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Patient Service Manager Jobs in Rib Lake, WI (NOW HIRING)

... services and achieve department goals and objectives established. Applies advanced understanding of Patient Access Management department workflow and end user needs based on health care related ...

Patient Access Representative

Wausau, WI · On-site

$18.50 - $23.50/hr

... services, checks patients/residents in/out, and offers enrollment to additional resources ... May coordinate provider schedule, resolve work queue issues and manage recall and waitlists.

Patient Access Representative

Wausau, WI · On-site

$18.50 - $23.50/hr

... services, checks patients/residents in/out, and offers enrollment to additional resources ... May coordinate provider schedule, resolve work queue issues and manage recall and waitlists.

Patient Access Representative

Wausau, WI · On-site

$18.50 - $23.50/hr

... services, checks patients/residents in/out, and offers enrollment to additional resources ... May coordinate provider schedule, resolve work queue issues and manage recall and waitlists.

Patient Access Representative

Wausau, WI · On-site

$18.50 - $23.50/hr

... services, checks patients/residents in/out, and offers enrollment to additional resources ... May coordinate provider schedule, resolve work queue issues and manage recall and waitlists.

Medical Receptionist

Wausau, WI · On-site

$17.75 - $21.50/hr

The ideal candidate will excel in customer service, warmly welcoming patients and guests, managing ... Completes the patient check-in process; obtains and accurately loads demographic and insurance ...

Showing results 21-40

Patient Service Manager information

See Rib Lake, WI salary details

$32K

$70.4K

$119.3K

How much do patient service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for patient service manager in Rib Lake, WI is $70,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $84,200.00 per year, depending on experience, location, and employer.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and a relevant educational background such as a bachelor's degree in healthcare administration or a related field. Strong communication, organizational skills, and familiarity with healthcare management software are also important; some roles may require certification in healthcare management or related areas.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.
What cities near Rib Lake, WI are hiring for Patient Service Manager jobs? Cities near Rib Lake, WI with the most Patient Service Manager job openings:
Infographic showing various Patient Service Manager job openings in Rib Lake, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $70,418 per year, or $33.9 per hour.

DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER

Aspirus Health

Wausau, WI • On-site

Other

Medical, Retirement, PTO

Re-posted yesterday


Aspirus Health rating

6.5

Company rating: 6.5 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

603rd of 887 rated healthcare providers


Job description

Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Health in WAUSAU, WI is seeking a DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER to join our NURSING CONTACT CENTER team!
Under the direction of the Vice President - System Patient Service Center, the Director of Access & Referrals and Nurse Contact Center provides leadership, coordination, and operational oversight for Scheduling & Referrals and the Nurse Contact Center. This position leads the integration and unification of the call centers across WI/MI/MN under ambulatory Leaderhship and supports Aspirus' strategic plans including overall patient service center growth and development.
The Director is responsible for ensuring operational excellence through standardized workflows, efficient staffing, and achievement of enterprise KPIs for access, quality, and patient experience. The Director partners closely with the Shared Support teams (Quality Assurance, Workforce Management, and Training & Development) to ensure data-driven performance management and continuous improvement.
Experience/Qualifications
  • Bachelor's degree in health-related field or business administration required.
  • Master's degree in health or business preferred.
  • Ten years' experience in health administration, including at least five years in direct ambulatory clinic administration/operations, is strongly preferred. Previous experience in health system scheduling practice.
  • Strong operational leadership, team development, and project management skills.
  • Excellent interpersonal, communication, and change management abilities.
  • Proficient in Epic EMR, contact center telephony platforms, Microsoft Office Suite
  • Familiarity with patience access, scheduling, referrals, triage, and revenue cycle dependencies.
  • Ability to lead through influence across functions and regions.
  • Annual competencies as required by Aspirus and/or various regulatory agencies based on entity and/or job position.
Employee Benefits
  • Full benefits packages available for part- and full-time status.
  • PTO accrual from day one!
  • Generous retirement plan with match available.
  • Wellness program for employees and their families.

Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
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