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Patient Solutions Support Manager Jobs in Florida

Manager, Pharmacovigilance

Orlando, FL · On-site

$111K - $139K/yr

The role directly interfaces with Quality Assurance, Patient Solutions, Operations, Compliance, and ... Support internal and external PV audits, including audits of business partners and service ...

Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border ... Responsible for making temporary solutions (workarounds) available to incident management and for ...

MicroTech is currently seeking a Problem Support Manager to support the Customs and Border ... Responsible for making temporary solutions (workarounds) available to incident management and for ...

Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border ... Responsible for making temporary solutions (workarounds) available to incident management and for ...

MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection ... MicroTech offers a wide range of professional services focused on providing cutting-edge solutions ...

Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border ... MicroTech offers a wide range of professional services focused on providing cutting-edge solutions ...

Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border ... MicroTech offers a wide range of professional services focused on providing cutting-edge solutions ...

Operations Support Manager

Orlando, FL · On-site

$74K - $96K/yr

We are searching for an experienced Operations Support Manager who will be an integral part of the ... A solutions-driven approach with a passion for continuous improvement and frontline empowerment.

Operations Support Manager

Orlando, FL · On-site

$74K - $96K/yr

We are searching for an experienced Operations Support Manager who will be an integral part of the ... A solutions-driven approach with a passion for continuous improvement and frontline empowerment.

Operations Support Manager

Orlando, FL · On-site

$74K - $96K/yr

We are searching for an experienced Operations Support Manager who will be an integral part of the ... A solutions-driven approach with a passion for continuous improvement and frontline empowerment.

... are solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for ... Jacksonville, Florida, United States of America The Operations Support Manager is responsible for ...

Customer Support Manager

Tampa, FL · On-site

$55K - $61K/yr

... solutions. We combine innovation, service excellence, and a people-first culture to create an ... The Customer Support Manager will oversee daily customer service operations, ensuring high-quality ...

Customer Support Manager

Tampa, FL · On-site

$55K - $61K/yr

... solutions. We combine innovation, service excellence, and a people-first culture to create an ... The Customer Support Manager will oversee daily customer service operations, ensuring high-quality ...

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Patient Solutions Support Manager information

What cities in Florida are hiring for Patient Solutions Support Manager jobs?

Cities in Florida with the most Patient Solutions Support Manager job openings:

Supervisor, Patient Solutions

Orlando, FL • On-site

RXinsider LTD.
Marketing • 11 - 50 employees

Other

Posted 6 days ago


Job description

Overview

The Supervisor is responsible for supervising and coordinating activities of workers providing Patient Solutions customer support services.

Responsibilities
  • Makes necessary changes in staffing based on day of week and other anticipated events.
  • Monitors productivity of customer service representatives and generates reports.
  • Monitors individual, team, and call center results to identify and act on both positiveand negative performance trends to ensure attainment of revenuegoals and performance targets.
  • Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies.
  • Answers questions and recommends corrective services to address customer complaints.
  • Provides communication and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or actions.
  • Determines work procedures, prepares work schedules and expedites workflow.
  • Studies and standardizes procedures to improve efficiency of direct reports.
  • Maintains collaboration among workers and resolves grievances.
  • Prepares composite reports from individual reports by direct reports.
  • Identify and report adverse events pursuant to program requirements.
  • Identify, document, and report safety information.
  • Performs other related duties as assigned by management.
  • include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
  • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
  • Computer skills: Microsoft Office Suite.
Pay Range

USD $63,439.52 - USD $79,299.20 /Hr.

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