The Customer Solutions Support Manager oversees customer support, warranty coordination, parts support, and technical service operations. This role serves as a key connection point between customers ...
Quick apply
The Customer Solutions Support Manager oversees customer support, warranty coordination, parts support, and technical service operations. This role serves as a key connection point between customers ...
Quick apply
The Customer Solutions Support Manager oversees customer support, warranty coordination, parts support, and technical service operations. This role serves as a key connection point between customers ...
MO · On-site +1
$16.50 - $21.75/hr
This position is responsible for providing high quality, professional, and efficient administrative and customer support. A Patient Solutions Coordinator is a crucial link between teammates, the ...
MO · On-site +1
$16.50 - $21.75/hr
This position is responsible for providing high quality, professional, and efficient administrative and customer support. A Patient Solutions Coordinator is a crucial link between teammates, the ...
... of workers providing Patient Solutions customer support services. Responsibilities * Makes ... Performs other related duties as assigned by management. * include interviewing, hiring, and ...
... of workers providing Patient Solutions customer support services. Responsibilities * Makes ... Performs other related duties as assigned by management. * include interviewing, hiring, and ...
Orlando, FL · On-site
... of workers providing Patient Solutions customer support services. Responsibilities * Makes ... Performs other related duties as assigned by management. * include interviewing, hiring, and ...
Orlando, FL · On-site
... of workers providing Patient Solutions customer support services. Responsibilities * Makes ... Performs other related duties as assigned by management. * include interviewing, hiring, and ...
... supports adherence and persistence, and sets a new benchmark for compassionate, data-driven patient care worldwide. What you will do * Build and manage the GlobalPatient Solutions valuecaseroadmap ...
... supports adherence and persistence, and sets a new benchmark for compassionate, data-driven patient care worldwide. What you will do * Build and manage the GlobalPatient Solutions valuecaseroadmap ...
$11.25 - $14.50/hr
POSITION SUMMARY The Member Solutions Support Specialist is responsible for providing clerical and ... Completion of position education plan as defined by Management. * Additional duties as assigned.
New
$11.25 - $14.50/hr
POSITION SUMMARY The Member Solutions Support Specialist is responsible for providing clerical and ... Completion of position education plan as defined by Management. * Additional duties as assigned.
New
This position supports data and shipment management and performs analyses needed to detect inefficiencies using our TMS platform. Responsibilities * Support logistics solutions using the TMS software ...
This position supports data and shipment management and performs analyses needed to detect inefficiencies using our TMS platform. Responsibilities * Support logistics solutions using the TMS software ...
Cambridge, MA · On-site +1
Patient Support Manager (Southwest) Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and ...
Cambridge, MA · On-site +1
Patient Support Manager (Southwest) Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and ...
Patient Support Manager (Southwest) Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and ...
Patient Support Manager (Southwest) Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and ...
We are seeking to add a Technology Solutions Support Analyst to our growing and talented design ... asset management and deployment. Responsibilities * Prompt response to service tickets
We are seeking to add a Technology Solutions Support Analyst to our growing and talented design ... asset management and deployment. Responsibilities * Prompt response to service tickets
Job Summary Responsible for providing first-level technical support for Werner Network Solution ... Use Werner's managed service tools, remote monitoring platforms, and help desk processes to deliver ...
Job Summary Responsible for providing first-level technical support for Werner Network Solution ... Use Werner's managed service tools, remote monitoring platforms, and help desk processes to deliver ...
... Solutions. The supplier will be responsible for supporting and enhancing two key product areas ... Perform rotational duties to manage and triage integration test failures. This includes:
... Solutions. The supplier will be responsible for supporting and enhancing two key product areas ... Perform rotational duties to manage and triage integration test failures. This includes:
Patient Support Manager (Great Lakes) Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and ...
Patient Support Manager (Great Lakes) Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and ...
Washington, DC · On-site
Xtreme Solutions' Chief Operation Officer (Atlanta, GA) Job Summary: The Program Support Manager (PSM) is responsible for contract performance within the respective areas of responsibility. This ...
Washington, DC · On-site
Xtreme Solutions' Chief Operation Officer (Atlanta, GA) Job Summary: The Program Support Manager (PSM) is responsible for contract performance within the respective areas of responsibility. This ...
Columbus, OH · On-site
$20 - $22/hr
... solutions. · Genuine interest in the well-being of individuals with developmental disabilities and be able to provide emotional support and comfort when needed. · Exhibit cultural competency and ...
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Columbus, OH · On-site
$20 - $22/hr
... solutions. · Genuine interest in the well-being of individuals with developmental disabilities and be able to provide emotional support and comfort when needed. · Exhibit cultural competency and ...
