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Payment Fraud Operation Manager Jobs (NOW HIRING)

HEB

Fraud Analysis Manager

San Antonio, TX · On-site

$89K/yr

In this role, you'll manage a team of fraud analysts working account takeovers, payment fraud, and ... Establish operational objectives and work plans for the team, delegating assignments and ensuring ...

SpaceXAI

Fraud Analyst

Palo Alto, CA · On-site

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

SpaceXAI

Fraud Analyst (Sat-Weds)

Palo Alto, CA · On-site +1

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

SpaceXAI

Fraud Analyst

New York, NY

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

SpaceXAI

Fraud Analyst

Palo Alto, CA · On-site

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

Pantera Capital

Fraud Analyst

Palo Alto, CA · On-site

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

SpaceXAI

Fraud Analyst

Palo Alto, CA · On-site

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

Stripe

Payments Fraud Investigator

OR · On-site +1

What you'll do As a Payments Fraud Investigator, you'll play a critical role in safeguarding our ... operational processes and tools, enhancing the detection and management of fraudulent accounts ...

Discord

Payments & Fraud Analyst

San Francisco, CA · On-site

$144K - $162K/yr

Program manage cross-functional initiatives with Engineering, Legal, Payments Strategy, Product ... operations, with direct, hands-on exposure to card network rules, chargebacks, and dispute ...

Stripe

Payments Fraud Investigator

What you'll do As a Payments Fraud Investigator, you'll play a critical role in safeguarding our ... operational processes and tools, enhancing the detection and management of fraudulent accounts ...

UBank

FRAUD OPERATIONS & ANALYTICS MANAGER

Fraud Operations amp; Analytics Manager Department: Deposit Operations Reports To: SVP, Head of ... and payment channels. This role protects the Bank and its customers by identifying suspicious ...

SpaceXAI

Fraud Analyst (Sat-Weds)

Palo Alto, CA · On-site

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

SpaceXAI

Fraud Analyst (Sat-Weds)

Palo Alto, CA · On-site +1

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

SpaceXAI

Fraud Analyst (Sat-Weds)

New York, NY · On-site +1

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

Pantera Capital

Fraud Analyst (Sat-Weds)

Palo Alto, CA · On-site

$100K - $135K/yr

... fraud operations, or fraud risk management within the financial services or fintech sector ... Experience in a fintech, payments, or digital banking environment. * CAMS, CFE, or other relevant ...

New

Triwill Group

$144K - $162K/yr

Program manage cross-functional initiatives with Engineering, Legal, Payments Strategy, Product ... operations, with direct, hands‑on exposure to card network rules, chargebacks, and dispute ...

Radar Labs, Inc

Fraud Operations Manager

New York, NY · On-site

$100K - $130K/yr

... payments company, marketplace, or other high-growth technology company. * Experience using ... Nick Anasa, Fraud Operations Manager What we offer * Competitive salary * Meaningful stock options ...

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Payment Fraud Operation Manager information

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$31.5K

$73.7K

$135.5K

How much do payment fraud operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for payment fraud operation manager in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What does a Payment Fraud Operation Manager do?

A Payment Fraud Operation Manager oversees the detection, investigation, and prevention of fraudulent payment activities within an organization. They develop and implement strategies to identify suspicious transactions, manage a team responsible for monitoring fraud, and collaborate with other departments to minimize financial losses. Additionally, they stay updated on the latest fraud trends and ensure compliance with relevant regulations to protect both the company and its customers.

What are the key skills and qualifications needed to thrive as a Payment Fraud Operation Manager?

To thrive as a Payment Fraud Operation Manager, you need expertise in fraud detection, risk analysis, and payment processing, typically supported by a bachelor’s degree in finance, business, or a related field. Familiarity with fraud monitoring systems, data analytics tools, and relevant certifications like CFE (Certified Fraud Examiner) are highly valued. Strong leadership, problem-solving, and communication skills help manage teams and coordinate investigations effectively. These skills ensure the organization can proactively identify, mitigate, and respond to payment fraud, minimizing financial losses and maintaining customer trust.

