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Pax Jobs (NOW HIRING)

RELX

Content Coordinator - ReedPop, PAX

Norwalk, CT

$59K - $98K/yr

Content Coordinator, PAX Are you passionate about gaming culture and excited by the opportunity to help create unforgettable fan experiences for communities around the world? Do you thrive in a ...

RELX

Content Coordinator - ReedPop, PAX

Norwalk, CT · On-site

$59K - $98K/yr

Norwalk, CT Full time R117393 Content Coordinator, PAX Are you passionate about gaming culture and excited by the opportunity to help create unforgettable fan experiences for communities around the ...

Relx

Content Coordinator - ReedPop, PAX

Norwalk, CT

$59K - $98K/yr

Content Coordinator, PAX Are you passionate about gaming culture and excited by the opportunity to help create unforgettable fan experiences for communities around the world? Do you thrive in a ...

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$241.3K

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How much do pax jobs pay per year?

As of Sep 13, 2026, the average yearly pay for pax in the United States is $241,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $200,000.00 and $300,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pax?

To thrive as a Pax (Passenger Service Agent), strong customer service skills, attention to detail, and the ability to handle booking and check-in procedures are essential, often supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus) and airport safety protocols is typically required, and some employers may ask for additional certifications in aviation security. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help agents navigate challenging situations with travelers. These skills ensure smooth passenger processing, regulatory compliance, and high levels of customer satisfaction in a fast-paced airport environment.

What are the main challenges faced by a Pax and how can I prepare for them?

Passenger Service Agents frequently encounter high-stress situations, such as delayed flights, upset travelers, and tight schedules. Being able to remain calm under pressure and efficiently resolve issues is key to managing these challenges successfully. To prepare, focus on strengthening your customer service skills, learning common airline software, and staying current on airport security procedures. Many employers offer on-the-job training and mentorship to help new agents build confidence in handling complex scenarios. Developing adaptability and strong communication abilities will further help you thrive in this dynamic environment.

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What states have the most Pax jobs?

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Pax jobs near you
Infographic showing various Pax job openings in the United States as of September 2026, with employment types broken down into 81% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $241,295 per year, or $116 per hour.

Content Coordinator - ReedPop, PAX

Norwalk, CT • On-site

RX France
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Other

Posted 24 days ago

Job description

Content Coordinator - ReedPop, PAX

Are you passionate about gaming culture and excited by the opportunity to help create unforgettable fan experiences for communities around the world?

Do you thrive in a collaborative environment where organization, creativity, and attention to detail help bring live event programming to life?

About Our Team

ReedPop is the largest producer of pop culture events in the world. We build fun daily and deliver once-in-a-lifetime experiences for fans around the globe! As a global pop culture events and media business, ReedPop has an extensive stable of respected events, including New York Comic Con, the PAX events, EGX, MCM Comic Con, Star Wars Celebration, C2E2 and over a dozen more.

About the Role

As a Content Coordinator supporting ReedPop's games portfolio, you will help bring programming experiences to life across events including PAX West, PAX East, and PAX Unplugged. Working closely with Content and Event teams, you will coordinate programming operations, stakeholder communications, and content deliverables that contribute to engaging experiences for attendees, creators, exhibitors, and partners.

Responsibilities

  • Support content strategy, programming priorities, and key communications across the games events portfolio
  • Coordinate panel submissions, applications, participant outreach, approvals, scheduling, and trackers for PAX events
  • Maintain programming calendars, deadlines, copy documents, asset trackers, run-of-show materials, and status reports
  • Draft, collect, proof, and QA panel copy and speaker information for websites, apps, signage, newsletters, social, and partner communications
  • Communicate with panelists, creators, community groups, exhibitors, partners, talent, and internal/external stakeholders
  • Partner with Operations, Marketing, Sales, Partnerships, Registration, Production, and other teams to ensure content deliverables are accurate and show-ready
  • Assist with fan-facing content experiences, including panels, community programming, stages, show features, meetups, and special activations
  • Support onsite execution, including speaker check-in, backstage support, schedule changes, stage communications, queue needs, and issue resolution

Requirements

  • Experience supporting live events, programming, content operations, community engagement, talent coordination, project coordination, account management, or related work
  • Excellent written communication, copy-editing, interpersonal, and stakeholder management skills
  • Highly organized, detail-oriented, proactive, and passionate about gaming, fan communities, and ReedPop brands
  • Able to manage multiple timelines, trackers, submissions, approvals, and shifting priorities across projects
  • Resourceful, collaborative, flexible, and comfortable working in a fast-paced environment with changing deadlines
  • Comfortable with fan-, speaker-, and partner-facing communications before events and onsite
  • Willing to ask for help, learn from mistakes, and advocate for the best ideas
  • Ability to travel domestically and internationally 6–8 times per year, including weekends, as needed

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

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