We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT OBSERVATION ASSISTANT (FULL AND PART TIME)
Racine, WI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT OBSERVATION ASSISTANT (FULL AND PART TIME)
Racine, WI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT OBSERVATION ASSISTANT (FULL AND PART TIME)
Racine, WI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here ( to see what they ...
PATIENT OBSERVATION ASSISTANT (FULL AND PART TIME)
Racine, WI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here ( to see what they ...
The Associate Director, Autoinflammatory Diseases (AD-AID) is a highly collaborative and ... patient support journey. Acting as a trusted partner and subject matter expert, this individual ...
The Associate Director, Autoinflammatory Diseases (AD-AID) is a highly collaborative and ... patient support journey. Acting as a trusted partner and subject matter expert, this individual ...
The Associate Director, Autoinflammatory Diseases (AD-AID) is a highly collaborative and ... patient support journey. Acting as a trusted partner and subject matter expert, this individual ...
The Associate Director, Autoinflammatory Diseases (AD-AID) is a highly collaborative and ... patient support journey. Acting as a trusted partner and subject matter expert, this individual ...
The Associate Director, Autoinflammatory Diseases (AD-AID) is a highly collaborative and ... patient support journey. Acting as a trusted partner and subject matter expert, this individual ...
The Associate Director, Autoinflammatory Diseases (AD-AID) is a highly collaborative and ... patient support journey. Acting as a trusted partner and subject matter expert, this individual ...
PATIENT SERVER
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT SERVER
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
SUPPORT SERVICES-UTILITY LEAD
Franklin, WI · On-site
$20/hr
S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
SUPPORT SERVICES-UTILITY LEAD
Franklin, WI · On-site
$20/hr
S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
SUPPORT SERVICES-UTILITY LEAD (FULL TIME)
Franklin, WI · On-site
$20/hr
S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
SUPPORT SERVICES-UTILITY LEAD (FULL TIME)
Franklin, WI · On-site
$20/hr
S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
Patient Care Associate
Milwaukee, WI · On-site
$16.85/hr
Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ... Foster patient independence by providing compassionate assistance with daily living activities ...
Patient Care Associate
Milwaukee, WI · On-site
$16.85/hr
Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ... Foster patient independence by providing compassionate assistance with daily living activities ...
Patient Care Associate
Milwaukee, WI · On-site
$16.85/hr
Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ... Foster patient independence by providing compassionate assistance with daily living activities ...
Patient Care Associate
Milwaukee, WI · On-site
$16.85/hr
Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ... Foster patient independence by providing compassionate assistance with daily living activities ...
Foster patient independence by providing compassionate assistance with daily living activities ... Support clinical excellence by assisting with physician-ordered treatments under RN supervision ...
Foster patient independence by providing compassionate assistance with daily living activities ... Support clinical excellence by assisting with physician-ordered treatments under RN supervision ...
Patient Care Associate
Milwaukee, WI · On-site
Foster patient independence by providing compassionate assistance with daily living activities ... Support clinical excellence by assisting with physician-ordered treatments under RN supervision ...
Patient Care Associate
Milwaukee, WI · On-site
Foster patient independence by providing compassionate assistance with daily living activities ... Support clinical excellence by assisting with physician-ordered treatments under RN supervision ...
PATIENT SERVER (FULL TIME AND PART TIME)
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here ( to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here ( to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Franklin, WI · On-site
$18/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Milwaukee, WI · On-site
$20/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here ( to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Milwaukee, WI · On-site
$20/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here ( to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Milwaukee, WI · On-site
$20/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Milwaukee, WI · On-site
$20/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...
PATIENT SERVER (FULL TIME AND PART TIME)
Milwaukee, WI · On-site
$20/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time ...
PATIENT SERVER (FULL TIME AND PART TIME)
Milwaukee, WI · On-site
$20/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time ...
Patient Support Associate information
See Milwaukee, WI salary details
$15.65 is the 25th percentile. Wages below this are outliers.
$13.03 - $17.85
46% of jobs
The median wage is $18.40 / hr.
$17.85 - $22.67
36% of jobs
$22.67 - $27.49
13% of jobs
$27.49 - $32.32
0% of jobs
$32.32 - $37.14
0% of jobs
$37.14 - $41.96
0% of jobs
$41.96 - $46.79
0% of jobs
$46.79 - $51.61
0% of jobs
$51.61 - $56.43
0% of jobs
$56.43 - $61.25
0% of jobs
$61.25 - $66.08
5% of jobs
$13
$24
$66
How much do patient support associate jobs pay per hour?
What is a patient support associate?
What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?
What is the difference between Patient Support Associate vs Medical Assistant?
| Aspect | Patient Support Associate | Medical Assistant |
|---|---|---|
| Credentials | High school diploma or equivalent; optional certification | High school diploma; certification or diploma from accredited program often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Clinics, hospitals, physician offices |
| Job Duties | Patient check-in, scheduling, basic patient support | Clinical tasks, patient prep, vital signs, administrative duties |
While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.
How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

$16/hr
Full-time, Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Compass Group rating
6.4
Based on 1,088 frontline employees who took The Breakroom Quiz
339th of 485 rated business services
Job description
- We are hiring immediately for full and part time PATIENT OBSERVATION ASSISTANT positions.
- Address: Columbia St. Mary - 2301 North Lake Drive, Milwaukee, WI 53211. Note: online applications accepted only.
- Schedule: Full time and part time schedules; Days and hours may vary. Rotating schedule and holidays. More details upon interview.
- Requirement: Prior patient observation experience preferred. High school diploma required.
- Fixed Pay Rate: $16.00 per hour.
If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Summary: Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.
Essential Duties and Responsibilities:
- Visually and audibly monitors the assigned patient's condition and behavior at all times.
- Completes observation reports at established interval.
- Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
- Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
- Verbally redirects the patient from engaging in at-risk behaviors.
- Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
- Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.
- Assists in calming and/or reorienting patient in cases of agitation or confusion.
- Assists with keeping patient's room safe and orderly.
- Accompanies patient when diagnostic testing is required.
- Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations. Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
- Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
- Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
- Responds rapidly and thoroughly to emergencies, special needs, etc.
- Accepts suggestions and direction from supervisors and hospital staff.
- Demonstrates knowledge of department policies and procedures. Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
- Honors all confidentiality and other regulatory requirements.
- Accepts and absorbs department and hospital education program.
- Assists other associates as necessary. Responds to direction as provided.
- Performs other duties as assigned.
Qualifications:
- High School Diploma, GED or equivalent is required
- Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
- Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
- One to two years of previous experience is preferred.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.
What Compass Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Compass Group
Sourced by ZipRecruiter
Industry
Catering, food services and drinking places, health care and social assistance, hospitality services and performing arts, spectator sports and event promotion
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US