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Patient Support Assistant Jobs in Decatur, GA (NOW HIRING)

PainPoint

Medical Assistant - (MA)

Atlanta, GA · On-site

$18 - $23/hr

Key Responsibilities Clinical & Procedure Support * Assist providers with patient care activities and office-based procedures * Prepare medications, injections, and supplies according to established ...

PainPoint Health

Medical Assistant - (MA)

Atlanta, GA · On-site

$18 - $23/hr

Key Responsibilities Clinical & Procedure Support * Assist providers with patient care activities and office-based procedures * Prepare medications, injections, and supplies according to established ...

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Patient Support Assistant information

See Decatur, GA salary details

$30.3K

$34.5K

$38.1K

How much do patient support assistant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for patient support assistant in Decatur, GA is $34,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $35,600.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are popular job titles related to Patient Support Assistant jobs in Decatur, GA?

For Patient Support Assistant jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Patient Support Assistant jobs in Decatur, GA look for?

The top searched job categories for Patient Support Assistant jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Patient Support Assistant jobs?

Cities near Decatur, GA with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,496 per year, or $16.6 per hour.

Patient Services Representative (Medical Receptionist)

Piedmont Urgent Care

Atlanta, GA

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Piedmont Urgent Care rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. 

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here:

  • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 7 AM - 7 PM) – No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth: Leadership opportunities & professional development
  • Perform other duties as assigned

Key Responsibilities:

  • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
  • Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines, and patient result trackers.
  • Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
  • Perform other duties as assigned.

    Required Qualifications:

    • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
    • Experience: 1+ years of experience in a medical office or healthcare setting as a Medical Receptionist.
    • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
    • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
    • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
    • Team Player: A proactive, friendly, and patient-focused approach to service

    At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!

    What Piedmont Urgent Care employees say

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