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Patient Service Representative Jobs in Nevada (NOW HIRING)

Balance Health

Patient Services Representative

Henderson, NV · On-site

$17.25 - $22/hr

Las Vegas Foot & Ankle is looking for a Patient Services Representative to answer a high volume of ... Excellent customer service and communication skills over the telephone * Ability to communicate ...

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Patient Service Representative information

See Nevada salary details

$13

$20

$27

How much do patient service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient service representative in Nevada is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are the most commonly searched types of Patient Service Representative jobs in Nevada? The most popular types of Patient Service Representative jobs in Nevada are:
What are popular job titles related to Patient Service Representative jobs in Nevada? For Patient Service Representative jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Nevada look for? The top searched job categories for Patient Service Representative jobs in Nevada are:
What cities in Nevada are hiring for Patient Service Representative jobs? Cities in Nevada with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,825 per year, or $20.1 per hour.

We're Hiring: Patient Service Representative (PSR)

Primecare Benefits Inc.

North Las Vegas, NV • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We're Hiring: Patient Service Representative (PSR)
Location: Las Vegas, NV | Dental Office in Medical Center
Be the First Impression
Our Patient Service Representatives are the face of our office-the first and last interaction our patients have each visit.
We're looking for someone who is friendly, organized, and thrives in a fast-paced environment to join our team at a dental office located within a multi-specialty medical center offering medical, dental, vision and pharmacy care-all under one roof.
What You'll Do
  • Greet and check in patients with a warm, professional demeanor
  • Schedule appointments and manage provider calendars efficiently
  • Verify insurance and collect patient payments
  • Answer phones and assist patients with questions
  • Coordinate patient flow to support an on-time schedule
  • Maintain accurate patient records and documentation
  • Collaborate with clinical and administrative teams
  • Deliver an exceptional, patient-focused experience from start to finish
What We're Looking For
  • Previous dental or medical front office experience preferred
  • Strong customer service and communication skills
  • Comfortable working with insurance verification and patient payments
  • Highly organized with strong attention to detail
  • Ability to multitask in a fast-paced, high-volume environment
  • Positive, team-oriented attitude
What We Offer
  • Competitive compensation
  • Comprehensive benefits (medical, dental, vision)
  • Paid time off & holidays
  • A consistent schedule
  • Growth opportunities within a multi-location organization
  • A supportive, team-driven culture
⚡ Why This Role Is Different
You're not just answering phones-you're helping create a seamless, positive patient experience in a collaborative healthcare setting.
Working within a larger medical center gives you exposure to a more connected, team-based approach to care while still being part of a close-knit dental team.
The Bottom Line
If you enjoy working with people, staying organized, and being part of a high-performing team-we'd love to meet you.
Apply today and be the reason our patients feel welcomed every visit.

Apply