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Medical Assistant Telehealth Jobs in Decatur, GA

Ascend Medical

Care Navigator (Medical Assistant)

Atlanta, GA · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Book telehealth appointments, triage patients virtually, and records patient interview, history ... Graduate from a nationally accredited Medical Assistant program OR equivalent healthcare ...

Ascend Medical, Inc.

Care Navigator (Medical Assistant)

Atlanta, GA · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Book telehealth appointments, triage patients virtually, and records patient interview, history ... Graduate from a nationally accredited Medical Assistant program OR equivalent healthcare ...

MedElite Group, LLC.

Medical Assistant- Med Tech

Atlanta, GA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

When needed, facilitate a Telehealth visit with a provider * Resident and Staff Communication ... Active Medical Assistant Certification * Prior experience in vital signs monitoring or a similar ...

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Medical Assistant Telehealth information

See Decatur, GA salary details

$12

$19

$26

How much do medical assistant telehealth jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for medical assistant telehealth in Decatur, GA is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a medical assistant telehealth, and why are they important?

To thrive as a Medical Assistant Telehealth, you need a solid background in clinical procedures, patient scheduling, and basic medical knowledge, usually supported by a medical assistant certification. Familiarity with telehealth platforms, electronic health records (EHRs), and remote patient monitoring tools is essential. Excellent communication, adaptability, and strong organizational skills help you navigate virtual interactions and support both patients and healthcare providers. These competencies ensure efficient, accurate, and compassionate care delivery in a remote healthcare environment.

How much does a medical assistant telehealth make?

A medical assistant working in telehealth typically earns between $30,000 and $45,000 annually, depending on experience, location, and certifications. Telehealth medical assistants often require strong communication skills and familiarity with electronic health records systems.

What is a medical assistant telehealth?

Medical Assistant Telehealth professionals support healthcare providers and patients in virtual care settings. They help facilitate telemedicine appointments by preparing patients, collecting health information, documenting medical histories, and assisting with technology. Their role often includes administrative duties such as scheduling, patient education, and ensuring smooth communication between patients and healthcare teams. They are essential in bridging the gap between traditional in-person care and digital healthcare services.

What is the difference between Medical Assistant Telehealth vs Medical Receptionist?

AspectMedical Assistant TelehealthMedical Receptionist
CredentialsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)No specific medical credentials required
Work EnvironmentRemote telehealth settings, clinics, hospitalsFront desk, phone, and administrative areas in clinics or hospitals
Job DutiesPatient intake, scheduling, assisting with telehealth visits, basic clinical tasksAnswering calls, scheduling appointments, managing patient records

Medical Assistant Telehealth and Medical Receptionist roles both support healthcare operations but differ mainly in clinical responsibilities and credentials. Medical Assistant Telehealth involves clinical tasks and certifications, often in remote settings, while Medical Receptionists focus on administrative duties at the front desk. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

How does a medical assistant telehealth collaborate with remote healthcare teams to support patient care?

As a Medical Assistant Telehealth, you play a crucial role in facilitating communication between patients and healthcare providers during virtual visits. You may be responsible for gathering patient information, preparing virtual appointments, assisting with technology troubleshooting, and ensuring accurate documentation in electronic health records. Collaboration often involves coordinating with physicians, nurses, and administrative staff to manage patient flow and follow-up care. This teamwork is essential for maintaining a smooth telehealth experience and delivering high-quality patient support.

How do I become a medical assistant telehealth?

To become a medical assistant in telehealth, you typically need a high school diploma or equivalent and complete a medical assisting program, which may be accredited by organizations like CAAHEP or ABHES. Certification such as the Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) can enhance job prospects. Strong communication skills, familiarity with electronic health records, and basic medical knowledge are also important for working effectively in a telehealth environment.
What are popular job titles related to Medical Assistant Telehealth jobs in Decatur, GA? For Medical Assistant Telehealth jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Medical Assistant Telehealth jobs in Decatur, GA look for? The top searched job categories for Medical Assistant Telehealth jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Medical Assistant Telehealth jobs? Cities near Decatur, GA with the most Medical Assistant Telehealth job openings:
Medical Assistant Telehealth jobs near you
Infographic showing various Medical Assistant Telehealth job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,391 per year, or $19.4 per hour.

