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Patient Support Assistant Jobs in Silver Spring, MD

Medical Support Assistant

Washington, DC · On-site

$45K - $58K/yr

Medical Support Assistants (MSAs) Federal contract opportunity URGENTLY seeking experienced Medical ... This role supports patient care operations by coordinating appointments, managing patient ...

Medical Support Assistant

Washington, DC · On-site

$45K - $58K/yr

Medical Support Assistants (MSAs) Federal contract opportunity URGENTLY seeking experienced Medical ... This role supports patient care operations by coordinating appointments, managing patient ...

Medical Support Assistant

Washington, DC · On-site

$45K - $58K/yr

Medical Support Assistants (MSAs) Federal contract opportunity URGENTLY seeking experienced Medical ... This role supports patient care operations by coordinating appointments, managing patient ...

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Patient Support Assistant information

See Silver Spring, MD salary details

$32.1K

$36.6K

$40.4K

How much do patient support assistant jobs pay per year?

As of Sep 13, 2026, the average yearly pay for patient support assistant in Silver Spring, MD is $36,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $37,800.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Silver Spring, MD?

The most popular types of Patient Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Patient Support Assistant jobs?

Cities near Silver Spring, MD with the most Patient Support Assistant job openings:

Infographic showing various Patient Support Assistant job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,526 per year, or $17.6 per hour.

Clinical Patient Support Representative

Germantown, MD • On-site

Oneoncology
Health Care and Social Assistance • 1 - 5K employees

$17.25 - $21.25/hr

Full-time

Medical, Dental, Vision

Re-posted 3 days ago


Key responsibilities

  • Assist healthcare providers with patient examinations, procedures, and basic laboratory tests.

  • Greet patients and visitors, schedule appointments, answer calls, verify insurance, and manage patient data entry.

  • Ensure the smooth operation of clinical and administrative tasks within the office environment.


OneOncology rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

Why Join Us?

At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.

We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

Job Description:

The Clinical Patient Support Representative plays a vital role by combining the responsibilities of a Medical Assistant and Front Desk Receptionist. You will work collaboratively with clinical staff and administrative personnel to ensure the efficient and seamless operation of our clinical offices.

Responsibilities:

Medical Assistant | Clinical Support

  • Assist healthcare providers with patient examinations and procedures.

  • Prepares examination rooms, ensuring they are clean and well-organized.

  • Record patient medical history and vital signs accurately.

  • Administer medications and injections as directed by healthcare providers.

  • Perform basic laboratory tests and collect specimens for analysis.

  • Maintain infection control standards and ensure proper sterilization of equipment.

Front Desk Reception | Administrative

  • Greet patients and visitors in a warm and friendly manner, providing a positive and professional first impression of the clinic.

  • Schedule appointments and assist with the scheduling of any additional testing directed by the physician.

  • Answer incoming calls, address inquiries, and direct calls appropriately.

  • Verify insurance coverage and assist patients with billing questions.

  • Collect payments at time of check-in.

  • Review patient demographics, ensuring all data has been recorded, verifying accuracy, and entering the information into Practice Management and EHR.

  • Obtain and scan patients' driver's licenses and insurance card(s) into Ntierprise.

  • Ensure all required referrals have been obtained, scanned into the EMR, and linked appropriately.

  • Assist patients with registering in Phreesia.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications:

  • Minimum High School Diploma or GED required.

  • Minimum of five (5) years front office and clinical experience, preferably in Urology.

  • Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes.

Key Competencies:

  • Current knowledge of acceptable and appropriate clinical practice, quality assurance, and patient management and care.

  • Demonstrated ability to work independently and as an effective healthcare team member.

  • Proven organizational skills and ability to prioritize effectively.

  • Excellent customer service skills.

  • Strong written and verbal communication skills.

  • Proficient computer software and database skills.

  • Strong attention to detail.

  • Ability to multi-task, effectively problem-solve and work in a fast-paced environment.

  • Attention to detail, willingness to learn, and bring forth ideas to enhance positive patient care.

  • Proficient knowledge of medical terminology.

  • Comfortable asking probing questions to patients.

  • Must demonstrate a caring, compassionate, and patient attitude.

  • Maintain & adhere to HIPAA compliance/ regulations.

  • Ability to type a minimum of 40 words per minute.

Travel:

  • Must have the ability & willingness to travel to other sites as necessary within a geographic region.

Physical Requirements for the Job:

  • Regularly required to sit and stand for extended periods.

  • Involves standing, sitting, walking, bending, stooping, and twisting.

  • Requires full range of body motion, including manual and finger dexterity and eye-hand coordination.

  • May be required to help to transfer the patient.

  • Occasionally lifts and carries items weighing up to 40 lbs.


What OneOncology employees say

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