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Patient Support Assistant Jobs in Missouri (NOW HIRING)

Patient Support Navigator

Chesterfield, MO ยท On-site +1

$19.75 - $27/hr

The Patient Support Navigator (PSN) is a vital part of the front-line patient and caregiver support ... Identify patients closest authorized treatment center and assist in scheduling consultation.

Patient Support Navigator

Chesterfield, MO ยท On-site

$19.75 - $27/hr

The Patient Support Navigator (PSN) is a vital part of the front-line patient and caregiver support ... Identify patients closest authorized treatment center and assist in scheduling consultation.

New

$54K/yr

The Technology, Innovation, and Development Service is seeking an Medical Support Assistant ... Coordinates with the patient care team to review clinic appointment availability (utilization) to ...

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Showing results 1-20

Patient Support Assistant information

See Missouri salary details

$29.1K

$33.1K

$36.6K

How much do patient support assistant jobs pay per year?

As of Sep 3, 2026, the average yearly pay for patient support assistant in Missouri is $33,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $34,200.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are popular job titles related to Patient Support Assistant jobs in Missouri?

For Patient Support Assistant jobs in Missouri, the most frequently searched job titles are:

What cities in Missouri are hiring for Patient Support Assistant jobs?

Cities in Missouri with the most Patient Support Assistant job openings:

Infographic showing various Patient Support Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,142 per year, or $15.9 per hour.

Patient Support Specialist

Hire Velocity, LLC

Chesterfield, MO โ€ข On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago


Key responsibilities

  • Guide patients through enrollment, onboarding, and prescription fulfillment via phone, email, and chat.

  • Coordinate between patients, providers, and insurers to resolve issues related to prescriptions, insurance, and affordability.

  • Research and resolve patient issues using internal tools, document interactions, and support continuous improvement of patient experience.


Job description

We have a great opportunity for a Customer (Patient) Support Specialist in Chesterfield, MO
This is an on-site position
Company Overview:
We are the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You'll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
Compensation: $19-$21 hour
What You'll Do
  • Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
  • Conduct outbound outreach to support patients in completing key steps in their prescription journey
  • Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
  • Assist with insurance verification, benefits coordination, and financial assistance programs
  • Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
  • Research and resolve patient issues using internal tools and resources
  • Accurately document all interactions and key insights to ensure a seamless patient experience
  • Meet and exceed performance goals related to quality, productivity, and patient satisfaction
  • Identify trends or gaps in the patient experience and share feedback to improve processes and products
  • Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
  • Continuously learn and adapt to new products, workflows, and program updates
Qualifications
  • High school diploma or GED required
  • Those with a passion for helping others are welcome; prior customer service experience in retail, call center, or other customer-facing environments is a plus
  • Strong communication skills (verbal and written)
  • Comfortable using technology and learning new systems quickly
  • Strong problem-solving skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Curious, adaptable, and eager to learn
  • Self-starter with a strong sense of ownership and accountability
  • Passion for helping others and delivering high-quality patient care
  • Ability to work collaboratively across teams
Location & Schedule
  • Full-time, hourly role
  • 400 S Woods Mill RD, Chesterfield, MO
  • Multiple scheduling options available, including 4-day workweeks
  • Shifts scheduled between Monday-Friday, 7:00 AM - 7:00 PM CST
  • Rotating Saturday shifts (8:00 AM - 4:00 PM CST)
  • Schedules may evolve based on business needs
Benefits
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Daily meal stipend (onsite)
  • Free shuttle service and onsite parking
  • Pre-tax transit benefits

Hire Velocity logo

About Hire Velocity

Sourced by ZipRecruiter

Hire Velocity, headquartered in Atlanta, GA, US, operates in the human resources industry as a leading provider of recruitment process outsourcing and talent solutions. The company, which operates in the United States, was founded with the mission of revolutionizing hiring. The company offers innovative solutions to drive talent success, specializing in designing complete talent strategies, implementing efficient recruiting processes, and delivering results with in-depth analytics. Hire Velocity believes in the power of people and is committed to connecting companies with the top talent they need to succeed.

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

Atlanta, GA, US

Year founded

2004