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Payment Risk Manager Jobs in Tennessee (NOW HIRING)

GovX

Risk Mitigation Associate - Fraud

La Vergne, TN · On-site

$20 - $23/hr

The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX ... * CRM: ServiceNow or similar enterprise level software * Payments: Braintree and PayPal ...

GOVX

Risk Mitigation Associate - Fraud

La Vergne, TN

$20 - $23/hr

The Risk Mitigation Associate - Fraud is a full-time position responsible for supporting GOVX ... NetSuite or similar software. * CRM: ServiceNow or similar enterprise level software * Payments:

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Payment Risk Manager information

What does a payment risk manager do?

A Payment Risk Manager is responsible for identifying, assessing, and mitigating risks related to payment transactions within a company. They develop strategies to detect and prevent fraud, monitor payment activities, ensure compliance with relevant regulations, and analyze transaction data to identify suspicious patterns. Their work helps protect both the organization and its customers from financial losses and ensures secure and efficient payment processes.

What are some common challenges a payment risk manager faces when implementing fraud prevention strategies?

Payment Risk Managers often encounter challenges balancing effective fraud prevention with a smooth customer experience. Implementing robust controls can sometimes result in false positives, inadvertently blocking legitimate transactions and frustrating customers. Additionally, staying ahead of constantly evolving fraud tactics requires continuous learning and adaptation, as well as close collaboration with IT, compliance, and customer support teams. Regularly updating risk models and fostering communication across departments are key to addressing these challenges effectively.

What are the key skills and qualifications needed to thrive as a payment risk manager, and why are they important?

To thrive as a Payment Risk Manager, you need a strong background in finance, risk assessment, data analysis, and a relevant degree in business, finance, or a related field. Familiarity with payment processing systems, fraud detection tools, and risk management software, as well as certifications like Certified Fraud Examiner (CFE), are typically required. Excellent problem-solving, critical thinking, and communication skills help professionals stand out in this role. These skills and qualifications are crucial for effectively identifying, mitigating, and preventing payment risks, ensuring financial security and compliance within organizations.

What is the difference between Payment Risk Manager vs Credit Analyst?

AspectPayment Risk ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CRCM or RMA often preferredBachelor's degree in finance, economics, or related field; certifications like CFA or credit analysis courses
Work EnvironmentFinancial institutions, payment processing companies, e-commerce firmsBanks, lending institutions, credit bureaus
Employer & Industry UsageFocuses on managing payment fraud and risk in transaction environmentsEvaluates creditworthiness of individuals or businesses for lending decisions

The Payment Risk Manager primarily focuses on mitigating risks associated with payment transactions, while the Credit Analyst assesses creditworthiness for lending. Both roles require financial knowledge and analytical skills but serve different aspects of financial risk management.

Do payment risk managers make good money?

Payment risk managers typically earn a competitive salary that varies based on experience, location, and industry. They often receive additional benefits and may advance to higher roles such as risk director or compliance officer, increasing earning potential. Certification in risk management or related fields can also enhance salary prospects.

Is a Payment Risk Manager a stressful job?

A Payment Risk Manager role involves monitoring and analyzing financial transactions to detect fraud and mitigate risks, which can be stressful during high transaction volumes or when managing urgent issues. The job requires attention to detail, problem-solving skills, and often involves working under tight deadlines, but workload and stress levels vary by organization and individual experience.

What are popular job titles related to Payment Risk Manager jobs in Tennessee?

For Payment Risk Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Payment Risk Manager jobs in Tennessee look for?

The top searched job categories for Payment Risk Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Payment Risk Manager jobs?

Cities in Tennessee with the most Payment Risk Manager job openings:

Payment Risk Manager jobs near you

Risk Mitigation Associate - Fraud

GovX

La Vergne, TN • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

The Risk Mitigation Associate – Fraud is a full-time position responsible for supporting GOVX’s efforts to prevent fraudulent activity, promote customer satisfaction through financial transaction processing, and minimize related financial losses. This role reports to the Risk Mitigation Manager and works closely with Member Services.

KEY RESPONSIBILITIES

  • Review: Orders flagged by automated fraud prevention systems; investigate account details, verify information via phone/email, and confirm or cancel orders.
  • Assist: Verify customer data and account history to prevent refund delays and mitigate fraud. Investigate: Potential violations of Terms of Use and educate customers to ensure compliance.
  • Identify: Trends and communicate findings across departments to improve fraud prevention processes.
  • Support: Investigate, analyze, and resolve chargeback cases; gather documentation to dispute unsupported claims.

Requirements

Education/Experience:  Associate’s degree (Bachelor’s preferred) and 1+ years in e-commerce fraud or risk management.

Technical Proficiency:

  • ERP: NetSuite or similar software.
  • CRM: ServiceNow or similar enterprise level software
  • Payments: Braintree and PayPal environments.

Skills:  Strong analytical, organizational, and problem-solving abilities; capable of prioritizing in a fast-paced environment.

Attributes:

  • Ability to perform well in a highly dynamic, diverse, and rapidly changing environment. 
  • Candidates with prior GOVX experience must have proven performance in these areas. 

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role occasionally must lift and carry office equipment. Occasional evening, night, and weekend shifts are required during peak season (e.g. Black Friday)

Physical - This is a sedentary role.

Mental – Problem solving, making decisions, interpreting data, organizing, and reading/write.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities: None

Travel Requirements: None

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Range: $20.00 - $23.00 /hr.

Benefits

Paid Time Off, Paid Sick Leave, Paid Holidays

401(k) plan with discretionary match available

Medical, Dental, Vision, and Life Insurance

Flexible Spending Account (FSA), Health Savings Account (HSA)

Voluntary benefits including Critical Illness, Group Accident, Short Term Disability and Voluntary Life

Employee Referral Program

Discounts on the GOVX website