Implements and trains Food and Nutrition operations teams on Patient Solutions and Patient ... Maintains and supports client satisfaction at a level that ensures account retention * Administers ...
Implements and trains Food and Nutrition operations teams on Patient Solutions and Patient ... Maintains and supports client satisfaction at a level that ensures account retention * Administers ...
Charlotte, NC · On-site
$68K - $72K/yr
Implements and trains Food and Nutrition operations teams on Patient Solutions and Patient ... Maintains and supports client satisfaction at a level that ensures account retention * Administers ...
Charlotte, NC · On-site
$68K - $72K/yr
Implements and trains Food and Nutrition operations teams on Patient Solutions and Patient ... Maintains and supports client satisfaction at a level that ensures account retention * Administers ...
Implements and trains Food and Nutrition operations teams on Patient Solutions and Patient ... Maintains and supports client satisfaction at a level that ensures account retention * Administers ...
Implements and trains Food and Nutrition operations teams on Patient Solutions and Patient ... Maintains and supports client satisfaction at a level that ensures account retention * Administers ...
... patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight ... The Client Support Manager is a strategic and operational leader responsible for overseeing the ...
... patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight ... The Client Support Manager is a strategic and operational leader responsible for overseeing the ...
Northbrook, IL · On-site
$118K - $150K/yr
* Manages the coordination of activities of a section or department with responsibility for meeting ... Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan.
Northbrook, IL · On-site
$118K - $150K/yr
* Manages the coordination of activities of a section or department with responsibility for meeting ... Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan.
$15.63 - $20.54
22% of jobs
$22.65 is the 25th percentile. Wages below this are outliers.
$20.54 - $25.46
7% of jobs
$25.46 - $30.38
5% of jobs
$30.38 - $35.29
8% of jobs
The median wage is $38.16 / hr.
$35.29 - $40.21
13% of jobs
$40.21 - $45.13
11% of jobs
$49.06 is the 75th percentile. Wages above this are outliers.
$45.13 - $50.04
10% of jobs
$50.04 - $54.96
7% of jobs
$54.96 - $59.88
6% of jobs
$59.88 - $64.79
6% of jobs
$64.79 - $69.71
3% of jobs
$15
$39
$69
Cities with the most Patient Solutions Support Manager job openings:
States with the most job openings for Patient Solutions Support Manager jobs include:
For Patient Solutions Support Manager jobs, the most frequently searched job titles are:

Harrisburg, PA • On-site
Full-time
Posted 28 days ago
Summary:
The Customer Solutions Support Manager oversees customer support, warranty coordination, parts support, and technical service operations. This role serves as a key connection point between customers, technicians, and internal teams by driving timely issue resolution, improving service workflows, and enhancing the overall customer experience. The manager will lead call center effectiveness, support technician productivity, streamline warranty and parts processes, and collaborate with service leadership to expand preventive maintenance opportunities and operational efficiency.
Key Responsibilities:
Customer Support & Resolution
• Serve as the primary escalation point for customer repair satisfaction concerns service issues, and callbacks.
• Investigate and validate customer credit requests in coordination with the Accounts Receivable (AR) team.
• Maintain strong customer relationships by resolving service and billing concerns quickly and effectively.
Customer Support Operations
• Oversee and mentor Customer Support Associates to ensure consistent, high-quality service.
• Develop and implement efficient scheduling processes to minimize customer wait times and improve responsiveness.
• Establish cross-training programs to ensure continuous departmental coverage.
• Monitor team performance metrics, including response times, resolution rates, and process compliance.
Job Description
Technical Services & Field Support
• Utilize Tech Trak to monitor technician activities and identify opportunities to improve service efficiency.
• Support field technician operations under the strategic direction of the Technical Director.
• Drive and expand the Preventive Maintenance (PM) Program through effective service coordination.
• Provide operational and routing support for Yankee route business.
Parts & Warranty Support
• Oversee the processing, documentation, and validation of parts warranty claims.
• Coordinate technical parts descriptions and inventory requirements based on established warranty guidelines.
• Ensure defective parts are tracked, returned, and credited in accordance with vendor requirements.
Qualifications
• Experience: 3–5 years of experience in technical service management, service coordination, warranty administration, or service contract management.
• Software: Proficiency with Microsoft Word, Excel, Salesforce, and scheduling systems.
• Skills: Strong conflict resolution, operational planning, scheduling, and basic financial analysis skills related to credit validation.
• Communication: Excellent verbal and written communication skills with the ability to effectively connect customers, technicians, and leadership teams.
• Some monthly traveling required.
Sourced by ZipRecruiter
Machinery manufacturing
11 - 50 Employees
Barrington, NH, US
1988