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Patient Support Associate Jobs in Silver Spring, MD

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$17 - $21.25/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of ... Increased nurse autonomy in facilitating care plan with support of Charge Nurse and Throughput ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$17 - $21.25/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of ... Increased nurse autonomy in facilitating care plan with support of Charge Nurse and Throughput ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$16 - $24.75/hr

Summary Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the ... Increased nurse autonomy in facilitating care plan with support of Charge Nurse and Throughput ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$17 - $21.25/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of ... Increased nurse autonomy in facilitating care plan with support of Charge Nurse and Throughput ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$16 - $24.75/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of ... Increased nurse autonomy in facilitating care plan with support of Charge Nurse and Throughput ...

Inova

Patient Access Associate 2

Fairfax, VA · On-site

Mental Health Support: offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 2 Job Responsibilities: * Expresses sincere concern and empathy when ...

MedStar Health

Patient Access Associate II

Baltimore, MD · On-site

Provides other registration clerical and billing support as required. Reviews patient accounts and ... CHAA - Certified Healthcare Access Associate CHAA (Certified Healthcare Access Associate) preferred ...

Inova

Patient Access Associates 2

Arlington, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... Mental Health Support : offering all Inova team members, their spouses/partners, and their children ...

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Showing results 21-40

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Silver Spring, MD

Patient Support Associate information

See Silver Spring, MD salary details

$13

$26

$69

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in Silver Spring, MD is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $24.62 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Silver Spring, MD? The most popular types of Patient Support jobs in Silver Spring, MD are:
What are popular job titles related to Patient Support Associate jobs in Silver Spring, MD? For Patient Support Associate jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Silver Spring, MD look for? The top searched job categories for Patient Support Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Patient Support Associate jobs? Cities near Silver Spring, MD with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,333 per year, or $26.1 per hour.

PATIENT ACCESS ASSOCIATE - PART TIME

LifeBridge Health

Baltimore, MD • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

LifeBridge Health rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

668th of 887 rated healthcare providers

Job description

Position: Patient Access Associate

Department: Patient Access
Location: Sinai Hospital – Baltimore, MD
Schedule: Part-time / Friday, Saturday & Sunday - work every other weekend / (8-hour shift)
Shift: 3:00PM-11:30PM

Position Summary

The Patient Access Associate plays a vital role in creating a positive first impression for patients and families entering Sinai Hospital. This position is responsible for patient registration, insurance verification, payment collection, and delivering exceptional customer service throughout the patient experience.

The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced healthcare environment while maintaining professionalism and accuracy.

Key Responsibilities
  • Serve as a liaison between the hospital and patients, ensuring patient needs are met with compassion, professionalism, and efficiency.
  • Perform accurate patient registration, demographic verification, and insurance validation.
  • Collect co-pays, deductibles, and other patient payments in accordance with hospital policies.
  • Provide exceptional customer service to patients, visitors, physicians, and staff.
  • Greet every customer warmly with eye contact, a smile, and a professional introduction including your name and title.
  • Assist patients and families with questions related to appointments, admissions, and hospital procedures.
  • Maintain confidentiality and comply with HIPAA regulations and organizational policies.
  • Collaborate effectively with clinical departments, care teams, and leadership to support patient flow and operational efficiency.
  • Demonstrate professionalism, tact, and a positive attitude in all interactions.
Department Overview

The Patient Access Department at Sinai Hospital is responsible for coordinating patient registration, insurance verification, scheduling, and pre-admission requirements. The department also provides financial counseling, supports emergency department access, assists with medical record requests, and serves as a key point of contact for patient inquiries related to appointments and hospital procedures.

QualificationsEducation
  • High School Diploma or GED preferred
Experience
  • 1–3 years of relevant customer service, registration, healthcare, or administrative experience preferred
Skills & Abilities
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service abilities
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency and data entry skills
  • Ability to remain calm and professional in stressful situations
  • Strong attention to detail and organizational skills
Why Join LifeBridge Health?

At LifeBridge Health Careers, you’ll become part of a mission-driven organization focused on caring for our community and supporting our team members. We offer a collaborative environment where employees are empowered to grow professionally while making a meaningful difference every day.

What LifeBridge Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About LifeBridge Health

Sourced by ZipRecruiter

LifeBridge Health is a $2B, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several specialty and primary care locations throughout Baltimore.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1988

Social media

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