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Patient Support Associate Jobs in North Augusta, SC

Patient Care Coordinator

Aiken, SC ยท On-site

$15 - $19.50/hr

Patient Care Coordinator Pediatric Therapy Associates Location: Aiken or Lexington, SC | Supporting Multiple Clinic Locations Employment Type: Full-Time About the Position A+ Kids & Pediatric Therapy ...

PATIENT SERVICES LEAD

Augusta, GA ยท On-site

$18.50/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to ...

PATIENT SERVICES LEAD

Augusta, GA ยท On-site

$18.50/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to ...

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the ... Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ...

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the ... Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ...

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the ... Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ...

Hospice Patient Care Manager Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate ... Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ...

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Patient Support Associate information

See North Augusta, SC salary details

$12

$23

$63

How much do patient support associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for patient support associate in North Augusta, SC is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in North Augusta, SC?

The most popular types of Patient Support jobs in North Augusta, SC are:

What cities near North Augusta, SC are hiring for Patient Support Associate jobs?

Cities near North Augusta, SC with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in North Augusta, SC as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,397 per year, or $23.7 per hour.

Patient Care Coordinator

Aiken, SC โ€ข On-site

$15 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Patient Care CoordinatorPediatric Therapy Associates

Location: Aiken or Lexington, SC | Supporting Multiple Clinic Locations

Employment Type: Full-Time

About the Position

A+ Kids & Pediatric Therapy Associates is looking for a highly organized, detail-oriented Patient Care Coordinator to join our growing team. This position will play an essential role in helping children access the therapy services they need by managing the referral and insurance process from initial referral through scheduling and authorization.

The ideal candidate will have strong medical insurance knowledge, understand the referral and authorization process, and be comfortable working with multiple insurance plans, providers, families, and therapy teams.

This is a great opportunity for someone who enjoys being the person who makes the process work and wants to make a meaningful difference in the care of pediatric patients.

Key ResponsibilitiesReferral & Patient Coordination

Process and manage pediatric therapy referrals for multiple clinic locations.

Receive referrals from physicians, hospitals, schools, families, and other healthcare providers.

Review referrals for completeness and obtain missing documentation as needed.

Verify patient demographics, diagnoses, physician orders, and required clinical documentation.

Coordinate referrals for OT, PT, SLP, and other pediatric therapy services.

Communicate with families regarding referral status, next steps, and required information.

Coordinate with therapists and clinic leadership to ensure referrals move efficiently through the intake process.

Maintain accurate and timely documentation throughout the referral process.

Insurance & Authorization

Verify patient eligibility and benefits for multiple commercial and government insurance plans.

Understand insurance requirements related to pediatric therapy services.

Obtain and track prior authorizations and referrals when required.

Determine insurance-specific requirements for OT, PT, and SLP services.

Communicate with insurance companies regarding benefits, authorizations, limitations, and coverage.

Monitor expiration dates and coordinate renewals as needed.

Identify potential insurance issues before services are provided.

Work closely with the billing and clinical teams to resolve insurance-related concerns.

Multi-Office Coordination

Manage referral workflows across multiple clinic locations.

Help determine the appropriate clinic location and therapist based on patient needs and availability.

Maintain visibility of referral status across locations.

Assist with managing waitlists and identifying opportunities to schedule patients sooner.

Help ensure consistent referral and intake processes across all offices.

What We're Looking For

Previous experience in medical office administration, patient access, referrals, insurance verification, authorizations, or healthcare coordination.

Strong understanding of medical insurance terminology and processes.

Experience working with insurance companies and obtaining authorizations.

Knowledge of healthcare referrals and medical documentation requirements.

Pediatric therapy experience is a strong plus.

Excellent organizational and follow-up skills.

Strong attention to detail and accuracy.

Ability to manage multiple referrals and priorities simultaneously.

Excellent communication skills with families, healthcare providers, insurance representatives, and clinical staff.

Comfortable working independently while also collaborating with a growing team.

Ability to learn and utilize electronic medical records, scheduling systems, and insurance portals.

What We Offer:

Flexible Schedule: Monday–Thursday, 8:30 AM – 5:00 PM; Friday, 9:00 AM – 2:00 PM

Competitive Compensation: Hourly or salary-based pay structure

Collaborative Team Environment: Work alongside experienced OTs, PTs, and SLPs in a creative, supportive, and innovative setting

Professional Growth: Mentorship, continuing education support, and career advancement opportunities

Benefits Package Includes:

Paid Time Off (Vacation & Sick Leave)

Paid Holidays

Mentorship Program during your first year

401(k) with Matching

Health Insurance (BCBS)Dental & Vision InsuranceFSA (Flexible Spending Account)

Short-Term & Long-Term Disability