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Patient Services Associate Jobs in Kansas (NOW HIRING)

Ascension

Patient Care Technician Stepdown

Wichita, KS · On-site

$15.75 - $21.50/hr

Support safe patient movement, transfers, and positioning * Observe and report changes in patients ... associate experience grounded in service, growth, care and connection. We empower our 97,000 ...

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Patient Services Associate information

See Kansas salary details

$11

$16

$22

How much do patient services associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient services associate in Kansas is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.41 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Kansas?

The most popular types of Patient Services jobs in Kansas are:

What cities in Kansas are hiring for Patient Services Associate jobs?

Cities in Kansas with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $35,163 per year, or $16.9 per hour.

PATIENT FLOW MANAGER, HOSPITAL

Compass Group

Manhattan, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 495 rated business services

Job description

Reports to:  Director of Operations

Schedule:  Full time; must be able to work a flexible schedule including some weekends and rotating holidays. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

TouchPoint Support Services is seeking an experienced and motivated Patient Flow Manager to oversee patient transportation and support service operations across Via Christi Manhattan and Via Christi Wamego. This leadership role is responsible for managing daily operations, leading a team of hourly associates, and ensuring exceptional service delivery that supports patient care and hospital efficiency. The successful candidate may also have opportunities to support additional regional accounts in Wichita, as needed.

Key Responsibilities: 

  • Lead and manage a team of approximately 10-12 hourly associates, including Patient Flow Coordinators, Transporters, and Constant Observers
  • Oversee daily patient transportation and patient flow operations for Via Christi Manhattan and Via Christi Wamego hospitals
  • Ensure patient transport services are delivered safely, efficiently, and with a strong focus on patient satisfaction and customer service
  • Monitor and direct dispatcher activities, establishing effective workflows and transportation priorities
  • Coordinate patient transportation services with nursing units and other hospital departments to support efficient patient care operations
  • Develop, train, coach, and evaluate team members while fostering a culture of accountability, engagement, and service excellence
  • Maintain compliance with all applicable regulations and standards, including Federal, State, Joint Commission, OSHA, and CDC requirements
  • Assist in managing departmental budgets, controlling expenses, and achieving financial and operational performance goals
  • Analyze operational data and key performance metrics to identify trends and implement process improvements
  • Participate in weekend, holiday, and on-call coverage as business needs require.Perform other duties as assigned

Qualifications:

  • Minimum 1 year of leadership, supervisory, or management experience, preferably in a hospital, healthcare, hospitality, or related service environment
  • Strong background in patient care, customer service, guest services, or healthcare support operations
  • Proven ability to lead teams, coach associates, and drive operational performance
  • Ability to analyze data, identify trends, and make recommendations that improve service delivery and efficiency
  • Strong organizational, communication, and problem-solving skills.Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
  • Experience with patient transport, healthcare support services, or hospital operations is preferred

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1546734

TouchPoint

PASCHA A BELNAVIS

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