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Patient Manager Jobs in Washington (NOW HIRING)

Heartland Hospice

Patient Care Manager

Fairfax, VA · On-site

$102K - $127K/yr

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...

Sodexo

Patient Services Manager 1

Washington, DC · On-site

Sodexo is seeking Patient Services Manager 1 for Medstar Georgetown University Hospital in Washington, DC. MedStar Georgetown University Hospital is a not-for-profit, acute-care, teaching and ...

Sodexo

Patient Services Manager 1

Washington, DC · On-site

Sodexo is seeking Patient Services Manager 1 for Medstar Georgetown University Hospital in Washington, DC. MedStar Georgetown University Hospital is a not-for-profit, acute-care, teaching and ...

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Patient Manager information

See Washington salary details

$17

$45

$78

How much do patient manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient manager in Washington is $45.18, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $58.27 per hour, depending on experience, location, and employer.

What does a patient manager do?

A patient manager oversees patient care coordination, schedules appointments, maintains medical records, and communicates with patients and healthcare providers. They often use electronic health record (EHR) systems and require strong organizational and communication skills to ensure efficient patient services.

What is the difference between Patient Manager vs Medical Office Coordinator?

AspectPatient ManagerMedical Office Coordinator
CredentialsTypically requires healthcare administration or management experience; certifications like Certified Medical Manager (CMM) are commonOften requires medical office administration experience; certifications like Certified Medical Office Manager (CMOM) are beneficial
Work EnvironmentHospitals, clinics, healthcare facilities managing patient flow and administrative tasksMedical offices, clinics handling scheduling, billing, and patient records
Employer & Industry UsageHealthcare providers, hospitals, clinicsPrivate practices, outpatient clinics, healthcare organizations

While both roles involve healthcare administration, a Patient Manager focuses more on overseeing patient services and care coordination, whereas a Medical Office Coordinator handles daily administrative tasks like scheduling and billing. Understanding these differences helps in choosing the right career path or job search focus.

What is a patient manager?

A Patient Manager is a healthcare professional responsible for overseeing the care and experience of patients within a medical facility or healthcare system. Their duties often include coordinating treatment plans, ensuring patients understand their care options, acting as a liaison between patients and medical staff, and helping to resolve any issues related to patient services. Patient Managers work to improve patient satisfaction, streamline communication, and support both clinical and administrative teams. They play a key role in delivering high-quality, patient-centered care.

How does a patient manager typically collaborate with healthcare providers and administrative staff to ensure quality patient care?

As a Patient Manager, you play a crucial role in coordinating between patients, healthcare providers, and administrative teams. You’ll regularly communicate with doctors, nurses, and support staff to schedule appointments, address patient concerns, and facilitate care plans. This collaboration helps streamline patient flow, resolve issues efficiently, and maintain high standards of care. Building strong relationships within the team is essential for anticipating needs and ensuring patients have a positive experience throughout their treatment journey.

What are the key skills and qualifications needed to thrive as a patient manager?

To thrive as a Patient Manager, you need strong organizational skills, healthcare administration knowledge, and typically a relevant degree or certification in health management. Familiarity with electronic health record (EHR) systems, patient scheduling software, and healthcare compliance standards is essential. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for coordinating care and supporting both patients and staff. These competencies ensure efficient patient flow, high-quality care delivery, and positive patient experiences within healthcare settings.
What are the most commonly searched types of Patient jobs in Washington? The most popular types of Patient jobs in Washington are:
Patient Manager jobs near you
Infographic showing various Patient Manager job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $93,968 per year, or $45.2 per hour.

Patient Service Representative

Patient First

Hyattsville, MD • On-site

$20 - $23/hr

Other

Medical, Retirement, PTO

Re-posted yesterday

Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

267th of 887 rated healthcare providers

Job description

Job Title

The responsibilities of this job include, but are not limited to, the following:

  • Assisting patients using the kiosk prior to registration.
  • Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
  • Respectfully handling physician and nurse requests in a timely manner.
  • Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
  • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
  • Verifying all patient demographic, health, pharmacy, and insurance information.
  • Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
  • Referring billing questions to the appropriate parties as needed.
  • Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
  • Discharging the patient and processing incurred charges.
  • Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
  • Receiving, sending, and distributing correspondence as directed.
  • Filing and scanning medical documents and office forms as directed.
  • Completing assigned checklists and policy manager tasks within the assigned shift.
  • Answering all incoming calls and distributing messages in a timely manner.
  • Assisting with other assignments as directed.
  • Demonstrating an efficient understanding of the electronic medical record system.
  • Receiving, moving, and stocking ordered supplies.
  • Cleaning the front office work area and other maintenance assignments as directed.
  • Verifying daily reports are run at the end of the day.
  • Attending staff meetings as directed.
  • Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
  • Operating, using, and maintaining medical and office equipment as trained.
  • Participating in maintenance assignments when necessary and as directed.
  • Providing positive, warm, and friendly service in all interactions.
  • Completing other duties as directed

Minimum education and professional requirements include, but are not limited to, the following:

  • Must be 18 years of age or older.
  • Basic typing skills.
  • Minimum one year of clerical experience preferred.
  • High school graduate or equivalent.
  • Ability to sit, stand, and walk for up to 7 hours at a time.
  • Ability to lift up to 25 pounds.
  • Excellent visual, verbal, written, and typed communication skills.
  • Ability to prioritize and multitask.
  • Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Salary Range: $20.00 - $23.00, depending on experience.

Benefits and Other Compensation:

• Discounted medical treatment at any Patient First location (employees only)

• 401(k) Retirement Plan (with employer match, for employees who qualify)

• Paid Annual Leave, Overtime Pay, Double time compensation for all holidays worked

• Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)

What Patient First employees say

Pay

Benefits

Hours and flexibility

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