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Patient Support Assistant Jobs in Missouri (NOW HIRING)

SD Department of Veterans Affairs

$66K/yr

The Supervisory Medical Support Assistant (MSA) for the Technology, Innovation, and Development ... Advanced knowledge of managing or leading patient support staff in a clinic. This includes ...

SD Department of Veterans Affairs

$54K/yr

The Technology, Innovation, and Development Service is seeking an Medical Support Assistant ... Coordinates with the patient care team to review clinic appointment availability (utilization) to ...

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Patient Support Assistant information

See Missouri salary details

$29.1K

$33.1K

$36.6K

How much do patient support assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient support assistant in Missouri is $33,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $34,200.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Missouri? The most popular types of Patient Support jobs in Missouri are:
What are popular job titles related to Patient Support Assistant jobs in Missouri? For Patient Support Assistant jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Missouri look for? The top searched job categories for Patient Support Assistant jobs in Missouri are:
What cities in Missouri are hiring for Patient Support Assistant jobs? Cities in Missouri with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,142 per year, or $15.9 per hour.

Patient Support Representative

Affinia Healthcare Inc

Saint Louis, MO • On-site

Other

Re-posted 17 days ago

Job description

Position Summary: Perform duties required in a call center of a multi-location Federally Qualified Health Center. Utilize Medical Assistant skills to place, receive and route a high volume of calls through an electronic switchboard, relay messages to health center staff and correctly schedule patient appointments with providers as appropriate. Includes scheduling transportation and interpretation services in addition to documentation in the electronic medical record system.

Education: Graduate of a Certified Medical Assistant Program.

Experience: One (1) year experience in a physician practice or clinic setting is preferred. One (1) year experience in a customer service or call center environment.

Skills and Abilities
  1. Strong organizational skills.
  2. Excellent verbal and written communication skills.
  3. Excellent telephone skills with the ability to communicate clearly and project a pleasant and professional demeanor.
  4. Proficient computer skills including the use of word processing, e-mail and electronic medical records software.
  5. Knowledge of the health care field and medical office protocols and procedures.
Ability to work in a fast-paced environment

Transportation Requirement: None

License(s)/Certification(s) Required: Certificate from Medical Assistant Training program.

FUNCTIONS OF THE JOB

Essential Functions

  1. Receive and understand department protocols required to route calls from established patients that include but are not limited to; requests for medication refills, requests for internal laboratory results, requests for procedure results performed at external organizations, requests for internal appointments, requests related to external referral appointments, requests for advice related to an acute dental or medical health issue, requests for financial assistance, requests for paperwork completed by PCPs, requests to speak to someone concerning a complaint or concern, requests for medical records and/or requests to speak directly to a PCP or nurse.
  2. Ability to determine the acuity of the caller's request and route in the appropriate manner per department protocol and/or determine necessity of next day or same day appointment.
  3. Ability to craft, via the EHR, a complete and concise message from callers whose request is directed to the clinical staffs in the health centers.
  4. Receive and understand department protocols required to route calls appropriately from external providers and health care organizations.
  5. Excellent knowledge of the organization's departments and departmental functions to transfer calls appropriately.
  6. Maintain master telephone directory.
  7. Make appointments and reschedules appointments as needed.
  8. Coordinate and schedule transportation and interpreter requests with health center appointments.
  9. Troubleshoot schedules and correct as needed.
  10. Perform other duties as assigned.

Supervises: None

NOTE: SMOKING IS PROHIBITED IN THE WORK ENVIRONMENT

NOTE: ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES

AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS

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