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Patient Relations Assistant Jobs in Wareham, MA (NOW HIRING)

Brown University Health

MG Medical Assistant

Taunton, MA · On-site

$18.25 - $23.25/hr

The Medical Assistant performs duties in accordance with established policies, procedures, and ... The role promotes patient- and family-centered care consistent with Brown University Health ...

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All JobsPatient Relations JobsPatient Relations Assistant JobsPatient Relations Assistant Jobs in Wareham, MA

Patient Relations Assistant information

See Wareham, MA salary details

$21.1K

$50K

$110.5K

How much do patient relations assistant jobs pay per year?

As of Sep 1, 2026, the average yearly pay for patient relations assistant in Wareham, MA is $49,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $52,100.00 per year, depending on experience, location, and employer.

What does a patient relations assistant do?

A Patient Relations Assistant serves as a liaison between patients, their families, and healthcare staff to ensure effective communication and address any concerns or issues during a patient's stay. They help resolve complaints, provide information about hospital services, and assist with navigating hospital procedures. Their role is essential in ensuring a positive patient experience and improving overall satisfaction within a healthcare facility.

What are the key skills and qualifications needed to thrive as a patient relations assistant?

To thrive as a Patient Relations Assistant, you need strong interpersonal skills, knowledge of healthcare protocols, and at least a high school diploma or equivalent, with some employers preferring additional training in healthcare administration. Familiarity with hospital information systems, patient management software, and basic office applications is typically required. Exceptional communication, conflict resolution, and empathy are crucial soft skills for building trust and effectively addressing patient concerns. These skills ensure positive patient experiences, efficient issue resolution, and smooth coordination between patients and healthcare staff.

How does a patient relations assistant typically handle conflicts or complaints from patients and their families?

Patient Relations Assistants play a crucial role in addressing and resolving patient concerns or complaints. They listen empathetically to patients and families, gather relevant information, and work closely with clinical staff to resolve issues promptly and professionally. This often involves mediating conversations, providing clear explanations about hospital policies, and following up to ensure satisfaction. Handling these situations with patience and diplomacy is key, as it helps maintain a positive environment and improves overall patient experience.

What is the difference between Patient Relations Assistant vs Medical Office Coordinator?

AspectPatient Relations AssistantMedical Office Coordinator
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Primary ResponsibilitiesPatient communication, appointment scheduling, patient satisfactionOffice management, scheduling, billing, administrative tasks

The Patient Relations Assistant focuses on patient communication and satisfaction, while the Medical Office Coordinator handles broader administrative duties. Both roles are essential in healthcare settings, often working together to ensure smooth patient experiences and efficient office operations.

What are the most commonly searched types of Patient Relations jobs in Wareham, MA?

The most popular types of Patient Relations jobs in Wareham, MA are:

What cities near Wareham, MA are hiring for Patient Relations Assistant jobs?

Cities near Wareham, MA with the most Patient Relations Assistant job openings:

Patient Relations Assistant jobs near you
Infographic showing various Patient Relations Assistant job openings in Wareham, MA as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,975 per year, or $24 per hour.

Physical Therapist Assistant

Select Physical Therapy

East Wareham, MA • On-site

$30 - $35/hr

Other

Retirement

Re-posted 21 days ago

Select Physical Therapy rating

6.1

Company rating: 6.1 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

730th of 896 rated healthcare providers

Job description

Overview

Position: Physical Therapist Assistant

Location: East Wareham, MA

Schedule:  Monday through Friday

PRN and part-time are also available

Compensation: hourly rate from $30/hr to $35/hr based on experience

Our Select Physical Therapy outpatient orthopedic center is seeking a licensed physical therapist assistant (PTA) to provide exceptional patient care to patients of all ages and abilities. Our highly trained and respected clinical team provides treatment services that maximize functionality and promote the best optimal outcomes for our patients. We take pride in creating an exceptional patient experience, helping all of our patients get back to athletics, work, life, and the things they love. 

Just off the bridges to Cape Cod.  We have strong orthopedic relationships with the local MDs.  Diverse patient group with experienced Center Manager.  Excellent mentorship available!

Why Join Us:

  • Comprehensive benefits package and company matching 401(k) plans
  • Industrywide unmatched continuing education (CEU) program with unlimited access to CEU courses, national certifications and more
  • Indefinite student debt benefit program
  • Competitive compensation with annual performance reviews
Responsibilities
  • Responsible for patient care under the direction and supervision of a licensed physical therapist as mandated by State Practice Act.
  • Implement, with minimal supervision, high quality physical therapy services for patients, caregivers and facilities in accordance with the principals and practices of physical therapy and with Select Medical policies and procedures
  • Maintain positive level of interaction with centers and patients, and enhance and expand client relations with centers and their staff.
Qualifications
  • College graduate of an accredited Physical Therapist Assistant program
  • Passed a national examination for PTAs certified by the CAPTE
  • Valid State Physical Therapist Assistant (PTA) License (or license in process)
  • CPR Certification

What Select Physical Therapy employees say

Pay

Benefits

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Workplace

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About Select Physical Therapy

Sourced by ZipRecruiter

Select Physical Therapy is a leading physical therapy service provider in the United States, based in King of Prussia, Pennsylvania. The organization operates within the healthcare industry, specializing in physical therapy, athletic training services, sports medicine, and work health services. As an integral part of the broader health care community, Select Physical Therapy places a strong emphasis on helping patients overcome injuries, manage chronic conditions, recover after surgeries, and maintain an overall healthy lifestyle. Ever since its establishment, the company has been delivering effective and individualized in-person and tele-rehab services to meet each patient's unique needs.

Industry

Health care and social assistance

Company size

1 - 10 Employees

Headquarters location

King of Prussia, PA, US

Year founded

1996

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