Patron Services Assistant Jobs in Decatur, GA (NOW HIRING)

About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.
With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Armstrong Campus - Savannah, GA
Department Information
Library
Job Summary
The Student Assistant will support the Library as an Operations Assistant on the Armstrong Campus beginning Fall 2026.
Student employees cannot work more than 1300 hours in a 12-consecutive month period.
Responsibilities

• Provides general information about library facilities and services
• Directs patrons to appropriate staff for specialized assistance
• Answers phone calls courteously, transferring, handling, or recording messages as needed
• Manages circulation tasks, including charging/discharging books, equipment, and reserve items
• Arranges returned items in call number order and shelve circulating books
• Assists patrons with computers, photocopiers, and scanning
• Maintains paper and toner in printers
• Sensitizes books for circulation
• Empties book drops regularly and organizes materials for shelving
• Shelf-reads and straightens books in assigned areas
• Processes GIL Express and Interlibrary Loan materials
• Updates patron records and assists with opening and closing the library

Shift Specifics

• Up to 15 hours per week
• Flexible with schedule of availability
• Must be flexible and available to work/cover shifts as needed, including weekends
• Must be available for at least one weekly closing shift (until 11 PM), at least one opening shift (8 AM), and willing to cover additional shifts when necessary.

Required Qualifications
Educational Requirements

• Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University.

Proposed Salary
$10.00 per hour
This is a non-exempt position paid on a biweekly basis.
Required Documents to Attach

• Resume
• Schedule of Availability

Optional Documents to Attach

• Cover Letter

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date
September 9, 2026
Application review may begin as early as July 7, 2026.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu .
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers for student employment may be contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Must be enrolled in six or more undergraduate or three or more graduate level credit hours at Georgia Southern University.
Equal Employment Opportunity
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• This is not a supervisory position.
• This position is not required to drive.