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Patient Support Assistant Jobs in Georgia (NOW HIRING)

UCB

Technical Lead, Patient Support Solutions

Atlanta, GA · On-site

$124K - $163K/yr

Make your mark for patients We are looking for a Technical Lead, Patient Support Solutions tojoin ... Should you require any adjustments to our process to assist you in demonstrating your strengths and ...

UCB

Technical Lead, Patient Support Solutions

Atlanta, GA · Hybrid

$124K - $163K/yr

Make your mark for patients We are looking for a Technical Lead, Patient Support Solutions to join ... Should you require any adjustments to our process to assist you in demonstrating your strengths and ...

US Government Jobs

Program Support Assistant

Atlanta, GA · On-site

$40K - $47K/yr

Administrative Support This position is located within the Office of the Associate Chief of Staff ... delivery of direct patient care across all sections within the service line, including ...

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All JobsPatient Support JobsPatient Support Assistant JobsPatient Support Assistant Jobs in Georgia

Patient Support Assistant information

See Georgia salary details

$26.2K

$29.8K

$32.9K

How much do patient support assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for patient support assistant in Georgia is $29,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,100.00 and $30,800.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are popular job titles related to Patient Support Assistant jobs in Georgia? For Patient Support Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Georgia look for? The top searched job categories for Patient Support Assistant jobs in Georgia are:
What cities in Georgia are hiring for Patient Support Assistant jobs? Cities in Georgia with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $29,834 per year, or $14.3 per hour.

Technical Lead, Patient Support Solutions

UCB

Atlanta, GA • On-site

$124K - $163K/yr

Full-time

Re-posted 3 days ago

Job description

Make your mark for patients
We are looking for a Technical Lead, Patient Support Solutions tojoin our Digital Technology team based out of Atlanta, GA (hybrid, 40% onsite)
About the role
The Technical Lead, Patient Support Solutions partners with the UCB business unit teams to lead projects, use technology systems, and manage technical support resources (internal and/or external) to support patient support/experience programs.
Who you'll work with
This role will work closely with internal stakeholders (Patient Support Program, Data & Reporting, Marketing etc.) as well as external vendors & partners.
What you'll do
  • Possesses the ability to analyze, manage, implement, train end-users, and support technical systems and associated business processes.
  • Assists with technology specifications and implementation plans.
  • Provides technical and business analyst expertise involving the design, development, construction and on-going support of systems, processes, integrations, or methods.
  • Provide technical support in the deployment of purchased application as well as overseeing system design, development, implementation, and maintenance of internally developed applications. Involved in defining, managing, and supporting interfaces between multiple vendors and systems.
  • Provides strategic business analyst expertise of systems, processes, or methods.
  • Responsible for delivering attainment of project plans, milestones, deliverables, and financial targets for assigned projects and programs.
  • Engage with key stakeholders to develop trusted relationships
  • Serve as the IT SME for U.S. Patient Support Programs. Maintain awareness of industry trends, identify opportunities for business process and technology improvements and value creation.
  • Support the evaluation, selection, and management of vendors and partners.

Interested? For this role we're looking for the following education, experience and skills
Required:
  • Bachelors Degree
  • 7+ years' experience in full systems life cycle management and deployment experience
  • 4+ years of experience in the pharmaceutical or healthcare industry related to Patient Support/Experience Programs (Data aggregators, co-pay and reimbursement partners, specialty pharmacies and third-party data sources, etc.)

Preferred:
  • Experience in the support of computerized System Validation, part 11 compliance
  • Experience with technology systems to support commercial/go-to-market teams in the life sciences industry
  • Strong understanding of HIPAA requirements (Data Security, Encryption, storage, handling, etc) and associated system impacts.
  • Thorough understanding of project management methodology and system development lifecycle principles, validation & qualification

This positions reasonably anticipated base salary range is $124,000-163,000. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range.
Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

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