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Payment Processing Associate Jobs in Florida (NOW HIRING)

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Payment Processing Associate information

What are some common challenges faced by Payment Processing Associates, and how can they be effectively managed?

Payment Processing Associates often encounter challenges such as handling high transaction volumes, meeting strict accuracy standards, and navigating tight deadlines. To manage these, it's important to develop strong organizational skills and attention to detail, as even small errors can have significant financial impacts. Regular communication with team members and other departments, such as finance or customer service, can help resolve discrepancies quickly and ensure smooth workflow. Familiarity with payment processing software and a proactive approach to learning about regulatory compliance are also key to success in this role.

What is the difference between Payment Processing Associate vs Customer Service Representative?

AspectPayment Processing AssociateCustomer Service Representative
Required CredentialsHigh school diploma, basic financial or payment system knowledgeHigh school diploma, communication skills
Work EnvironmentFinance or payment processing departments, office settingCustomer support centers, call centers, office settings
Employer & Industry UsageFinancial institutions, payment companies, e-commerceRetail, telecom, service industries
Common Search & ComparisonFocuses on payment transactions, processing systemsFocuses on customer interactions, issue resolution

The Payment Processing Associate primarily handles payment transactions and ensures smooth processing within financial or e-commerce environments. In contrast, Customer Service Representatives focus on assisting customers with inquiries and resolving issues. While both roles require strong communication skills, Payment Processing Associates need knowledge of payment systems, making their roles more specialized in financial operations.

What does a Payment Processing Associate do?

A Payment Processing Associate is responsible for managing and processing financial transactions, such as payments, invoices, and refunds, within a company. They ensure that all payments are accurately recorded, processed in a timely manner, and comply with internal policies and external regulations. Their duties may also include reconciling accounts, communicating with clients or vendors regarding payments, and resolving any payment discrepancies. This role is essential for maintaining the financial integrity and smooth operation of an organization's payment systems.

What are the key skills and qualifications needed to thrive as a Payment Processing Associate, and why are they important?

To thrive as a Payment Processing Associate, you need strong attention to detail, numerical accuracy, and a solid understanding of financial transactions, often supported by a degree in finance, accounting, or related experience. Familiarity with payment processing software, ERP systems, and compliance protocols such as PCI DSS is typically required. Excellent organizational skills, problem-solving abilities, and effective communication help you manage high transaction volumes and resolve discrepancies efficiently. These skills ensure timely, error-free processing and compliance, which are critical for maintaining trust and operational integrity in financial operations.
What are the most commonly searched types of Payment Processing jobs in Florida? The most popular types of Payment Processing jobs in Florida are:
What cities in Florida are hiring for Payment Processing Associate jobs? Cities in Florida with the most Payment Processing Associate job openings:
Payment Processing Associate jobs near you
Debit Card EFT Payment Specialist (Temporary)

Debit Card EFT Payment Specialist (Temporary)

Seacoast Bank

Jacksonville, FL • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Seacoast Bank rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

29th of 141 rated banks

Job description

This position and can be located at any Seacoast Bank office within the state of Florida, preferably in The Villages. 

JOB SUMMARY:

The Debit Card / EFT Payments Specialist plays a crucial role in supporting the Debit Card / EFT Payments Manager and / or the Debit Card / EFT Payments Team Lead by ensuring the smooth operation of the Bank’s Debit Card systems. This position involves detailed knowledge of card processing, fraud monitoring, and adherence to regulatory standards, with a focus on executing service improvements and risk mitigation strategies.

This role is essential in maintaining the integrity of the bank’s Debit Card operations, providing a secure transaction environment for our customers.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist in managing the day-to-day operations of the Bank’s Debit Card services.
  • Support the knowledge base of card processing systems, including dispute resolution and regulatory compliance.
  • Help monitor fraud trends and work with the team to develop solutions to prevent fraudulent activities.
  • Participate in the analysis of fraud risks and contribute to strategic recommendations to reduce financial losses.
  • Aid in the cash management process and ensure terminal balancing is accurate.
  • Assist in the reconciliation of daily transactions across the bank’s networks and surcharge systems.
  • Contribute to the development and implementation of loss prevention strategies and identify areas for improvement.
  • Support collaboration with Compliance, Risk Management, and Community Banking to manage card fraud and security risks.
  • Help monitor performance against SLAs and ensure system uptime.
  • Remain vigilant of fraud trends, collaborating with internal teams and external partners for effective resolution.
  • Knowledge of other payment platforms like Zelle, RTP, and BillPay is advantageous.
  • Provide high priority to customer satisfaction.
  • Adheres to Seacoast Bank’s code of conduct.

 

EDUCATION and/or EXPERIENCE:

  • High School Diploma or equivalent required.
  • 1-3 years Banking experience; or a combination of education and experience.
  • Prior experience in card services and fraud detection a plus.
  • Strong analytical skills and attention to detail.
  • Ability to work collaboratively within a team environment.
  • Commitment to maintaining compliance and operational standards.
  • PC proficient, including MS Word and MS Excel.

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be an exhaustive list of responsibilities, duties, and skills.  Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry.  It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles.  This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. 

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