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Patient Assistant Jobs in Washington (NOW HIRING)

HMS Medical Group

Nurse Practitioner

Greenbelt, MD · On-site

$58 - $65/hr

Participate in ongoing training and support through conferences and events to continue to offer the best, up to date care for every patient * Assist in reviewing additional patient charts as needed ...

HMS Medical Group

Nurse Practitioner

Greenbelt, MD · On-site

$58 - $65/hr

Participate in ongoing training and support through conferences and events to continue to offer the best, up to date care for every patient * Assist in reviewing additional patient charts as needed ...

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Patient Assistant information

See Washington salary details

$13

$24

$69

How much do patient assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient assistant in Washington is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.23 per hour, depending on experience, location, and employer.

What is a patient assistant?

Patient Assistants are healthcare professionals who support nurses and other medical staff in caring for patients. Their duties typically include helping patients with daily activities such as bathing, dressing, and eating, as well as assisting with mobility and transportation within healthcare facilities. Patient Assistants also monitor patients' conditions, report changes to medical staff, and help maintain a clean and safe environment. They play a vital role in ensuring patients' comfort and well-being during their stay in hospitals or care facilities.

What are the key skills and qualifications needed to thrive as a patient assistant?

To thrive as a Patient Assistant, you generally need a high school diploma or equivalent, basic medical knowledge, and experience in patient care or healthcare settings. Familiarity with hospital information systems, electronic medical records (EMRs), and basic medical equipment is often required. Compassion, strong communication, and teamwork are essential soft skills for supporting patients and collaborating with medical staff. These abilities ensure patients receive attentive, safe, and effective care while maintaining smooth clinical operations.

What are some common challenges patient assistants face when supporting patients with mobility issues?

Patient Assistants frequently help individuals with limited mobility, which can present both physical and emotional challenges. Safely transferring or repositioning patients requires proper training to prevent injury to both the patient and the assistant. Additionally, Patient Assistants must navigate sensitive situations with empathy and patience, as some patients may feel frustrated or embarrassed by their limitations. Effective communication and teamwork with nurses and other healthcare professionals are essential to ensure patient comfort and safety.

What is the difference between Patient Assistant vs Medical Assistant?

AspectPatient AssistantMedical Assistant
CredentialsTypically no formal certification required, but some may have basic trainingCertified or registered with credentials like CMA or RMA
Work EnvironmentHospitals, clinics, outpatient facilities, patient care areasClinics, hospitals, physician offices, labs
Job DutiesAssisting patients with daily activities, basic patient support, escorting patientsClinical tasks like taking vital signs, preparing patients, administrative duties
Employer & Industry UsageHealthcare facilities focusing on patient comfort and supportMedical practices, hospitals, clinics with clinical responsibilities

While both roles support patient care, Patient Assistants primarily focus on patient comfort and support without extensive clinical duties, whereas Medical Assistants perform clinical tasks and administrative work, often requiring certification. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a patient assistant?

To become a patient assistant, typically you need a high school diploma or equivalent, and some positions may require certification in healthcare or first aid. Relevant skills include communication, empathy, and basic medical knowledge, and on-the-job training is often provided. Some roles may require background checks and adherence to healthcare regulations.

What are the most commonly searched types of Patient jobs in Washington?

The most popular types of Patient jobs in Washington are:

What cities in Washington are hiring for Patient Assistant jobs?

Cities in Washington with the most Patient Assistant job openings:

Patient Assistant jobs near you
Infographic showing various Patient Assistant job openings in Washington as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 15% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $51,744 per year, or $24.9 per hour.

