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Patient Service Associate Jobs in Stromsburg, NE

US Navy

Dental Hygienist

Hampton, NE

$116K/yr

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

US Navy

Dental Hygienist

Columbus, NE

$116K/yr

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

US Navy

Dental Hygienist

Henderson, NE

$116K/yr

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

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Patient Service Associate information

See Stromsburg, NE salary details

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How much do patient service associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient service associate in Stromsburg, NE is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.92 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Stromsburg, NE are hiring for Patient Service Associate jobs?

Cities near Stromsburg, NE with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Stromsburg, NE as of June 2026, with employment types broken down into 6% As Needed, 69% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $41,798 per year, or $20.1 per hour.

Behavioral Health Patient Services Caseworker

Columbus, NE • On-site

East Central District Health Department/Good Neighbor Community Health Center
Health Care and Social Assistance • 51 - 200 employees
Learn more about East Central District Health Department/Good Neighbor Community Health Centerexternal

$20 - $26.50/hr

Full-time

Re-posted 8 days ago

Job description

POSITION SUMMARY:
As a member of the integrated healthcare team, this role serves as a critical link between clinical services and community-based social support resources. The position is responsible for identifying patient needs across medical, behavioral health, dental, and financial or eligibility-related areas.
The role includes screening patients for psychosocial needs and social determinants of health (SDoH), assessing results, and connecting individuals to appropriate resources. This individual develops and maintains referral networks, navigates community services, and coordinates care to ensure patients successfully access and follow through with recommended support.
ESSENTIAL JOB FUNCTIONS:
  • Complete screening tools and comprehensive assessments, including:
    • Psychosocial assessments
    • Social Determinants of Health screenings
  • Collaborate with departments and staff to gather required patient documents and information
  • Help patients obtain documents needed for:
    • Financial support
    • Continuity of care
    • HIPAA-compliant releases of information
  • Work with patients to identify programs and services within the organization and community
  • Make timely referrals to appropriate services to improve patient quality of life
  • Assist patients with completing intake paperwork and ensure documentation is added to the chart
  • Maintain patient privacy and confidentiality at all times
  • For behavioral health patients:
    • Assist with transportation needs
    • Help reduce no-show rates through reminders and confirmations
    • Conduct comprehensive initial screenings for new behavioral health patients
    • Ensure urgent needs are addressed quickly
  • Use the current EHR system to:
    • Document patient information accurately
    • Track referrals and follow-up
    • Ensure action is taken within appropriate time frames
  • Perform other duties as assigned
EDUCATION:
  • Bachelor’s degree required in:
    • Human Services
    • Social Work
    • Psychology
    • Related field
  • Associate’s degree in a related field may be considered with comparable experience
REQUIRED SKILLS:
  • Knowledge of or ability to learn:
    • Electronic Health Records (EHR)
    • Patient engagement applications
  • Proficiency in Microsoft Office Suite or similar software
  • Strong critical thinking skills
  • Ability to analyze complex information
  • Strong verbal and written communication skills
  • Ability to work effectively with individuals from diverse:
    • Socioeconomic backgrounds
    • Cultural backgrounds
    • Intellectual backgrounds
  • Ability to work both independently and as part of a team
PREFERRED SKILLS:
  • Previous experience in:
    • Social services
    • Behavioral health
  • 2–3 years of related experience preferred
  • Bilingual in Spanish preferred
SUPERVISION:
  • This position does not have any direct reports.
PHYSICAL REQUIREMENTS:
  • May require prolonged sitting
  • Some bending, lifting, stooping, and stretching
  • Normal hearing and vision required
  • Eye-hand coordination and manual dexterity needed for office equipment
  • May lift up to 35 pounds


LIMITATIONS AND DISCLAIMER:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related requirements and to perform other job-related duties requested by East Central District Health Department/Good Neighbor Community Health Center in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
FTCA liability protection for medical malpractice is afforded to covered individuals by virtue of their working relationship with GNCHC, a FTCA covered entity when they are performing covered activities.
I have read and understand the duties and responsibilities for which I am responsible. The duties, responsibilities and minimum requirements have been reviewed with me and I have received a copy.
 

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