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Payee Jobs in Florida (NOW HIRING)

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 ...

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 ...

Loan Processor - Support

Boca Raton, FL · On-site

$20.90 - $24.20/hr

In this role, you will help confirm that payment requests, supporting records, and payee details are properly aligned before funds are released. Responsibilities: • Examine incoming payment ...

Client Services Specialist

Boca Raton, FL

$16 - $21.25/hr

Responsible for reviewing agreements, payee schedules, W-9s, ACH, Warehouse and all necessary documentation * Review and store all documentation, correspondence and rate information in a designation ...

Client Services Specialist

Boca Raton, FL · On-site

$16 - $21.25/hr

Responsible for reviewing agreements, payee schedules, W-9s, ACH, Warehouse and all necessary documentation * Review and store all documentation, correspondence and rate information in a designation ...

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Showing results 1-20

Payee information

See Florida salary details

$8

$13

$19

How much do payee jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for payee in Florida is $13.80, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $14.90 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Payees typically refer to individuals managing payments or financial transactions, but high weekly earnings of $4,000 without a degree are more common in roles such as sales managers, real estate agents, or skilled trades like electricians and plumbers who can earn through commissions or hourly rates. These jobs often require experience, strong interpersonal skills, or specialized training rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Payee, and why are they important?

To thrive as a Payee, you need a solid understanding of personal finance management, record-keeping, and the ability to navigate government or organizational benefit systems. Familiarity with budgeting software and compliance with relevant legal or social service requirements is often necessary. Attention to detail, trustworthiness, and strong communication skills are essential soft skills for managing funds and interacting with beneficiaries or agencies. These capabilities ensure responsible stewardship of funds and compliance with regulations, directly impacting the well-being of those represented.

How much money does a payee make?

Payees typically do not earn a salary; instead, they receive payments on behalf of others, such as in the case of representative payees managing Social Security or other benefits. If referring to a paid position managing such responsibilities, compensation varies based on the organization and location but generally ranges from minimum wage to higher hourly rates for experienced professionals. Pay can also include stipends or hourly wages depending on the role's scope and requirements.

What are Payees?

A payee is an individual or organization that receives a payment from another party, known as the payer. In financial transactions, the payee is the recipient of funds, whether through checks, electronic transfers, or other payment methods. Payees can be people, businesses, or institutions, and their role is essential in ensuring payments are processed and received accurately. The information of a payee is typically required to complete payment transactions securely and efficiently.

What is the job of a payee?

A payee is a person or entity designated to receive payments on behalf of another individual, often in contexts like Social Security or benefit payments. Their role involves ensuring the correct and timely receipt of funds, and they may need to keep records of transactions for accountability. Payees often work with financial institutions or government agencies to manage these payments effectively.

What are some common challenges faced by payees when managing multiple client accounts simultaneously?

Payees often manage payments for several clients at once, which can present challenges such as tracking deadlines, ensuring accurate documentation, and preventing errors in fund allocation. Staying organized and using reliable accounting software is key to managing these responsibilities efficiently. Additionally, clear communication with both clients and financial institutions helps to resolve discrepancies quickly and maintain trust.

What is the difference between Payee vs Payor?

AspectPayeePayor
RoleReceives paymentsProvides payments
Work environmentFinance, accounting, or administrative settingsFinance, accounting, or business settings
CredentialsMay require basic financial literacyMay require financial or managerial credentials
Usage in industryCommonly used in invoicing, billing, and payment processingCommonly used in budgeting, payroll, and payment authorization

The main difference between a Payee and a Payor lies in their roles in financial transactions. The Payee is the individual or entity receiving funds, while the Payor is the one making the payment. Both roles are essential in financial processes, with the Payee focusing on receiving and managing funds, and the Payor on initiating and authorizing payments.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized consulting roles, high-level freelance work, certain medical professionals like surgeons or anesthesiologists, and experienced contractors in construction or IT. These positions typically require advanced skills, certifications, or significant experience, and often involve project-based or hourly billing structures.
What are popular job titles related to Payee jobs in Florida? For Payee jobs in Florida, the most frequently searched job titles are:
Infographic showing various Payee job openings in Florida as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $28,711 per year, or $13.8 per hour.
Director, Payee Services

Director, Payee Services

Zelis

Saint Petersburg, FL • On-site

Full-time

Posted 15 days ago


Zelis rating

7.6

Company rating: 7.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

155th of 245 rated software companies


Job description

At Zelis, we Get Stuff Done. So, let's get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
Directs overall call center operations, setting strategic direction and driving performance across multiple regions or business units.
Position Overview:
Zelis is seeking an experienced Call Center Director to lead our Payments Optimization contact center operations. This role is responsible for driving performance across a multi-channel environment, including voice, email, and chat, while delivering a high-quality, consistent customer experience.
The Director will oversee all aspects of operations, including staffing, training, quality, and performance management, and will lead both internal teams and BPO partners. This role requires a strategic leader who can improve efficiency, elevate service delivery, and align operations with business objectives.
Success in this role means advancing the service model through AI, automation, and scalable processes, while building a culture of accountability, continuous improvement, and strong team engagement. This position follows a hybrid schedule, with an expectation to work onsite at the Zelis St. Petersburg office two days per week.
What You'll Do:
Strategy & Service Model
  • Define and execute a service strategy across all channels.
  • Advance the service model through AI, automation, and self-service capabilities.
  • Forecast demand and set performance targets to improve customer satisfaction and efficiency.

Operations & Performance
  • Oversee daily operations, ensuring SLAs, quality standards, and regulatory requirements are met.
  • Optimize staffing, workflows, and resource allocation across channels.
  • Track and improve KPIs including service levels, productivity, and customer outcomes.

Team Leadership
  • Lead and develop managers and support teams.
  • Foster a culture of accountability, engagement, and continuous improvement.
  • Oversee training to build capabilities across voice and digital channels.

BPO & Vendor Management
  • Manage BPO partner to ensure performance, quality, and cost efficiency.
  • Establish clear metrics, governance, and accountability for outsourced operations.

Quality & Customer Experience
  • Maintain quality assurance programs across all channels.
  • Drive improvements in first contact resolution, response times, and overall experience.
  • Use customer insights and data to inform decisions and improvements.

Technology & Innovation
  • Oversee contact center technologies including telephony, CRM, and workforce tools.
  • Implement AI-driven solutions such as chatbots and intelligent routing.
  • Partner with IT to align technology with business needs.

Financial & Cross-Functional Leadership
  • Manage budget, forecasting, and cost optimization.
  • Partner across teams to align service delivery with broader business objectives.

What You'll Bring to Zelis:
  • Bachelor's degree or equivalent experience.
  • 15+ years in contact center operations, including 5+ years in leadership.
  • Demonstrated experience leading multi-channel operations (voice, email, chat), with exposure to BPO/vendor management.
  • Strong leadership and people management capabilities, with a track record of mentoring, developing, and inspiring high-performing teams.
  • Proven ability to develop and execute strategic plans, including implementation of AI, automation, or digital service solutions that drive measurable outcomes.
  • Deep understanding of contact center operations, including workforce management, performance metrics, and quality assurance.
  • Strong analytical and problem-solving skills, with the ability to leverage data to inform decisions and improve performance.
  • Excellent communication and interpersonal skills, with the ability to effectively engage stakeholders at all levels of the organization.
  • Customer-centric mindset with a passion for delivering exceptional service experiences.
  • Ability to operate effectively in a fast-paced, dynamic environment and adapt to evolving priorities.
  • Healthcare, insurance, or medical industry experience preferred.
  • Advanced proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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