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Patient Service Manager Jobs in Rochester, MI (NOW HIRING)

Patient Service Assistant - Level 2

Livonia, MI ยท On-site

$15 - $20.75/hr

Patient Service Assistant - Level 2 Full-time Huron Gastro, P.C. is an adult medical ... and management of disorders that affect the esophagus, stomach, small intestine, large intestine ...

Patient Service/Front Desk Coordinator

Bloomfield, MI ยท On-site

$15.50 - $20.50/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling ...

Patient Service Representative - OBGYN

Milford, MI ยท On-site

$15.50 - $19.50/hr

... patient-centered care and elevate your medical career in our thriving physician office. Join our ... Prefer healthcare management/administration certification. Experience : Two years of customer ...

Showing results 41-60

Patient Service Manager information

See Rochester, MI salary details

$27.6K

$60.8K

$103.1K

How much do patient service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for patient service manager in Rochester, MI is $60,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $72,700.00 per year, depending on experience, location, and employer.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and strong leadership and communication skills. Many employers prefer candidates with a background in healthcare administration or related certifications, such as a Certified Medical Manager (CMM), and familiarity with healthcare management software. The role may also require a bachelor's degree in healthcare administration, management, or a related field.

What cities near Rochester, MI are hiring for Patient Service Manager jobs?

Cities near Rochester, MI with the most Patient Service Manager job openings:

Infographic showing various Patient Service Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,828 per year, or $29.2 per hour.

Patient Service Assistant - Level 2

Huron Gastroenterology Associates PC

Livonia, MI โ€ข On-site

Full-time

Posted 17 days ago


Key responsibilities

  • Greet patients and provide check-in and check-out services.

  • Enter insurance information, collect copays, review demographics, and schedule appointments and tests.

  • Assist with patient intake, obtain vitals, seat patients, and support providers during exams.


Job description

Description:

Patient Service Assistant - Level 2

Full-time

Huron Gastro, P.C. is an adult medical gastroenterology practice specializing in the diagnosis, treatment, and management of disorders that affect the esophagus, stomach, small intestine, large intestine (colon), rectum, liver, gallbladder, bile ducts, and pancreas. Our practice includes 24 physicians who are board-certified in gastroenterology by the American Board of Internal Medicine, 7 Advanced Practice Providers, and an outstanding staff of clinical and administrative personnel.


Huron Gastro has been a leader in the field for over 5 decades, with expertise in every leading-edge technology that is currently available for the practice of gastrointestinal medicine.


Huron Gastro is committed to high quality, efficient, compassionate, cost-conscious care. We value our culture which holds high the values of dignity and respect, and we focus much time and effort on continuing education for our health care professionals.

If you are looking to work in a leading-edge health care organization, are team oriented and have a professional demeanor, Huron Gastro may be the ideal place for you!


The Patient Services Assistant - Level 2 functions as a team member in the Scheduling Department. The position is responsible for providing a service-oriented approach to greeting patients in a courteous and professional manner. The Patient Service Assistant will provide both check in and check out services to patients. Clerical duties include entering insurance, collecting copays and pre-collects, review of demographics as well as scheduling appointments and tests. This position also will handle patient intakes, obtain vitals, seat patients and assist providers with exams. The team members effectively interact with patients, providers, other health care professionals, as well as visitors, and maintain the standards of professionalism, service excellence, and the mission and goals of Huron Gastro.

Requirements:


Educational Requirements

  • High School diploma or equivalent

Experience Requirements

  • 1-2 years of experience in a medical office setting
  • Experience in navigating through EHR/EPM system helpful
  • Medical Assistant or Certified Nursing Assistant experience helpful

REQUIRED SKILLS [Learned proficiencies] & ABILITIES [Innate proficiencies]

  • Strong computer skills
  • Expeditious, accurate data entry
  • Good organizational skills
  • Able to facilitate assigned tasks and meeting deadlines
  • Strong problem solving and reasoning skills
  • Ability to communicate well in verbal and written format
  • Strong interpersonal skills
  • Strong verbal and written communication skills
  • Ability to work well under pressure or condensed time frames
  • Ability to multi-task

ESSENTIAL JOB FUNCTIONS

  • Register patients upon arrival for office and procedure visit
  • Accurately update demographic and/or insurance as necessary
  • Scan patient licenses and insurance cards as appropriate
  • Ensure all financial, HIPAA, and other applicable forms are completed and signed
  • Provide patients all applicable forms to present to the clinical staff once called back for visit
  • Check patients out after appointment and schedule any follow up appointments
  • Schedule follow up visits or tests as needed
  • Print and mail prep instructions and recalls as necessary
  • Collect co-pays
  • Seat patient in exam room
  • Obtain health history information and vitals
  • Assist physician with patient exam when necessary
  • Maintain regular, punctual attendance in office