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Patient Support Associate Jobs in Atlanta, GA (NOW HIRING)

Patient Relations Associate

Atlanta, GA · On-site

$21.10 - $40.90/hr

Patient Relations Associate Pay: $22.79/hr plus commission Company: Oak Street Health Location ... Support the clinic management team on operational activities as needed, including scheduling and ...

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

Support patient rights efforts through educating patients and families, guiding complaint/grievance ... Associate or Bachelor's degree in a clinical field preferred. * Experience in customer service or ...

Patient Advocate

Riverdale, GA

$16 - $20.75/hr

Support patient rights efforts through educating patients and families, guiding complaint/grievance ... Associate or Bachelor's degree in a clinical field preferred. * Experience in customer service or ...

Showing results 21-40

Patient Support Associate information

See Atlanta, GA salary details

$12

$24

$64

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in Atlanta, GA is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.88 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Atlanta, GA? The most popular types of Patient Support jobs in Atlanta, GA are:
What are popular job titles related to Patient Support Associate jobs in Atlanta, GA? For Patient Support Associate jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Atlanta, GA look for? The top searched job categories for Patient Support Associate jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Patient Support Associate jobs? Cities near Atlanta, GA with the most Patient Support Associate job openings:
Infographic showing various Patient Support Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,543 per year, or $24.3 per hour.

COORDINATOR, STRATEGIC PROJECT MANAGEMENT

Compass Group

Atlanta, GA • Remote

$55K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

344th of 488 rated business services


Job description

Salary: $55,000-65,000 per year

Other Forms of Compensation: N/A 

This is a fully remote position and can be performed from anywhere within the United States. Associates have the flexibility to work from home while supporting a collaborative, nationwide team.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

The Associate Experience Coordinator works as part of a team to create a smooth, thoughtful, and consistent experience for associates while supporting learning, development, recognition, and engagement initiatives across the organization. This role requires a highly organized, service-oriented professional who can manage competing priorities, communicate effectively with associates and leaders at all levels, maintain accountability for results, and follow projects through to completion in a remote work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Support associate experience and learning and development programs through coordination, communication, tracking, troubleshooting, reporting, and follow-up.
  • Coordinate recognition-related programs by monitoring submissions, managing program records, preparing communications, and ensuring associates and leaders receive timely support.
  • Assist with award and recognition processes, including winner and nominator acknowledgments, certificate coordination, shipping logistics, tracking, and responses to program questions.
  • Support recognition programs by generating and distributing reports, coordinating with leaders, tracking special acknowledgments, answering eligibility questions, and maintaining accurate program records.
  • Support learning and development programs through course maintenance, participant tracking, communications, reporting, analytics, and initiatives that encourage participation and engagement.
  • Set up and lead calls or meetings related to assigned programs, ensuring clear communication, follow-up, and documentation.
  • Learn and use applications such as Smartsheet, LMS platforms, Synthesia, and other tools that support associate experience, learning, reporting, and communication.
  • Anticipate needs, identify gaps, follow up on open items, and help ensure projects are completed accurately and on time.
  • Provide excellent customer service by responding with empathy, professionalism, and a focus on helping others solve problems or find the information they need.
  • Contribute creative ideas to improve programs, simplify processes, strengthen communication, and enhance the associate experience.
  • Participate in People and Culture Advisory Committee (PACC) initiatives that support associate engagement, inclusion, belonging, recognition, and workplace culture.
  • Demonstrate accountability through consistent delivery of assigned work, effective prioritization, proactive communication, responsiveness, collaboration, and professional conduct.
  • Perform additional duties as assigned.

QUALIFICATIONS

Education and Experience

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience in human resources, learning and development, program management, communications, or administrative support preferred.
  • Experience working in a remote environment preferred.
  • Proficiency with Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
  • Experience with Smartsheet, Learning Management Systems, Synthesia, or similar tools is helpful but not required. Must be willing to learn new applications.

Skills and Abilities

  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent attention to detail, follow-through, and time management.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to communicate professionally with associates and leaders at all levels.

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1556750

TouchPoint

PASCHA A BELNAVIS

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