Care Navigator (Medical Assistant)

Ascend Medical

Atlanta, GA • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Job Type
Full-time
Description
Job Title: Care Navigator
Reports to: Clinical Operations Manager
Company Summary: Ascend Medical, founded in 2021, has a mission to elevate body, mind and soul. Our advanced primary care clinically integrates behavioral, metabolic and lifestyle aspects of health to keep you well physically, mentally and emotionally. Ascend started as a convenient, hybrid delivery model spanning digital and at home modalities, meeting patients where they are: at home, at work or anywhere else. We have since evolved and now partner with traditional primary care providers to augment their offering, allowing patients to experience Ascend through brick-and-mortar, digital and at-home channels.
Unlike your typical healthcare system, Ascend is designed to innovate. Innovation starts with a culture that is excited to reimagine healthcare and is not afraid to disrupt. We try to avoid any micro-management of employees but rather embrace a core set of values that empower our team-members to make smart decisions:
Our values:
  • Patients before Profits
  • Empathy before Expedience
  • Progress before Stagnation
  • Team before Individual
  • Safety before Everything

At Ascend Medical, you'll be part of a team of caring and innovative professionals who are forging a new path in healthcare - one that is patient-centered, affordable, and highly convenient. Ascend boasts the highest patient satisfaction scores in the industry (net promoter score consistently above 95) and we excel in delighting patients.
Company benefits:
We offer a competitive benefits package to our employees:
  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • Generous PTO, paid parental leave, company holidays
  • Free healthcare with Ascend including telemedicine options
  • Flexible schedule and work/life balance

Position Summary: Care Navigators are the company's patient support liaisons and are often the first Ascend care team member to interact with new members, an important role where the company's commitment to patient-first accessible healthcare is on display. Care Navigators are responsible for managing crucial aspects of a patient's individualized care plan including providing clinical and administrative support, triaging patients, booking appointments, and preparing patients for examinations. With one-on-one interactions, this role will directly impact the lives of people - helping them get comfortable with a new approach to primary care. The Care Navigator is an integral member of a team focused on providing excellent and comprehensive primary care for a specific population of patients.
Key Performance Outcomes:
  • 100% consent forms collected from the patient
  • 100% of credit cards collected prior to appointment, combined with front office,
  • 80% reappointment, new patients
  • 60% reappointment, existing patients (may already been rescheduled so weighted reappointment %)
  • 100% follow up on labs, referrals, prescriptions
  • Present with a polished professional appearance with the ability to demonstrate kindness, compassion, energy, and a patient-first focus.

Key Responsibilities:
  • Book telehealth appointments, triage patients virtually, and records patient interview, history & chief complaint utilizing Ascend's EMR.
  • Facilitate telehealth consultations by pre-visit chart review or planning, ensuring all equipment is operable prior to appointment, orienting patients to the technology, facilitates communication between provider and patient as needed, and participating in assessments by utilizing technology and other equipment for the purposes of the telehealth encounter.
  • Prepare patients for examinations and performs/sets up referrals for routine screening tests; assists physician with exams; explain treatment procedures and physicians' instructions to patient.
  • Work directly with the Care Coordinator to ensure all patients have care plans and follow up appointments lined out by the provider.
  • Organize and manage inbound and/or outbound communications - calls, chats, and emails as assigned.
  • Offer advice and guidance to new and existing members, educating new members on the

benefits of Ascend Medical and clearly guide members on how to utilize the company's services, and assist patients to understand and navigate their health insurance so they maximize available benefits.
  • Processes patient phone messages, online messages, follow up calls, and routing them to other team members as appropriate; call/secure messaging with patients to obtain and relay pertinent information for the physician.
  • Conduct business in a service-oriented manner that is attentive, cooperative, sensitive, respectful, and kind with dealing with patients, visitors, the public and all colleagues

Qualifications:
  • High school diploma or equivalent is required.
  • Graduate from a nationally accredited Medical Assistant program OR equivalent healthcare preparation (i.e. foreign-trained physician, paramedic, etc.) is required.
  • Certified Clinical Medical Assistant (CCMA) preferred
  • Minimum of 2 years MA experience working in a healthcare setting required.
  • Must be current in CPR certification

Knowledge, Skills, and Abilities:
  • Knowledge of clinical procedures, medical anatomy, physiology, ICD-10 and CPT codes, insurance eligibility, and copay determination.
  • Excellent communication skills utilizing appropriate medical terminology; and following appropriate legal and ethical professional conduct.
  • Creative minded to leverage the strengths of Ascend to problem solve needs
  • High energy, growth minded, and curious to learn more
  • Highly Adaptable
  • Critical thinker- understands nuance and can read between the lines
  • Team player, you're joining a company where collaboration and feedback is encouraged.
  • Must enjoy the art of the conversation and thrive in an environment that necessitates frequent communication with multiple people.
  • Self-aware problem solver and have a passion to change the landscape of primary healthcare.
  • Must be task oriented, self-motivated, and able to work remotely without supervision.
  • Strong ability to utilize technology, experienced with documentation into an EMR
  • Spoken and written fluency in English. Bilingual preferred

Work Environment: This is a high growth, fast paced small organization. The ability to be productive, agile, and successful in an intense work environment is critical.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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