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Patterson Logistics Jobs (NOW HIRING)

Astrion

Logistics Manager

Dayton, OH · On-site

Wright-Patterson AFB, OH JOB STATUS: Full-time CLEARANCE: SECRET TRAVEL: 0-15% Astrion has an exciting opportunity for a Logistics Manager located at Wright-Patterson AFB, OH working with the Air ...

Patterson

Territory Salesperson

Waterville, ME

Patterson isn't just a place to work, it's a partner that cares about your success. One of the ... and logistics services across North America and the U.K. Essential Functions * Developing a ...

Patterson

Dental Sales

Rochester, NY

Patterson isn't just a place to work, it's a partner that cares about your success. One of the ... and logistics services across North America and the U.K. Essential Functions Digital Dentistry ...

Patterson

CAD CAM Sales Specialist

Rochester, NY

Patterson isn't just a place to work, it's a partner that cares about your success. One of the ... and logistics services across North America and the U.K. Essential Functions Digital Dentistry ...

Patterson Companies

Territory Salesperson

Atlanta, GA · On-site

Patterson isn't just a place to work, it's a partner that cares about your success. One of the ... and logistics services across North America and the U.K. Essential Functions * Developing a ...

Patterson Companies

Territory Salesperson

Albany, NY · On-site

Patterson isn't just a place to work, it's a partner that cares about your success. One of the ... and logistics services across North America and the U.K. Essential Functions * Developing a ...

Astrion

Logistics Manager, Senior (F-15)

Dayton, OH · On-site

Wright Patterson AFB, OH JOB STATUS: Full-Time CLEARANCE: Secret, Must be a US Citizen Travel: 10% Astrion, LLC has an exciting opportunity for a Logistics Manager, Senior located at Wright Patterson ...

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How much do patterson logistics jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patterson logistics in the United States is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.80 per hour, depending on experience, location, and employer.

What is Patterson Logistics?

Patterson Logistics is a division of Patterson Companies, Inc. that specializes in providing supply chain solutions, warehousing, and distribution services, primarily for dental and animal health products. They manage the storage, handling, and delivery of products to ensure that customers receive their orders accurately and on time. Patterson Logistics uses advanced technology and efficient processes to streamline operations, support inventory management, and maintain strong relationships with manufacturers and customers. Their services are essential for ensuring that dental and veterinary practices have the supplies they need to operate smoothly.

What are some of the common challenges faced by team members working at Patterson Logistics, and how are they typically addressed?

Team members at Patterson Logistics often encounter challenges such as managing high volumes of orders during peak periods and ensuring timely, accurate deliveries. These challenges are typically addressed through strong teamwork, efficient communication, and the use of advanced warehouse management systems. The company emphasizes cross-training and continuous improvement, allowing employees to adapt quickly and support one another. Regular meetings and feedback sessions also help identify bottlenecks and implement practical solutions, fostering a supportive and proactive work environment.

What is the difference between Patterson Logistics vs Freight Coordinator?

AspectPatterson LogisticsFreight Coordinator
Primary RoleManaging logistics operations, coordinating shipments, optimizing supply chain processesScheduling shipments, communicating with carriers, tracking freight
Required SkillsLogistics management, problem-solving, communicationCustomer service, organization, communication
CertificationsLogistics or supply chain certifications often preferredNone typically required, but certifications like FMCSA may help
Work EnvironmentOffice-based, warehouse, or transportation settingsOffice environment, often customer service centers

While Patterson Logistics oversees overall logistics operations and supply chain management, a Freight Coordinator focuses on scheduling and tracking shipments. Both roles require strong communication skills, but Patterson Logistics involves broader management responsibilities, whereas Freight Coordinators handle day-to-day shipment coordination.

What are the key skills and qualifications needed to thrive as a Logistics Coordinator at Patterson Logistics, and why are they important?

To thrive as a Logistics Coordinator at Patterson Logistics, you need strong organizational skills, attention to detail, and a background in supply chain management or logistics, often supported by a relevant degree or experience. Familiarity with transportation management systems (TMS), inventory software, and general ERP platforms is typically required. Excellent problem-solving abilities, communication skills, and the ability to multitask under pressure are standout soft skills in this role. These competencies ensure efficient operations, timely deliveries, and high customer satisfaction in a complex logistics environment.
What states have the most Patterson Logistics jobs? States with the most job openings for Patterson Logistics jobs include:
Infographic showing various Patterson Logistics job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, and 98% Full Time. Highlights an 66% Physical, 2% Hybrid, and 32% Remote job distribution, with an average salary of $45,940 per year, or $22.1 per hour.

Transportation - Customer Service Specialist

Patterson Companies

Plant City, FL • On-site

$15 - $19.75/hr

Full-time

Posted 17 days ago

Job description

Transportation - Customer Service Specialist
Plant City, FL
Description
Location: Patterson Companies Headquarters, onsite
Reports To: Pod Leader or Senior Leadership
Position Summary
The Customer Service Specialist at Patterson Companies plays a critical role in ensuring operational excellence by serving as the first line of communication between customers, carriers, and internal teams. This role is responsible for data entry, scheduling, assisting with getting loads ready to invoice, providing proactive updates, resolving issues, and ensuring exceptional service across all transportation and logistics activities.
The Specialist will manage customer inquiries, track shipments, resolve service issues, and coordinate closely with operations, carrier sales, and account management to ensure customers receive timely and accurate communication.
Key Responsibilities
  • Customer Communication & Support
    • Serve as the primary point of contact for customer shipment updates, service inquiries, and problem resolution.
    • Provide proactive load status updates, delay notifications, and service recovery communication.
    • Build strong relationships by always ensuring customer satisfaction and professional interactions.
  • Shipment Tracking & Issue Resolution
    • Monitor load progress through the TMS, carrier portals, and direct communication with drivers/carriers.
    • Identify service disruptions (delays, OS&D, accessorials) and escalate or resolve issues promptly.
    • Document all service exceptions, resolutions, and communication in the TMS.
  • Cross-Functional Collaboration
    • Partner with carrier sales to ensure timely capacity coverage and load handoffs.
    • Work with account managers to align service performance with customer expectations.
    • Support risk and claims teams by gathering documentation related to OS&D or service failures.
  • Data & Performance Management
    • Maintain accurate shipment data in Patterson's TMS and CRM systems.
    • Track and report on KPIs such as On-Time Pickup (OTP), On-Time Delivery (OTD), and customer response times.
    • Contribute to continuous improvement initiatives to streamline processes and improve customer satisfaction.

Qualifications
  • 2-4 years of customer service experience, preferably in transportation, logistics, or supply chain.
  • Strong communication skills, both written and verbal, with an emphasis on professionalism under pressure.
  • Proficiency with TMS platforms experience with McLeod preferred), CRM, and Microsoft Office Suite.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Problem-solving mindset with strong attention to detail.
  • Team-oriented with a collaborative approach to cross-departmental work.

Key Performance Indicators (KPIs)
  • Customer response time (goal: within 15 minutes during business hours).
  • On-Time Pickup/Delivery communication accuracy.
  • Customer satisfaction scores (CSAT/NPS).
  • Service issue resolution rate.
  • Accuracy of shipment data entry and documentation.

Why Join Patterson Companies?
Patterson Companies offers the opportunity to be part of a fast-growing logistics team committed to operational excellence, strong customer relationships, and career development. As a Customer Service Specialist, you will play a direct role in shaping customer experiences and driving Patterson's reputation as a trusted logistics partner.

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