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Patient Support Associate Jobs in Milwaukee, WI (NOW HIRING)

Ascension

Patient Care Associate

Milwaukee, WI

$16.85/hr

Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ... keeping patient rooms clean and orderly. What minimum requirements you'll need Licensure ...

UMR

Associate Patient Care Coordinator

Waukesha, WI · On-site

Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. The Associate Patient Care Coordinator is ...

UMR

Associate Patient Care Coordinator

Mukwonago, WI · On-site

Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. The Associate Patient Care Coordinator is ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Milwaukee, WI

Patient Support Associate information

See Milwaukee, WI salary details

$13

$24

$66

How much do patient support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient support associate in Milwaukee, WI is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.46 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Milwaukee, WI? For Patient Support Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Milwaukee, WI look for? The top searched job categories for Patient Support Associate jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Patient Support Associate jobs? Cities near Milwaukee, WI with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $51,782 per year, or $24.9 per hour.

TRAVELER PATIENT OBSERVATION ASSISTANT

Compass Group

Franklin, WI • On-site

$17.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

339th of 485 rated business services

Job description

  • We are hiring immediately for full time and part time TRAVELING PATIENT OBSERVATION ASSISTANT positions.
  • Address: This position supports multiple Ascension facilities throughout Milwaukee, Racine, Waukesha, and Ozaukee counties. Note: online applications accepted only.
  • Schedule: Full time and part time schedules; Days and hours may vary. Rotating weekends and holidays required. More details upon interview.
  • Requirement: Prior patient observation experience preferred. High school diploma or equivalent required. Position requires travel.
    Pay Rate: $17.50 per hour.
    (Base pay of $16.00 per hour plus an additional $1.50 per hour to compensate for travel, mileage, and vehicle wear and tear.)

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Job Summary
Job Summary: Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager. This traveling role requires flexibility to float between multiple hospital locations based on operational needs.
Training
All new hires will complete training at Ascension All Saints Hospital - Racine location.
Assigned Locations
Team members may be scheduled to work at any of the following locations:
  • Ascension All Saints Hospital
    3803 Spring St., Racine, WI 53405
  • Ascension SE Hospital - Franklin Campus
    10101 S 27th St., Franklin, WI 53132
  • Ascension SE Hospital - St. Francis Campus
    3237 S 16th St., Milwaukee, WI 53215
  • Ascension SE Wisconsin Hospital - Elmbrook Campus
    19333 W North Ave., Brookfield, WI 53045
  • Ascension SE Wisconsin Hospital - St. Joseph Campus
    5000 W Chambers St., Milwaukee, WI 53210
  • Ascension Columbia St. Mary's Hospital - Milwaukee Campus
    2301 N Lake Dr., Milwaukee, WI 53211
  • Ascension Columbia St. Mary's Hospital - Ozaukee Campus
    13111 N Port Washington Rd., Mequon, WI 53097

Essential Duties and Responsibilities:
  • Visually and audibly monitors the assigned patient's condition and behavior at all times.
  • Completes observation reports at established interval.
  • Honors all confidentiality and other regulatory requirements.
  • Accepts and absorbs department and hospital education program.
  • Assists other associates as necessary. Responds to direction as provided.
  • Performs other duties as assigned.
    Qualifications:
  • High School Diploma, GED or equivalent is required
  • Ability to travel reliably between multiple locations is required.
    Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire.
    Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
    One to two years of previous experience is preferred.

Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

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