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Patient Support Associate Jobs in Arizona (NOW HIRING)

Compass Group

DIRECTOR OF PATIENT SERVICES

Phoenix, AZ · On-site

With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized ... Partner with nursing and clinical teams to enhance the patient dining experience and support ...

Compass Group

DIRECTOR OF PATIENT SERVICES

Phoenix, AZ · On-site

With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized ... Partner with nursing and clinical teams to enhance the patient dining experience and support ...

Keplr Vision

Patient Care Coordinator

Tempe, AZ · On-site

$16.75 - $22/hr

Tempe Eyecare Associates Looking for a dependable, professional, and patent-focused Patient Care ... Support team with additional administrative duties as needed. * Maintain confidentiality and follow ...

Gentiva Hospice

Patient Care Manager

Green Valley, AZ · On-site

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the ... Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ...

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Patient Support Associate information

See Arizona salary details

$12

$23

$62

How much do patient support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient support associate in Arizona is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $22.16 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Arizona?

The most popular types of Patient Support jobs in Arizona are:

What are popular job titles related to Patient Support Associate jobs in Arizona?

For Patient Support Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Arizona look for?

The top searched job categories for Patient Support Associate jobs in Arizona are:

What cities in Arizona are hiring for Patient Support Associate jobs?

Cities in Arizona with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,978 per year, or $23.5 per hour.

Associate Patient Care Coordinator

UnitedHealth Group

Glendale, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

191st of 898 rated healthcare providers

Job description

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.
The Patient Access Representative are responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
Hours: Thursday, 4:00PM-10:00PM, Friday - Sunday, 10:00AM-10:00PM
Location: Our office is located at 51 st Ave and Bell Rd., Glendale, AZ
We offer 4 weeks of paid training. The hours during training will be 8am to 4:30pm or 7am to 3:30pm, Monday - Friday. There will also be a shadowing/on the job training element that will require you to work the same schedule as the trainer during that portion of the training.
Primary Responsibilities:
  • Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
  • Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
  • Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements
  • Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
  • Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
  • Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
  • Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge
  • Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
  • Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High School Diploma/GED
  • 1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support role
  • Ability to work on the role's schedule of Thursday, 4:00PM-10:00PM, Friday - Sunday, 10:00AM-10:00PM
  • Ability to work a flexible 1st shift schedule during the initial training period
  • Must be 18 years of age OR older

Preferred Qualifications:
  • Experience with Microsoft Office products
  • Experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • Experience in insurance reimbursement and financial verification
  • Experience in requesting and processing financial payments
  • Working knowledge of medical terminology
  • Understanding of insurance policies and procedures
  • Ability to perform basic mathematics for financial payments

Soft Skills:
  • Strong interpersonal, communication and customer service skills
  • Dependable, able to work independently

Physical Demands:
  • Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset

PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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