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Payments Product Manager Jobs in Mapleton, UT (NOW HIRING)

Account Manager - Sales

Provo, UT · On-site

$70K - $170K/yr

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... product line - cloud hosting, online payments (Community Connect), modular add-ons, and services ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... product line - cloud hosting, online payments (Community Connect), modular add-ons, and services ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... product line - cloud hosting, online payments (Community Connect), modular add-ons, and services ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... product line - cloud hosting, online payments (Community Connect), modular add-ons, and services ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... product line - cloud hosting, online payments (Community Connect), modular add-ons, and services ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... product line - cloud hosting, online payments (Community Connect), modular add-ons, and services ...

Account Manager - Sales

Provo, UT · Remote

$70K - $170K/yr

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%)About CaselleAt ... product line - cloud hosting, online payments (Community Connect), modular add-ons, and services ...

We have the largest in-house call center in the payments industry and take over 135,000 calls each ... In 2019 we won the awards for New Product/Service of the Year (GDPR Defense), Cybersecurity Product ...

Account Manager (US & UK HRS)

Orem, UT · On-site

$40K - $80K/yr

We have the largest in-house call center in the payments industry and take over 135,000 calls each ... In 2019 we won the awards for New Product/Service of the Year (GDPR Defense), Cybersecurity Product ...

Responsible for the invoicing or payment application process for completed scope. * Create ... Ensure productivity, efficient use of materials/equipment, and contractual performance of the ...

Responsible for the invoicing or payment application process for completed scope. * Create ... Ensure productivity, efficient use of materials/equipment, and contractual performance of the ...

Pharmacy Manager

Orem, UT · On-site

$56.50 - $66.50/hr

Reviews work product, monitors workload and sets standards for productivity and accuracy ... Reviews insurance payment records, department budget and financial statements. Develops and ...

Showing results 21-40

Payments Product Manager information

See Mapleton, UT salary details

$48.6K

$150.4K

$185.8K

How much do payments product manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for payments product manager in Mapleton, UT is $150,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,000.00 and $185,800.00 per year, depending on experience, location, and employer.

What is the difference between Payments Product Manager vs Payments Analyst?

AspectPayments Product ManagerPayments Analyst
ResponsibilitiesOversees product development, strategy, and lifecycle of payment solutionsAnalyzes payment data, monitors transaction trends, and supports payment operations
Required SkillsProduct management, project coordination, payment industry knowledgeData analysis, reporting, payment systems understanding
CertificationsPM certifications (e.g., PMP), payment industry certificationsData analysis or finance certifications (e.g., CFA, CPA)
Work EnvironmentCross-functional teams, product development cyclesData-driven analysis, reporting teams, operations

The Payments Product Manager focuses on developing and managing payment products, while the Payments Analyst concentrates on analyzing payment data and monitoring transaction performance. Both roles require payment industry knowledge, but the Product Manager is more strategic and development-oriented, whereas the Analyst is more data and operations-focused.

How does a payments product manager typically collaborate with engineering and compliance teams to deliver new features?

A Payments Product Manager works closely with engineering teams to define product requirements, prioritize features, and ensure timely delivery of payment solutions. Simultaneously, they collaborate with compliance teams to ensure all new products and updates adhere to regulations such as PCI DSS and anti-money laundering laws. Regular cross-functional meetings and clear documentation are key to aligning goals, addressing technical challenges, and ensuring both security and user experience needs are met. Successful collaboration helps the team deliver robust and compliant payment products efficiently.

What does a payments product manager do?

A Payments Product Manager is responsible for overseeing the development, launch, and continuous improvement of payment products and solutions within a company. They work closely with engineering, design, marketing, and compliance teams to ensure the payment products meet customer needs and regulatory requirements. Their role includes analyzing market trends, defining product roadmaps, and ensuring seamless integration with payment systems and partners. They also gather and prioritize product and customer requirements, and often collaborate with external vendors and financial institutions.

What are the key skills and qualifications needed to thrive as a payments product manager, and why are they important?

To thrive as a Payments Product Manager, you need a strong understanding of payment systems, product lifecycle management, and relevant financial regulations, often supported by a degree in business, finance, or related fields. Familiarity with payment processing platforms, APIs, data analytics tools, and certifications like PMP or Agile are highly valuable. Excellent communication, stakeholder management, and problem-solving skills help you collaborate across teams and drive product strategy. These skills ensure you can deliver compliant, innovative payment solutions that meet customer needs and business goals in a rapidly evolving industry.

What job categories do people searching Payments Product Manager jobs in Mapleton, UT look for?

The top searched job categories for Payments Product Manager jobs in Mapleton, UT are:

What cities near Mapleton, UT are hiring for Payments Product Manager jobs?

