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Patient Support Specialist Remote Jobs in Rochester, MN

Enara Health

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

We deliver life changing care to members and we are redesigning the clinic-patient . We are backed ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

We deliver life changing care to members and we are redesigning the clinic-patient . We are backed ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

We deliver life changing care to members and we are redesigning the clinic-patient . We are backed ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Enara Health

Remote Nutrition Specialist

Rochester, MN · On-site +1

$26 - $36/hr

We deliver life changing care to members and we are redesigning the clinic-patient . We are backed ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

We deliver life changing care to members and we are redesigning the clinic-patient . We are backed ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

We deliver life changing care to members and we are redesigning the clinic-patient . We are backed ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Mayo Clinic

Senior Specialist HIMS

Rochester, MN · On-site +1

Supports patient safety and quality care by being knowledge experts of the health care record ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

Mayo Clinic

Specialist-HIMS

Rochester, MN · On-site +1

$16.50 - $21.75/hr

Analyzes patient information to ensure compliance with standards established by Federal/State ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

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All JobsPatient Support Specialist JobsPatient Support Specialist Remote JobsPatient Support Specialist Remote Jobs in Rochester, MN

Patient Support Specialist Remote information

See Rochester, MN salary details

$11

$19

$31

How much do patient support specialist remote jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for patient support specialist remote in Rochester, MN is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $20.53 per hour, depending on experience, location, and employer.

What does a patient support specialist do when working remotely?

A Patient Support Specialist working remotely assists patients with scheduling appointments, managing medical records, answering questions about healthcare services, and providing support regarding insurance and billing. They communicate with patients primarily via phone, email, or online chat to ensure they receive timely and accurate information. The role requires strong communication skills, empathy, and the ability to handle sensitive information while adhering to privacy regulations like HIPAA.

What are some common challenges faced by remote patient support specialists, and how can they be managed?

Remote Patient Support Specialists often navigate challenges such as building rapport with patients without face-to-face interaction and managing multiple communication channels efficiently. Staying organized and using clear, empathetic communication techniques are essential for addressing patient concerns and providing accurate information. Additionally, working remotely requires proactive collaboration with healthcare teams via digital platforms to ensure continuity of care and timely resolution of patient issues.

What are the key skills and qualifications needed to thrive as a remote patient support specialist, and why are they important?

To excel as a Patient Support Specialist (Remote), you need a solid understanding of healthcare processes, strong communication abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, electronic health records (EHR), and HIPAA compliance is often required. Outstanding empathy, active listening, and problem-solving skills help you provide exceptional patient experiences and resolve concerns efficiently. These competencies ensure effective patient support, maintain compliance, and contribute to overall healthcare service quality in a remote environment.

What is the difference between Patient Support Specialist Remote vs Medical Customer Service Representative?

AspectPatient Support Specialist RemoteMedical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, healthcare-focusedRemote or call center, healthcare or insurance industry
Industry UsageHealthcare providers, insurance companiesHealthcare insurance, medical device companies
Common Search IntentUnderstanding roles, job requirements, remote workCustomer service roles in healthcare, remote support

The main difference between a Patient Support Specialist Remote and a Medical Customer Service Representative lies in their focus and responsibilities. Patient Support Specialists typically work directly with patients, providing healthcare-specific assistance, while Medical Customer Service Representatives handle inquiries related to medical insurance or products. Both roles often require similar credentials and can be performed remotely, but their primary functions and employer types differ slightly.

What are popular job titles related to Patient Support Specialist Remote jobs in Rochester, MN?

For Patient Support Specialist Remote jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Patient Support Specialist Remote jobs in Rochester, MN look for?

The top searched job categories for Patient Support Specialist Remote jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Patient Support Specialist Remote jobs?

Cities near Rochester, MN with the most Patient Support Specialist Remote job openings:

Patient Support Specialist Remote jobs near you
Infographic showing various Patient Support Specialist Remote job openings in Rochester, MN as of August 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,446 per year, or $19.4 per hour.

Customer Support Specialist - REMOTE - Little Rock, Arkansas

Rochester, MN • Remote

Davies
Public Relations Agencies • 11 - 50 employees
Learn more about Daviesexternal

$17/hr

Full-time

Posted 10 days ago

Job description

Company:ClaimsPro LP - International Programs GroupCustomer Support Specialist - REMOTE - Little Rock, Arkansas
We are seeking a Full Time Customer Support Specialist to join our team in Little Rock, Arkansas! This is a remote based postiion.

Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Job Responsibilities:

  • Provides administrative support for client claims

  • Maintains Claim Databases

  • Sets up all new claims within the required time frame

  • Answer all phone calls for client programs

  • Provides follow up to all open claims in client systems and claim files

  • Fills in on other programs when needed

  • Attends monthly team meetings

  • Other duties as assigned

Qualifications, Education and/or Experience

  • 1-2 years relatable customer support experience

  • High School Diploma or Equivalent required

  • Bachelor's degree is preferred

Computer Skills

  • Proficient in Microsoft Office

Competencies

  • Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.

  • Excellent time management skills

  • Strong Communicator (verbal and written)

  • Ability to multi-task and handle high volume of concurrent tasks

  • Work collaboratively with others inside and outside the company

Environment/Working Conditions:

  • Only US residents will be considered

  • Dynamic environment with tight deadlines, number and changing priorities

  • All prospective employees must pass a background check

  • Office environment including prolonged periods of computer use

  • Remote working, but may be called into work in the office temporarily or permanently at any time

  • Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#IPG

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