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Patient Service Representative Jobs in Nevada (NOW HIRING)

IntouchCX

Customer Service Representative

Las Vegas, NV · On-site

$15 - $17/hr

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that's through inbound calls, emails, and/or chats. We ...

Urgent

IntouchCX

Customer Service Representative

Las Vegas, NV · On-site

$15 - $17/hr

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that's through inbound calls, emails, and/or chats. We ...

Urgent

IntouchCX

Customer Service Representative

Las Vegas, NV · On-site

$15 - $17/hr

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that's through inbound calls, emails, and/or chats. We ...

Urgent

dbi

Customer Service Representative

Henderson, NV · On-site

$15 - $20.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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Patient Service Representative information

See Nevada salary details

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How much do patient service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient service representative in Nevada is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $21.78 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Nevada?

For Patient Service Representative jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Nevada look for?

The top searched job categories for Patient Service Representative jobs in Nevada are:

What cities in Nevada are hiring for Patient Service Representative jobs?

Cities in Nevada with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,825 per year, or $20.1 per hour.

Client Service Representative

AHP - NEVADA LLC

Las Vegas, NV

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Description

Join the Team Reopening GoodNeighbor Flamingo Road Animal Hospital


GoodNeighbor Flamingo Road Animal Hospital is excited to reopen our newly renovated veterinary hospital in Las Vegas, with a planned opening in mid-October. This is a unique opportunity to be part of a fresh start, helping build a welcoming culture and exceptional client experience from day one.


We are seeking a compassionate, professional, and service-driven Client Service Representative (CSR) to join our team. As the first point of contact for our clients and patients, you will play a vital role in creating positive experiences, supporting our medical team, and helping establish the standard of care and hospitality that will define GoodNeighbor Flamingo Road Animal Hospital.


Why This Opportunity Is Special

The reopening of GoodNeighbor Flamingo Road Animal Hospital presents a rare opportunity to help shape the culture, client experience, and daily operations of a newly renovated hospital. As a founding team member, your contributions will have a lasting impact on our patients, clients, and community.


What We Offer

  • Competitive compensation based on experience, $15-18/hour
  • Medical, dental, and vision insurance
  • 401(k) with company matching
  • Paid time off and holidays
  • Employee pet care discounts
  • Career growth opportunities within a growing veterinary organization
  • A collaborative, supportive, and team-focused work environment

What You'll Do


Client Experience

  • Deliver exceptional customer service and create welcoming experiences for every client and patient
  • Build lasting relationships with pet owners through empathy, professionalism, and effective communication
  • Assist clients with appointment scheduling, check-in, check-out, and follow-up communications
  • Address client questions and concerns with professionalism and compassion

Front Desk Operations

  • Connect patients with doctors and veterinary team members efficiently
  • Maintain accurate client and patient records
  • Process payments and financial transactions accurately
  • Manage phone calls, emails, and appointment requests
  • Support daily hospital operations and administrative tasks

Team Collaboration

  • Work closely with veterinarians and support staff to ensure a seamless client experience
  • Help establish and uphold hospital standards, policies, and procedures
  • Contribute to a positive, supportive, and collaborative team culture
  • Adapt to the evolving needs of a growing hospital environment

What We're Looking For

  • 1-2 years' client service representative experience required, preferably within the animal health industry but not required
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and remain calm in a fast-paced and emotionally charged environment
  • Comfortable using computers, phone systems, and practice management software
  • Positive attitude, strong work ethic, and commitment to teamwork
  • Passion for supporting pets, clients, and fellow team members

Be Part of Something New


If you're excited about helping launch a newly renovated veterinary hospital and creating exceptional experiences for pets and their families, we'd love to hear from you.


Apply today and help us welcome the Las Vegas community back to GoodNeighbor Flamingo Road Animal Hospital when we open our doors in mid-October.

Apply