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Patient Support Associate Jobs in Atlanta, GA (NOW HIRING)

Acadia Healthcare

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

Support patient rights efforts through educating patients and families, guiding complaint/grievance ... Associate or Bachelor's degree in a clinical field preferred. * Experience in customer service or ...

Acadia Healthcare

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

Support patient rights efforts through educating patients and families, guiding complaint/grievance ... Associate or Bachelor's degree in a clinical field preferred. * Experience in customer service or ...

OhioHealth

Patient Registration Rep

Atlanta, GA · On-site

$17.25 - $23.75/hr

In addition, this position provides exceptional support and customer service during encounters with ... Assists with training new associates. * Oversees functions of reception desks and lobbies including ...

Ohio Health

Patient Registration Rep

Atlanta, GA

$17.25 - $23.75/hr

In addition, this position provides exceptional support and customer service during encounters with ... Assists with training new associates. Oversees functions of reception desks and lobbies including ...

HDR

Associate Principal - Healthcare

Atlanta, GA · On-site

In the role of Associate Principal, you will help guide the overall direction of the Healthcare ... Projects may include a variety of clinical, diagnostic, treatment, surgical, and patient support ...

HDR

Associate Principal - Healthcare

Atlanta, GA · On-site

In the role of Associate Principal, you will help guide the overall direction of the Healthcare ... Projects may include a variety of clinical, diagnostic, treatment, surgical, and patient support ...

Gentiva Hospice

Patient Care Manager

Stockbridge, GA · On-site

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the ... Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ...

BenchMark Rehab Partners

Patient Care Coordinator

Marietta, GA · On-site

$15.75 - $20.75/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

BenchMark Physical Therapy

Patient Care Coordinator

Tyrone, GA · On-site

$16.50 - $21.50/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

BenchMark Rehab Partners

Patient Care Coordinator

Suwanee, GA · On-site

$16.25 - $21.50/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Atlanta, GA

Patient Support Associate information

See Atlanta, GA salary details

$12

$24

$64

How much do patient support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient support associate in Atlanta, GA is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.88 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Atlanta, GA? The most popular types of Patient Support jobs in Atlanta, GA are:
What are popular job titles related to Patient Support Associate jobs in Atlanta, GA? For Patient Support Associate jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Atlanta, GA look for? The top searched job categories for Patient Support Associate jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Patient Support Associate jobs? Cities near Atlanta, GA with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,543 per year, or $24.3 per hour.

Patient Advocate

Acadia Healthcare

Riverdale, GA • On-site

$16 - $20.75/hr

Other

Re-posted 10 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

698th of 887 rated healthcare providers

Job description

Overview
PURPOSE STATEMENT:
Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate staff.
Responsibilities
ESSENTIAL FUNCTIONS:
  • Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes.
  • Collaborate with appropriate staff to develop acceptable resolutions to potential complaints.
  • Identify process deficiencies that result in possible threats to patient rights or patient safety.
  • Maintain the complaint and grievance logs up to date.
  • Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner.
  • May participate in new hire orientation on educating staff on patient safety and advocacy
  • Identify critical needs with regard to customer service and discuss with supervisor and medical staff.
OTHER FUNCTIONS:
  • Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred.
  • Experience in customer service or risk management preferred.
  • Experience with behavioral health patients preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

What Acadia Healthcare employees say

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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