What are some common challenges faced by Payment Fraud Operation Managers, and how can they effectively address them?

Payment Fraud Operation Managers often deal with rapidly evolving fraud tactics and the pressure to minimize financial losses while ensuring a seamless customer experience. Staying ahead of new fraud schemes requires continuous learning, investment in advanced detection technologies, and cross-functional collaboration with IT, compliance, and customer service teams. Effective managers also prioritize staff training and regularly review fraud policies to adapt to emerging threats, fostering a proactive and resilient operational environment.

What are popular job titles related to Payment Fraud Operation Manager jobs?

For Payment Fraud Operation Manager jobs, the most frequently searched job titles are:

Fraud Analysis Manager

San Antonio, TX • On-site

HEB
Retail • 10K+ employees
Learn more about HEBexternal

$89K/yr

Full-time

Posted 11 days ago

Key responsibilities

  • Lead a team of fraud analysts responsible for investigating online fraud cases, including account takeovers, payment fraud, and refund abuse

  • Oversee daily fraud detection workflows, case management, and resolution processes to ensure timely and accurate investigations

  • Monitor fraud trends, escalate emerging threats, and collaborate with cross-functional teams and external vendors to improve fraud detection tools and rules

Job description

Responsibilities
Role Summary
As the Fraud Manager, you will lead H-E-B's Fraud team, owning the day-to-day investigation, detection, and resolution of suspected fraudulent transactions across the business. In this role, you'll manage a team of fraud analysts working account takeovers, payment fraud, and refund abuse, while identifying the trends and patterns that connect individual cases to broader fraud activity. You'll be responsible for making sure investigations are timely, accurate, and consistent, and for building the workflows, tools, and documentation that let the team scale. You will also be responsible for working with the Digital Trust team to implement tooling and rules with external vendors, as well as ensure we have programs to deal with different fraud vectors. You will also partner with the in-store Loss Prevention team to ensure we have a strong omnichannel fraud program.
Success in this role requires equal parts people leadership and analytical rigor: you're as comfortable coaching an analyst through a tricky case as you are spotting an emerging fraud pattern in the data or briefing senior leadership on what it means for the business.
What You'll Do
  • Lead a team of fraud analysts responsible for investigating online fraud cases, including account takeovers, payment fraud, and refund abuse
  • Oversee daily fraud detection workflows, case management, and resolution processes to ensure timely and accurate investigations
  • Monitor fraud trends and escalate emerging threats to senior leadership and cross-functional partners
  • Identify opportunities to improve fraud detection rules, workflows, and tools in collaboration with data science and engineering teams
  • Partner with external vendors to ensure we are leveraging the right fraud tooling and creating the right rules
  • Develop and maintain standard operating procedures (SOPs) for fraud investigations and case documentation
  • Partner with Customer Service, Digital Trust, Legal, Loss Prevention and Risk/ Security teams to coordinate fraud response efforts
  • Communicate investigation outcomes and fraud trends to internal stakeholders and support cross-functional initiatives
  • Train and mentor fraud analysts, ensuring adherence to best practices and continuous skill development
  • Conduct quality reviews of investigations and provide coaching to improve accuracy and consistency
  • Establish operational objectives and work plans for the team, delegating assignments and ensuring adherence to budgets, schedules, and performance requirements
  • Exercise supervision over team costs, methods, and staffing, including hiring, firing, and performance/pay reviews

What You'll Bring
  • Bachelor's/Master's degree in a relevant field, and/or at least 5-10 years of equivalent work experience within the fraud space
  • Experience leading successful projects and coaching/mentoring others in a group or team/department
  • Excellent leadership, analytical, and project management skills
  • Strong written and verbal communication
  • CFE (Certified Fraud Examiner) or comparable certification preferred

Requirements
  • 5 days a week in office - San Antonio or Austin; if based in Austin, expected in San Antonio at least once a week (San Antonio Preferred)
  • Occasional travel by car or plane with overnight stays

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