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Patient Services Assistant Jobs in Spring Valley, NY

UnitedHealth Group

Patient Services Representative

Nyack, NY · On-site

$18 - $23/hr

Supports on-site training initiative for new Patient Services employees * Assist co-workers whenever possible, to achieve office goals and patient satisfaction * Works independently, takes initiative ...

RadNet

Patient Services Team Lead

West Caldwell, NJ · On-site

$22 - $28/hr

When you join RadNet as a Patient Services Team Lead , you will be joining a dedicated team of ... Participate in meetings. * Assist in the implementation and administering of procedures and best ...

RadNet

Patient Services Team Lead

West Caldwell, NJ · On-site

$22 - $28/hr

When you join RadNet as a Patient Services Team Lead , you will be joining a dedicated team of ... Participate in meetings. * Assist in the implementation and administering of procedures and best ...

RadNet

Patient Services Team Lead

Caldwell, NJ · On-site

$22/hr

When you join RadNet as a Patient Services Team Lead , you will be joining a dedicated team of ... Participate in meetings. * Assist in the implementation and administering of procedures and best ...

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Patient Services Assistant information

See Spring Valley, NY salary details

$11

$19

$27

How much do patient services assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient services assistant in Spring Valley, NY is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.64 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What cities near Spring Valley, NY are hiring for Patient Services Assistant jobs?

Cities near Spring Valley, NY with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you

Patient Services Assistant

Veterans Health Administration

Bronx, NY

$53K - $69K/yr

Part-time

Re-posted 12 days ago

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,006 frontline employees who took The Breakroom Quiz

67th of 898 rated healthcare providers

Job description

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/27/2026. GS-06 Requirements: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience performing administrative tasks related to Veterans' health care enrollment and eligibility, such as verifying personal and military information and updating records; Ability to accurately enter and review data in computer systems and complete required forms or reports; Skill in using basic computer programs (such as Microsoft Word, Excel, and Outlook) for everyday office tasks; Experience providing customer service, helping Veterans and families understand their benefits and guiding them through application and enrollment steps, Ability to work with others as part of a team, communicate clearly, and participate in outreach or events as needed; Willingness to perform a variety of tasks in a busy environment, including scanning documents and handling confidential information; Experience with scheduling appointments. You will be rated on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Incumbent functions in a high stress area where there is constant demand for accuracy and services. Workload is varied and may require extended periods of standing, reaching, bending, stretching, walking and carrying light loads of supplies and light items such as paper, books or small equipment parts. Eye strain is not uncommon since a great deal of time is spent inputting data into a computer. Extensive use of the computer/keyboard as well as telephone are involved. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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