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Patient Support Associate Jobs in Silver Spring, MD

Inova

Patient Access Associate 2

Fairfax, VA · On-site

Mental Health Support: offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 2 Job Responsibilities: * Expresses sincere concern and empathy when ...

Inova

Patient Access Associates 2

Arlington, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... Mental Health Support : offering all Inova team members, their spouses/partners, and their children ...

Inova

Patient Access Associates 2

Annandale, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... Mental Health Support : offering all Inova team members, their spouses/partners, and their children ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Silver Spring, MD

Patient Support Associate information

See Silver Spring, MD salary details

$13

$26

$69

How much do patient support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient support associate in Silver Spring, MD is $26.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.66 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Silver Spring, MD?

The most popular types of Patient Support jobs in Silver Spring, MD are:

What are popular job titles related to Patient Support Associate jobs in Silver Spring, MD?

For Patient Support Associate jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Silver Spring, MD look for?

The top searched job categories for Patient Support Associate jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Patient Support Associate jobs?

Cities near Silver Spring, MD with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,333 per year, or $26.1 per hour.

Patient Service Associate

Baltimore, MD

Mercy Medical Center
See more jobs at Mercy Medical Centerexternal

$26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist (Patient Service Associate) in our Center for Interventional Pain Management!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive


Responsibilities

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion. The Patient Service Associate is responsible for all front desk operations under the direction of the Practice Manager/Director/Assistant Director, which include, but are not limited to: Scheduling patients, answering phones, scanning medical records, triage patient phone calls for severity/importance, collection of insurance information and verification or benefits, charge entry and payment posting.


Requirements

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience is preferred.

Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience is preferred.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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