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Patient Service Manager Jobs in Indiana (NOW HIRING)

Patient Service Representative

IN · On-site

$16.75 - $21.25/hr

Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and ...

PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the ... Proven ability to independently apply best practices in time management * Proven ability to ...

PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the ... Proven ability to independently apply best practices in time management * Proven ability to ...

$18.31 - $23.80/hr

Cash management Minimum Qualifications * Six months of customer service experience involving ... patient satisfaction. * Ability to protect privacy, confidentiality, and Protected Health ...

$16 - $20.25/hr

This role collaborates with providers, management and clinical staff to coordinate patient ... Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ...

Patient Service Representative

Dyer, IN · On-site

$17.25 - $22/hr

This role collaborates with providers, management and clinical staff to coordinate patient ... Joyful Service; and Christian Stewardship extend to our employees and patients. With 11 hospital ...

Patient Service Rep I

Carmel, IN · On-site

$16 - $21/hr

Work collaboratively with clinical colleagues, management, and other staff to ensure efficient ... Medical Receptionist/Patient Service Representative experience preferred, but not required ...

Patient Service Rep (51479)

Valparaiso, IN · On-site

$15 - $19/hr

As a Patient Service Representative, you will be checking patients in and out of their appointments ... Strong organizational and time management skills * Ability to remain flexible and adaptable ...

Patient Service Rep I

Carmel, IN · On-site

$16.50 - $21/hr

Work collaboratively with clinical colleagues, management, and other staff to ensure efficient ... Medical Receptionist/Patient Service Representative experience preferred, but not required ...

Patient Service Rep (51566)

Mishawaka, IN · On-site

$16.50 - $21/hr

As a Patient Service Representative, you will be checking patients in and out of their appointments ... Strong organizational and time management skills * Ability to remain flexible and adaptable ...

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Patient Service Manager information

See Indiana salary details

$28.5K

$62.9K

$106.6K

How much do patient service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for patient service manager in Indiana is $62,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $75,200.00 per year, depending on experience, location, and employer.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Medical Officers and Chief Operating Officers, who oversee strategic and operational functions and typically require extensive experience and advanced degrees.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills. It provides experience in patient interaction, medical records, and office management, which can be valuable for advancing in healthcare careers. However, it may require certification or training and typically involves standard office hours and clerical tasks.

How does a Patient Service Manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What degree do you need to be a health service manager?

A Patient Service Manager typically needs a bachelor's degree in healthcare administration, health services, or a related field. Some positions may require or prefer a master's degree such as a Master of Healthcare Administration (MHA) or Master of Business Administration (MBA) with a focus on healthcare. Relevant experience and strong organizational and communication skills are also important for this role.

What does a Patient Service Manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What does a patient manager do?

A patient service manager oversees patient care coordination, manages front-office staff, and ensures efficient patient flow within a healthcare facility. They handle scheduling, patient inquiries, and compliance with healthcare regulations, often using electronic health record (EHR) systems. Strong communication, organizational skills, and knowledge of healthcare policies are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Service Manager, and why are they important?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.
What are the most commonly searched types of Patient Service jobs in Indiana? The most popular types of Patient Service jobs in Indiana are:
What cities in Indiana are hiring for Patient Service Manager jobs? Cities in Indiana with the most Patient Service Manager job openings:
Infographic showing various Patient Service Manager job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,884 per year, or $30.2 per hour.
Patient Service Representative

Patient Service Representative

Jane Pauley Community Health Center, Inc.

Indianapolis, IN • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Jane Pauley Community Health Center rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.
At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.
Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.
We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health.
Job Summary
As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites.
Job Responsibilities (include but are not limited to):
  • Greet and assist patients and families in a professional and friendly manner
  • Schedule patient appointments and manage inbound calls (answered by third ring)
  • Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR)
  • Determine patient eligibility for financial assistance programs and obtain required documentation
  • Collect patient co-payments and follow JPCHC's money handling procedures
  • Assist with medical record requests, correspondence, and message response within one business day
  • Maintain cleanliness and organization of the patient waiting area
  • Provide coverage across JPCHC locations during staffing shortages
  • Participate in departmental and organizational meetings
  • Perform other duties as assigned

Required Skills and Qualifications:
  • High School Diploma or equivalent (GED) preferred
  • Knowledge of medical office practices required
  • Strong written and verbal communication skills
  • At least two (2) years of experience in an ambulatory healthcare setting preferred
  • Excellent customer service and interpersonal skills
  • Ability to adapt quickly and travel between practice sites as needed
  • Basic computer literacy and accuracy in data entry

Why You'll Love Working Here
  • Purpose-driven work that directly impacts access to care across our communities
  • Robust benefits package (medical, dental, vision) designed to support you and your family
  • Generous PTO because we believe caring for others starts with caring for yourself
  • 401(k) with employer contribution to help you plan for what's ahead
  • Life and disability coverage for peace of mind

Here, you are not just filling a role-you are helping shape healthier communities and advancing equitable care every day!

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