Cities near Mapleton, UT with the most Payments Product Manager job openings:

Infographic showing various Payments Product Manager job openings in Mapleton, UT as of June 2026, with employment types broken down into 40% Full Time, 56% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $150,374 per year, or $72.3 per hour.

Account Manager - Sales

Caselle

Provo, UT • On-site

$70K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago


Job description

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%)
About Caselle
At Caselle, we build software that helps communities thrive. For more than 40 years we have delivered ERP and payments solutions built specifically for small and mid-sized local governments - payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns, counties, and districts run their daily operations on Caselle, serving over 20 million residents.
We keep the vast majority of our customers year after year, and we are not content with that. As part of Govineer - a family of govtech brands serving more than 2,300 local government entities across 43 states - we are investing in the people and processes that keep those customers successful for the long haul. This role is central to that investment.
The Role
The Account Manager owns a book of roughly 200 Caselle local-government customers and is the named relationship for every account in it - the person they call, the person who knows their setup, and the person responsible for both keeping them and growing them.
The role is split roughly evenly between customer care and expansion selling. You protect retention through proactive engagement, and you grow revenue through upsell, cross-sell, and disciplined price increases. It is a dual mandate: both halves are measured, and both halves are compensated.
You will not be doing implementation or day-to-day troubleshooting - we have strong support and implementation teams for that. Your job is the relationship and the revenue.
What You'll Do
  • Own your book. Serve as the primary point of contact for approximately 200 accounts across the full relationship.
  • Touch every account, every quarter. Reach every customer in your book each quarter, rotating to a new contact, so customers hear from you before they need to call.
  • Lead QBRs. Conduct quarterly business reviews with your top-tier accounts - Tier 1 quarterly, Tier 2 semi-annual.
  • Grow the book. Drive upsell and cross-sell across the Caselle and Govineer product line - cloud hosting, online payments (Community Connect), modular add-ons, and services - to hit an expansion quota.
  • Deliver price increases. Carry discount reductions and rate increases to customers with clear, customer-ready justification.
  • Protect the base. Identify at-risk accounts early using the book health score and lead the save well before a renewal is in question.
  • Partner across the org chart. Work with city clerks, treasurers, finance directors, and city managers to align on their evolving needs and priorities.
  • Negotiate and close. Own contracts and agreements that maximize recurring revenue.
  • Advocate and escalate. Triage customer issues, escalate cleanly to support, and follow through to resolution.
  • Show up in person. Attend regional conferences and user forums, and complete approximately six onsite customer visits per year.
  • Keep the system clean. Maintain accurate account records, contact lists, activity, and pipeline in HubSpot.

What You Bring
Required
  • Three or more years in account management, customer success, or expansion sales - ideally B2B SaaS or vertical software
  • A track record of carrying and hitting a revenue or retention number
  • Comfort having direct commercial conversations, including price increases, without damaging the relationship
  • Strong organization across a large book, with genuine CRM discipline
  • Customer empathy - you treat retention as a relationship, not a renewal date
  • Proactive and self-directed, with a track record of working effectively remotely
  • Strong communication skills, and the judgment to tailor your approach across very different municipal roles
Preferred
  • Five or more years in govtech, public sector, ERP, or payments
  • Working knowledge of how local government actually operates - budget cycles, councils, procurement, and the pressures your customers are under
  • Genuine interest in supporting small-town America and helping communities modernize

How You're Measured
Your scorecard reflects both halves of the role: expansion bookings to quota, gross and net revenue retention on your book, book health score, price-increase capture, logo retention, and quarterly touch completion.
Pay runs on three quarterly levers - a growth commission on cloud, add-ons, and services; a price-increase commission; and a retention commission on the ARR you keep. You are paid to grow the book and to keep it healthy.
Benefits
  • Base salary plus quarterly variable compensation, uncapped on expansion
  • Flexible remote work, with a hybrid option for Utah-based team members
  • Medical, dental, and vision coverage
  • 401(k) with 4% company match after six months
  • Travel to regional events, conferences, and customer sites
  • Meaningful work that supports local governments and the residents they serve

Why This Role, Why Now
Caselle keeps the vast majority of its customers - but those customers tell us they want a real relationship: proactive contact, a name to call, a partner who understands their world. This role is how we deliver that.
At the same time, Caselle is in a period of real product growth, from cloud and integrated payments to new modules. There has never been more opportunity to help a customer take the next step. You will have a book small enough to manage well and the mandate to make every account in it both happier and more valuable.
Interested in helping communities thrive with modern ERP tools? Apply now and join a team that puts local government - and the people they serve - at the center of everything we do.
Caselle and Govineer are equal-opportunity employers. We evaluate all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.