Patient Service Manager Jobs in Dothan, AL (NOW HIRING)

Salary: $140,000

Status: Full Time, Monday - Friday

Benefit package includes:

• Health/dental/vision/life insurance
• 401(k) with company match 
• Paid time off (PTO)
• 9 paid holidays
• Opportunities for job advancement

Are you a compassionate Clinical Psychologist looking to transform lives? Join our dedicated team at the Graceville Correctional Facility in Graceville, FL and provide expert mental health care to those who need it most.

Position Summary:

Reports administratively to the health services administrator and receives clinical oversight from the psychiatrist. Supervises the mental health professionals. Responsible for planning and implementing all professional psychological service programs of a non-medical nature in the facility. The psychologist coordinates and directs the activities of personnel engaged in providing psychological services to inmates in compliance with American Correctional Association (ACA) standards, MTC Medical, Florida Department of Corrections (FDOC) and Florida Department of Management Services (DMS) directives.

Essential Functions:

• Support and assist health services team, at all levels, in delivery of quality patient services and development of facility goals and policies related to quality assurance and mental health services. Is familiar with all aspects of facility operations to assist in other areas as needed.
• Possess extensive knowledge of the provision of correctional health services, with a focus on mental health, MTC and jurisdictional policies and procedures, and ACA standards.
• Practice and promote patient advocacy; assist with the maintenance of ethical practice.
• Develop, promote, and implement quality assurance indicators, based on analysis of incident reports/grievances, requirements of contract, jurisdictional policies and procedures, and clinical practice guidelines.
• Participate in and promote quality improvement activities, to include active participation in the quality improvement committee.
•  Monitor delivery of mental health care, audit patient records, review and complete monthly statistical reports, analyze, distribute, and discuss findings with quality improvement committee.
•  Closely monitor all potential catastrophic events and perform utilization review and tracking.
•  Submit and implement recommendations for improvements in services and optimal utilization of staff. 
• Develop and monitor effectiveness of corrective action plans when services fall below the required threshold of compliance.
•  Recommend methods of improving efficiency and cost effectiveness of health-related services.
• Knowledge of problem-solving techniques and modern statistical methods required.
• Demonstrates a high level of productivity and dependability.
•  Communicate effectively, orally and in writing, on clinical and other issues to administration, staff, inmates, and outside agencies and providers, particularly in situations requiring tact, diplomacy, fairness, firmness and good judgment.

Education and Experience Requirements:

Must have an advanced degree in psychology. Must have appropriate certification or licensing from the state of Florida and five years clinical experience, two of which must be in a comparable position. Must possess current CPR certification. A valid driver's license in the state of Florida with an acceptable driving record required, unless waived by management.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.