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Patient Services Representative Jobs in Rohnert Park, CA

DEFENSIVE INSURANCE SERVICES INC

Be Seen First

(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr (+ commission)

Defensive Insurance Services is a family-owned and client-focused insurance agency dedicated to ... We are seeking an Associate Customer Service Representative to join our team. If you have a passion ...

DEFENSIVE INSURANCE SERVICES INC

Be Seen First

(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr (+ commission)

Defensive Insurance Services is a family-owned and client-focused insurance agency dedicated to ... We are seeking an Associate Customer Service Representative to join our team. If you have a passion ...

Domino's Pizza

(8589) Novato: Customer Service Rep

Novato, CA · On-site

$18.75 - $25.50/hr

As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by ...

Domino's

(8589) Novato: Customer Service Rep

Novato, CA · On-site

$18.75 - $25.50/hr

As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by ...

Domino's

(8576) Petaluma: Customer Service Rep

Petaluma, CA · On-site

$18.50 - $25/hr

As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by ...

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Showing results 21-40

All JobsPatient Services Representative JobsPatient Services Representative Jobs in Rohnert Park, CA

Patient Services Representative information

See Rohnert Park, CA salary details

$14

$21

$29

How much do patient services representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient services representative in Rohnert Park, CA is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.70 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

More about Patient Services Representative jobs

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For Patient Services Representative jobs in Rohnert Park, CA, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Rohnert Park, CA look for?

The top searched job categories for Patient Services Representative jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Patient Services Representative jobs?

Cities near Rohnert Park, CA with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,497 per year, or $21.9 per hour.

Customer Service Representative

FASTSIGNS® of Windsor, CA - Sonoma County

Healdsburg, CA • On-site

$18.50 - $25/hr

Full-time

Re-posted 24 days ago

Job description

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)!
As a CSR, you will use your experience and skills to provide the best customer service! You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, and building relationships.
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, and the ability to develop lasting relationships.

RESPONSIBILITIES          

  • Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
  • Maintains an attractive retail environment (clean, organized, and functional)
  • Identifies and resolves customer satisfaction issues
  • Ability to lift 40 pounds
  • Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.

QUALIFICATIONS            

  • High school diploma or GED required
  • No experience needed
  • Experience resolving customer satisfaction issues 
  • Experience working under pressure with multiple tasks/projects 
  • Proficient computer and internet skills, including Microsoft Office suite 
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills preferred