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Patient Services Representative Jobs in Roy, UT (NOW HIRING)

Tanner Clinic

Patient Services Rep

Layton, UT · On-site

$16 - $20.25/hr

Patient Services Representative Tanner Clinic has an immediate opening for a full time Patient Services Representative Schedule: Monday - Friday, 8:00 am - 5:00 pm Location: Antelope A Essential Job ...

Tanner Clinic

Patient Services Rep

South Ogden, UT

$17 - $21.75/hr

Description Tanner Clinic has an immediate opening for a PRN Patient Services Representative. Schedule: PRN Location: All locations Essential Job Responsibilities: * Greet patients in a warm ...

Tanner Memorial Clinic

Patient Services Rep

South Ogden, UT · On-site

$17 - $21.75/hr

Tanner Clinic has an immediate opening for a PRN Patient Services Representative. Schedule: PRN Location: All locations Essential Job Responsibilities: * Greet patients in a warm, friendly, and ...

Tanner Memorial Clinic

Patient Services Rep

Layton, UT · On-site

$16 - $20.25/hr

Tanner Clinic has an immediate opening for a full time Patient Services Representative Schedule: Monday - Friday, 8:00 am - 5:00 pm Location: Antelope A Essential Job Responsibilities: * Greet ...

Tanner Clinic

Patient Services Rep

Layton, UT · On-site

$16 - $20.25/hr

Description Tanner Clinic has an immediate opening for a full time Patient Services Representative Schedule: Monday - Friday, 8:00 am - 5:00 pm Location: Antelope A Essential Job Responsibilities:

Tanner Clinic

Patient Services Rep

Layton, UT · On-site

$16 - $20.25/hr

Tanner Clinic has an immediate opening for a full time Patient Services Representative Schedule: Monday - Friday, 8:00 am - 5:00 pm Location: Antelope A Essential Job Responsibilities: * Greet ...

Tanner Clinic

Patient Services Rep

South Ogden, UT · On-site

$17 - $21.75/hr

Collect and process co-pays from the patient at the time of service * Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary * Answer ...

Tanner Clinic

Patient Services Rep

South Weber, UT · On-site

$16 - $20.50/hr

Collect and process co-pays from the patient at the time of service * Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary * Answer ...

ZOLL LifeVest

Patient Service Representative

Centerville, UT · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

Imh

Patient Service Representative

Layton, UT · On-site

$18.31 - $23.80/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and ... Proactively requests payments from patients on current and past medical services. Receives and ...

Imh

Patient Service Representative

Layton, UT · On-site

$18.31 - $23.80/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and ... Proactively requests payments from patients on current and past medical services. Receives and ...

Imh

Patient Service Representative

Layton, UT · On-site

$18.31 - $23.80/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and ... Proactively requests payments from patients on current and past medical services. Receives and ...

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Patient Services Representative information

See Roy, UT salary details

$12

$18

$25

How much do patient services representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient services representative in Roy, UT is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.38 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

More about Patient Services Representative jobs

What job categories do people searching Patient Services Representative jobs in Roy, UT look for?

The top searched job categories for Patient Services Representative jobs in Roy, UT are:

What cities near Roy, UT are hiring for Patient Services Representative jobs?

Cities near Roy, UT with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,175 per year, or $18.8 per hour.

Patient Services Rep

Tanner Clinic

Layton, UT • On-site

$16 - $20.25/hr

Other

Re-posted 5 days ago

Tanner Clinic rating

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Patient Services Representative

Tanner Clinic has an immediate opening for a full time Patient Services Representative

Schedule: Monday - Friday, 8:00 am - 5:00 pm

Location: Antelope A

Essential Job Responsibilities:
  • Greet patients in a warm, friendly, and prompt manner
  • Gather patient and insurance information efficiently and accurately
  • Collect and process co-pays from the patient at the time of service
  • Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary
  • Answer telephones, screen calls, take messages, and provide information to the appropriate source
  • Enter patient data into the EHR system
  • Direct and escort patients to physician offices
  • Provide information to patients about how to make an appointment
  • Assist patients with the use of wheelchairs and wheel them to the appropriate doctor's office if needed
  • Monitor the work area to ensure that it remains safe, secure, and well-maintained
  • Work urgent care hours if required
  • Other duties as assigned
Requirements

Education: High school diploma or equivalent preferred

Experience:

  • Exceptional interpersonal skills with the ability to establish immediate rapport with patients
  • One year of experience in customer service or reception in a health care environment preferred
  • Previous healthcare experience and/or familiarity with medical terminology helpful
  • Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred
Performance Requirements:

Knowledge:

  • Knowledge of basic computer skills
  • Knowledge of basic mathematics skills
  • Knowledge of individual responsibilities to accurately direct callers
  • Knowledge of medical terminology and organization services

Skills:

  • Skill in using multi-line phone system, including transferring calls
  • Skill is providing excellent customer service

Abilities:

  • Ability to get appropriate information to route calls to the appropriate person
  • Ability to calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls
  • Adequate hearing to answer phone and speak with patients
  • Ability to speak clearly and loudly enough to be heard by callers and patients

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in well-lighted office environment.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.

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