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Patient Support Jobs in Rhode Island (NOW HIRING)

Orthopaedic & Neurosurgery Specialists

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Patient Support Representative

Warwick, RI · On-site

$17.85 - $22.30/hr

The Patient Support Representative is responsible for answering and triaging incoming calls to the proper location; all aspects of patient scheduling, and processing referrals, and managing consult ...

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Concentra

Physical Therapy Support Specialist

Providence, RI · On-site

$17.25 - $21.25/hr

At Concentra, you will be a vital member of our patient care team and play a crucial role in ... The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ...

SD Department of Veterans Affairs

RI · On-site

$53K/yr

Medical Support Assistants (Advanced) may work tours other than their regular scheduled tour ... Shift changes will be based on patient and facility needs.Qualifications: Basic Requirements

SD Department of Veterans Affairs

RI · On-site

$53K/yr

Medical Support Assistants (Advanced) may work tours other than their regular scheduled tour ... Shift changes will be based on patient and facility needs.Qualifications: Basic Requirements

LifeStance Health

Medical Services Coordinator

Warwick, RI · On-site

$20.50 - $21.50/hr

Patient Support: * Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed ...

LifeStance Health

Medical Services Coordinator

Warwick, RI · On-site

$20.50 - $21.50/hr

Patient Support: * Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed ...

Cardinal Health

Coordinator, Individualized Care

Providence, RI · On-site

$17.75 - $23.25/hr

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for ...

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All JobsPatient Support JobsPatient Support Jobs in Rhode Island

Patient Support information

See Rhode Island salary details

$30.4K

$34.6K

$38.2K

How much do patient support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for patient support in Rhode Island is $34,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $35,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by patient support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the role of patient support?

The role of patient support involves assisting patients with understanding their medical conditions, treatment plans, and healthcare procedures. Patient support staff often provide emotional support, coordinate care, and help patients navigate healthcare systems, ensuring they receive appropriate services and resources. Strong communication skills and knowledge of healthcare protocols are essential for this role.

What does a patient support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What are the most commonly searched types of Patient Support jobs in Rhode Island? The most popular types of Patient Support jobs in Rhode Island are:
What are popular job titles related to Patient Support jobs in Rhode Island? For Patient Support jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Patient Support jobs in Rhode Island look for? The top searched job categories for Patient Support jobs in Rhode Island are:
Patient Support jobs near you
Infographic showing various Patient Support job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,601 per year, or $16.6 per hour.

Patient Support Representative

ORTHOPAEDIC & NEUROSURGERY SPECIALISTS P.C.

Warwick, RI • On-site

$17.85 - $22.30/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Patient Support Representative

MSO Ortho Rhode Island Warwick - Warwick, RI 02886

Overview

Salary Range $17.85 - $22.30 Hourly Level Entry Position Type Full Time Job Shift Day Education Level High School or Equivalent Travel Percentage Some travel between company locations Category Health Care

Description

Hours: Monday-Friday, 8:30-5

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital, and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers, and 40 locations in New York, Connecticut, Rhode Island, and Massachusetts.

Ortho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community.

What you'll do:

The Patient Support Representative is responsible for answering and triaging incoming calls to the proper location; all aspects of patient scheduling, and processing referrals, and managing consult requests.

Responsibilities/Duties:

  • Promptly answer calls using positive and clear communication to provide patient-focused service and a positive impression of the organization.
  • Accurate appointment scheduling and relate appointment protocols to patient.
  • Schedule online and faxed requests for appointments
  • Accurately and expeditiously register patients.
  • Work closely with eligibility team regarding insurance benefits, deductibles, and referral requirements.
  • Ability to triage patients and appropriately schedule them.
  • Use of Centricity, SRS, Phoenix, and AllMeds EMRs for multiple office appointment scheduling
  • Other duties as assigned.
Qualifications

Who you are:

Qualifications:

  • High School Graduate or equivalent
  • Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
  • Experience with Microsoft Office (Word, Excel, and PowerPoint).

Preferred Education and Experience:

  • Discretion to work with confidential information.
  • Knowledge of HIPAA Regulations
  • Pertinent job-related experience and Medical Terminology
  • Bilingual Spanish or Portuguese a plus

What we offer:

  • Excellent growth and advancement opportunities
  • Dynamic environment
  • Access to a diverse network of practitioners
  • Broad infrastructure of tools and programs to enhance the employee experience
  • Competitive Compensation
  • Generous PTO
  • Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").

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