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Patient Services Representative Jobs in Rohnert Park, CA

Balance Health

Patient Services Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Job Type Full-time Description Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area . Our mission is to provide comprehensive foot and ankle care to our patients utilizing

Balance Health

Patient Services Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Description Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area . Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative

ZOLL LifeVest

Patient Service Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The

ZOLL LifeVest

Patient Service Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The

TEKsystems

Patient Access Representative

Santa Rosa, CA · On-site

$25/hr

Location: Santa Rosa, CA Pay: $25.00/hour Schedule: Full-Time, Fully Onsite Schedule Details * Monday through Friday * Shift start time between 5:00 AM and 10:00 AM * Alternating weekends required

TEKsystems

Patient Access Representative

Santa Rosa, CA · On-site

$25/hr

Location: Santa Rosa, CA Pay: $25.00/hour Schedule: Full-Time, Fully Onsite Schedule Details * Monday through Friday * Shift start time between 5:00 AM and 10:00 AM * Alternating weekends required

CDK Global

Client Services Rep (B2B)

Petaluma, CA · On-site

$18.50 - $25/hr

Company Description ADP Dealer Services is now CDK Global. Stability meets Agility. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in

CDK Global

Client Services Rep (B2B)

Petaluma, CA · On-site

$18.50 - $25/hr

Company Description ADP Dealer Services is now CDK Global. Stability meets Agility. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in

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Patient Services Representative information

See Rohnert Park, CA salary details

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How much do patient services representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient services representative in Rohnert Park, CA is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.70 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

More about Patient Services Representative jobs

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For Patient Services Representative jobs in Rohnert Park, CA, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Rohnert Park, CA look for?

The top searched job categories for Patient Services Representative jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Patient Services Representative jobs?

Cities near Rohnert Park, CA with the most Patient Services Representative job openings:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,497 per year, or $21.9 per hour.

Patient Services Representative

Balance Health

Santa Rosa, CA • On-site

$19.25 - $24.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

Job description

Description:

Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area . Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff.
For more information about us please visit www.BayAreaFootCare.com

We are looking for a full-time Medical Receptionist specialist for our Santa Rosa medical office location. This team member is a vital part of BAFC as s/he is nearly always the first contact people have with our practice. The successful candidate will work well with our existing team of professionals to create an environment strong in customer service, organization and responsibility while creating and supporting a smooth operating office.


Primary responsibilities include:

Expertly answer multiple-line telephone with a consistently amazing attitude
- Ensure new patient appointments are scheduled promptly
- Schedule/book follow up patient appointments
- Take messages accurately and ensure follow through
- Provide superior customer service

-Route electronic faxes to the correct team member

Other duties may include:
Confirming insurance benefits and deductibles
Use of electronic medical records
Faxing, copying, stocking
Assist the doctors and office medical staff with various duties

Experience and Qualifications:
We are looking for a candidate who:
- works calmly under pressure
- is knowledgeable in switching between tasks and is detail oriented
- is well organized and punctual
- has incredible people and customer service skills
- genuinely enjoys helping others
- is a positive person, skilled in communication and listening
- is responsible and trustworthy

- must speak Spanish fluently

- has professional attire, behavior and language

Prior medical front office experience REQUIRED

Job Type: Full-time

Healthcare setting:

  • Clinic

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Experience:

  • EMR system: 1 year (Preferred)
  • Medical office : 1 year (Preferred)

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • EMR systems: 1 year (Preferred)
  • Vital signs: 1 year (Preferred)

License/Certification:

  • BLS Certification (Preferred)


Work Location: In person

Requirements: