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Pbx Operator Switchboard Operator Jobs in Chicago Ridge, IL

Sparkstone Electrical Group

Turret Operator

Addison, IL · On-site

Founded as Chicago Switchboard in 1936, today we have manufacturing locations in Addison Illinois ... The Turret operator is responsible for operating and setting up CNC/AMADA machine. As the Turret ...

Prime Healthcare

Patient Account Registrar

Chicago, IL

$18 - $23.25/hr

Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate ...

Marriott

Telephone Operator

Chicago, IL · On-site

$16.75 - $21/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

Marriott International

Telephone Operator

Chicago, IL · On-site

$26.76/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

Aleut Federal

On-Call Mobile Advisor

Chicago, IL · On-site

$19/hr

Act as switchboard operator as required. * Adheres to Aleut's Quality Assurance Plan. * Communicates and consistently models appropriate CSS and employability skills including personal responsibility ...

Aleut Federal

On-Call Mobile Advisor

Chicago, IL

Act as switchboard operator as required. * Adheres to Aleut's Quality Assurance Plan. * Communicates and consistently models appropriate CSS and employability skills including personal responsibility ...

ARS Aleut Construction

On-Call Mobile Advisor

Chicago, IL · On-site

$19/hr

Act as switchboard operator as required. * Adheres to Aleut's Quality Assurance Plan. * Communicates and consistently models appropriate CSS and employability skills including personal responsibility ...

Aleut Federal

On-Call Mobile Advisor

Chicago, IL

$19/hr

Act as switchboard operator as required. * Adheres to Aleut's Quality Assurance Plan. * Communicates and consistently models appropriate CSS and employability skills including personal responsibility ...

United Service Companies

Front Desk Associate

Chicago, IL · On-site

$23.73/hr

SUPERVISORY RESPONSIBILITIES Direct supervision of all desk clerks, night auditors, bell staff, PBX operators. Carries out supervisory responsibilities in accordance with the organization's policies ...

The Facilities Group

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

SUPERVISORY RESPONSIBILITIES Direct supervision of all desk clerks, night auditors, bell staff, PBX operators. Carries out supervisory responsibilities in accordance with the organization's policies ...

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All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Chicago Ridge, IL

Pbx Operator Switchboard Operator information

See Chicago Ridge, IL salary details

$9

$17

$25

How much do pbx operator switchboard operator jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for pbx operator switchboard operator in Chicago Ridge, IL is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.65 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal phone systems, directing calls, and operating switchboards, often requiring technical skills and knowledge of communication systems. A receptionist typically handles front-desk duties, greeting visitors and performing administrative tasks. While both roles involve communication, they have different primary responsibilities and skill sets.

What are PBX Operators or Switchboard Operators?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. Some positions may require basic knowledge of phone systems and multitasking abilities.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Did switchboard operators make good money?

Switchboard operators, including PBX operators, historically earned modest wages, often comparable to other administrative roles. Salaries varied based on experience, location, and the industry, but generally, the pay was not considered high. Today, the role has largely been replaced by automated systems, and pay standards have shifted accordingly.

What does a PBX operator do?

A PBX operator, also known as a switchboard operator, manages the internal telephone system by connecting calls, transferring calls to appropriate departments or individuals, and handling incoming and outgoing communications. They often use a console or phone system and require good communication and organizational skills. The role may involve maintaining call logs and ensuring efficient communication flow within an organization.

What are some common challenges faced by PBX/Switchboard Operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX/Switchboard Operator, and why are they important?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
What cities near Chicago Ridge, IL are hiring for Pbx Operator Switchboard Operator jobs? Cities near Chicago Ridge, IL with the most Pbx Operator Switchboard Operator job openings:
Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Chicago Ridge, IL as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,540 per year, or $17.1 per hour.
Telephone Operator

Telephone Operator

The US Oncology Network

Chicago Ridge, IL • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

US Oncology rating

7.5

Company rating: 7.5 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

227th of 877 rated healthcare providers

Job description

Overview
Join Affiliated Oncologists as a Telephone Operator!
AO specializes in treating a variety of cancers including lymphoma lung, breast, prostate, gynecologic, colorectal and head and neck cancers. Our physicians and staff are multi-disciplinary team of highly experienced caregivers focused on helping patients and their families receive the best care and support possible.
SCOPE: Under direct supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
- Takes and relays messages in an accurate and timely manner.
- Responds to emergency and urgent calls from patients in a timely manner.
- Directs callers immediately to clinical staff as necessary.
- Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party. - Provides a pleasant and helpful phone contact for callers.
- Responsible for opening and closing the switchboard.
- Responsible for the in-house paging system.
- Performs clerical duties as assigned to maintain workflow in the department.
Qualifications
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent required.
- Position is entry level and requires 0-3 years experience, preferably in a medical setting.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.
HOURLY RANGE:
  • $15 - $18 per hour

BENEFITS OFFERED:
  • Medical
  • Healthcare Reimbursement Accounts (HRCA)
  • Health Savings Accounts (HAS)
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Employee Assistance Program (EAP)
  • Commuter Benefits
  • 401(k)
  • Wellness Program

Applicants will be hired into the title appropriate to their credentials and years of experience.

What US Oncology employees say

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