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Patient Support Associate Jobs in Goodyear, AZ (NOW HIRING)

Jj

Associate Director, PSC Operations

Phoenix, AZ · On-site

The Associate Director, Patient Service Center (PSC) Operations is responsible for leading a team ... Strong understanding of call center operations, patient support programs, KPIs, and healthcare ...

divvyDOSE

Associate Patient Care | , Arizona

Phoenix, AZ · On-site

$16 - $29/hr

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Supports the teams in meeting financial, clinical and service goals. Schedule: Monday - Friday ...

UMR

Associate Patient Care | , Arizona

Glendale, AZ · On-site

Patient Access Representative Optum is a global organization that delivers care, aided by ... phone support role * Ability to work on the role's schedule of Thursday, 4:00PM-10:00PM, Friday ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Goodyear, AZ

Patient Support Associate information

See Goodyear, AZ salary details

$12

$24

$65

How much do patient support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient support associate in Goodyear, AZ is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.27 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Goodyear, AZ?

For Patient Support Associate jobs in Goodyear, AZ, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Goodyear, AZ look for?

The top searched job categories for Patient Support Associate jobs in Goodyear, AZ are:

What cities near Goodyear, AZ are hiring for Patient Support Associate jobs?

Cities near Goodyear, AZ with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Goodyear, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,352 per year, or $24.7 per hour.

Unit Support Associate

Phoenix Children's Hospital

Phoenix, AZ • On-site

Part-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Position Details
Department: PCH-MAIN | Dialysis Administration
Location: Phoenix
Shift: Tue, Thu, Fri, Sat, (Days Vary), Days, 8am-5pm
Category: Patient Access
Posting #: 1010785
Employee Type: Part-Time
Position Summary
Posting Note: Seeking a Unit Support Associate for our Dialysis clinic. This is a part-time (0.6 FTE) role responsible for providing essential administrative and operational support to ensure accurate patient scheduling, account management, and coordination of care. This position works 3 days per week (8:00 AM - 5:00 PM), including Thursday and Friday with alternating Tuesday/Saturday and every other Saturday required. The role is highly detail-oriented and patient-facing, managing prior authorizations for Apheresis and Dialysis, scheduling appointments, handling phones, supporting registration and billing accuracy, and assisting patients and families. The associate partners closely with nurses, technicians, and leadership in a fast-paced clinical environment. Ideal candidates have at least 1 year of medical registration, prior authorization and HIPAA experience. Incumbent must have strong organizational and multitasking skills, and the ability to work both independently and collaboratively. Training is provided (approximately 6 weeks, flexible), with ongoing support and opportunities for growth.
Ensures the efficient and orderly pre-registration, registration insurance verification and authorization for facility based procedures. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the guarantor presents for services. Collects co-pay and deductible amounts at time of service. Assists and provides support and organization to the departments.
Position Duties
  • Obtains and documents demographic and financial information
    Contacts the patient/parent/responsible party by phone and obtains all current demographic and insurance and employer information, making updates and creating accounts in the appropriate Hospital Information System (HIM) for registration, scheduling and billing. This includes documenting employer changes within last 60 days and verification of insurance benefits using Emdeon, insurance carrier websites or by phone
  • Obtains Authorizations for procedures.
    Obtains all necessary authorizations for scheduled procedures. This includes determining by payor which procedures require authorization. Accurately documents all information in the appropriate fields and/or account notes
  • Accurately documents in patient account and prioritizes work flow
    Accurately documents in patient account and prioritizes work flow
    Provide accurate and timely documentation for patient`s accounts explaining activities and interactions with family members, staff, and outside sources on behalf of the patient.
    Organizes, prioritizes, and monitors daily work activity to ensure that complete, accurate, and compliant pre-registration, registration, billing and family counseling has been performed in a timely manner.
  • Registers and arrives patients into procedure area
    Arrives patients who present for professional and hospital services that have been pre-registered and collect co-pay and deductible amounts. Obtains all necessary signatures from the guarantor at the time of registration or arrival. Performs registration in appropriate HIS system, verifies insurance coverage, obtains authorization for patients who present for professional and hospital services and have not been pre-registered. Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system.
  • Customer Service.
    Courteously answers the telephone and the door. Answers all questions in a timely manner
  • Maintains positive relationship with all customers
    Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image for Phoenix Children's.
  • Continuing Education
    Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.
    Maintains a general understanding of the Federal Marketplace, Medicare, Managed Care, AHCCCS, and other third party payer rules, authorization and billing requirements.
  • Management Feedback
    Provides feedback to management regarding work related problems and assists with resolution to provide excellent customer service
  • Administrative Duties
    Provides administrative support for the unit including, but not limited to placing supply orders, facilitating communication and scheduling, as well as copying, faxing and providing electronic documentation. Prepares agendas and minutes of a variety of meetings, creates and maintains current calendar of meetings and notifies participants of changes to ensure timely communication.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
Phoenix Children's Hospital logo

About Phoenix Children's Hospital

Sourced by ZipRecruiter

Phoenix Children's Hospital, located in Phoenix, AZ, is a prominent establishment within the healthcare industry. Known for its commitment to pediatric healthcare, the hospital provides a vast range of services catering to the unique health needs of children. Originally founded in 1983, Phoenix Children's Hospital prides itself on being one of the largest and most respected children's hospitals in the country. Guided by its mission–"to provide hope, healing and the best healthcare for children and their families"–the hospital holds strong on its core values of family-centered care, excellence in clinical care, innovation, and stewardship.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1983

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