiple tasks simultaneously while maintaining efficiency.
  • Physical capability to lift and move heavy objects with assistance.
  • Flexibility to work a schedule that includes four 10-hour shifts, including weekends.

At Faithful Companion Pet Cremation Services, we strive to provide exceptional care and support during the challenging time of pet loss. Join our team and make a meaningful impact on the lives of our clients and their beloved pets.

We appreciate your interest in becoming a part of our compassionate team.


Apply