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Casual Patient Transport

Coldwater, OH

$16 - $21.75/hr

Ability to be available for scheduled call hours, flexibility is key. Position involves lifting ... Lab runner. Assist with procedures. Assist with patient care. Transporting admission and discharges ...

ABM

Patient Transport

Cleveland, OH · On-site

$16.25/hr

If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for ...

ABM

Patient Transport

Cleveland, OH · On-site

$16.25/hr

If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for ...

Essentia Health

Patient Transport - Surgery

Duluth, MN · On-site

$17.39 - $22.45/hr

... Patient Transporter to join us in providing excellent customer service to our patients! Education ... Holidays: No Call Obligation: No Union: SMMC Main Service Workers Local 70 (SMSVW) Union Posting ...

Essentia Health

Patient Transport - Surgery

Duluth, MN · On-site

$17.39 - $22.45/hr

... Patient Transporter to join us in providing excellent customer service to our patients! Education ... Holidays: No Call Obligation: No Union: SMMC Main Service Workers Local 70 (SMSVW) Union Posting ...

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How much do patient transport call jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient transport call in the United States is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.

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Medical Transport Call Intake Specialist

Springfield, PA • On-site

Keystone Quality Transport
Real Estate • 51 - 200 employees
Learn more about Keystone Quality Transportexternal

$16.75 - $22.50/hr

Other

Posted 15 days ago

Keystone Quality Transport rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Medical Transportation Call Intake Specialist

At Keystone Quality Transport (KQT), quality isn't just in our name—it's at the heart of everything we do. From caring for patients and supporting facilities to treating our team with respect, we set the standard for compassionate, professional, and reliable medical transport. We're growing and seeking a Medical Transportation Call Intake Specialist to join our team. In this role, you'll be part of a company that values your skills, professionalism, and commitment to patient care.

Position Summary:

The Call Intake Specialist (Customer Service Representative) is responsible for professional and courteous phone interaction with customers. You will promptly handle incoming calls, determine the appropriate level of care, resolve inquiries or issues, confirm pick-ups, and ensure that all customers feel valued.

Key Responsibilities:

  • Answer incoming customer calls and assess needs through specific questioning.
  • Resolve issues by researching, exploring solutions, implementing corrective actions, and escalating unresolved problems.
  • Call clients to confirm scheduled pick-ups and make adjustments or cancellations as needed.
  • Perform other related duties as assigned.

Minimum Requirements:

  • High School diploma or GED required.
  • Strong customer service skills.
  • Computer proficiency; working knowledge of Microsoft Word and Excel.
  • Medical terminology or experience in medical transportation preferred.
  • Rotating Shift 07:00 to 19:00 Week 1: Monday, Tuesday, Friday, Saturday – Week 2: Sunday, Wednesday, Thursday.

Skills and Abilities:

  • Detail-oriented and dependable.
  • Comfortable interacting with people and working in a team environment.
  • Ability to troubleshoot situations, prioritize tasks, and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships with customers, co-workers, supervisors, and the general public.

Work Environment:

  • Primarily sedentary office work, including using a computer, phone, and fax.
  • Requires general office duties such as filing and documentation.

Why Join KQT?

  • Work for a company where quality is everything—for our patients and our people.
  • Be part of a growing, supportive, and inclusive team.
  • Opportunities for career growth and development.

Apply today and take the next step in your career with Keystone Quality Transport! Keystone Quality Transport is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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