Patient Service Coordinator/MA (DOM Gastroenterology)

Washington, DC • On-site

Johns Hopkins University
Colleges, Universities, and Professional Schools • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

190th of 627 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about Johns Hopkins Universityexternal

Full-time

Posted 11 days ago

Job description

The Department of Medicine, Division of Gastroenterology at Sibley Memorial Hospital is seeking a Patient Service Coordinator / Medical Assistant.
Specific Duties & Responsibilities
Patient Service Coordinator position responsibilities 50%
  • Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital
  • Maintain accurate information on each patient to facilitate the patient encounter.
  • Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out.
  • Schedule patients for laboratory tests, medical examinations, and consultations.
  • Relay information to patients regarding preparation for laboratory tests and examinations.
  • Coordinate visits either within the department or between several departments.
  • Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments.
  • Print and mail directions, maps, fee schedules, and department specific information to patients.
  • Send medical questionnaire forms to patients to obtain missing information.
  • Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas.
  • Obtain and/or verify patient's demographic data by phone or in person.
  • Confirm appointments by telephone and/or mail. Fill vacancies due to cancellations.
  • Obtain pre-certifications as required by patients' health care insurers or managed care providers.
  • Register patients for clinical appointments using computerized database.
  • Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assist in arranging patient transportation.
  • Answer phones and provide routine information to callers. If a patient has to be admitted to the hospital, take care of administrative tasks of admission so that the patient may go directly to the floor.
  • Review patient charges and extract chargeable items. Collect time of service payments, issues receipts, and prepare cash settlement records.
  • Input diagnostic and procedure codes to TAP system for computer billing.
  • Discuss patient charges, if appropriate, with patients and/or patients' families.
  • Work with available downtown and local support to evaluate eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans or other payment sources.
  • Refer patient to appropriate office and ensure application for funds has been made.
  • Prepare patient's statement of charges and review with patient.
  • Assist with basic insurance and third party queries and explain payment policies
  • Mail lab and patient result letters, file, create and maintain paper and electronic patient charts, provide accurate and timely messages to MDs, fulfill HIPAA compliant ingoing and outgoing medical records requests, manage incoming and outgoing faxes, provide accurate appointment entry/check in/ check out.

Medical Assistant Responsibilities 50%
  • The Certified Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment.
  • The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team.
  • The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care.
  • The CMA reports to the clinic operations manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area's policies and procedures.
  • The CMA must demonstrate competency in all skills related to the performance of patient care.
  • The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety.
  • The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area.

Clinical
  • Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team.
  • Collects patient information and assessment data.
  • Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height.
  • Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner.
  • Obtains additional data from patient and significant other based on initial data collection.
  • Performs chart review prior to clinic visit to obtain historical data.
  • Monitors patient status recognizing and reporting abnormal findings or changes in condition.
  • Organizes patient care activities based on assessment findings.
  • Confirms and clarifies written orders prior to implementation of delegated tasks.
  • Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
  • Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures.
  • Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety.
  • Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. Acts as a "trainer" for new employee and extern orientation, and coordinates activities related to proficiency for these employees.
  • Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies.
  • Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patient's need for additional information and refers to appropriate healthcare resources.
  • Perform injections, including but not limited to, flu, Hepatitis A, B, and C
  • Know how to administer breath tests and capsules
  • Take pre-visit vitals, including but not limited to, weight, blood pressure, temperature
  • Obtain lab results, and under MD guidance, does routine patient notification of results.

Unit Operations
  • In close partnership with health care team, assures smooth and efficient patient flow and clinical operation.
  • Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. Identifies patients with special needs.
  • Directs patients with medical complaints who call or arrive to the clinic to the patient's physician and/or emergency room for assistance.
  • Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms and equipment. Recognizes patient care trends affecting unit supplies and notifies clinic manager.
  • Operates clinical equipment according to equipment procedures including safety and quality control checks. Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required.
  • Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.
  • Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands.
  • Works with healthcare team to assure smooth and efficient patient flow and clinical operation. Problem solves obstacles to throughput process and notifies manager and patients of wait time.
  • Assist with front desk duties, including but not limited to-
  • Filing, Scanning, Purging Records
  • Clearing the fax machine and distributing documents appropriately
  • Printing EPR notes

Age Specific Care
  • Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in her/his assigned service area. The required skills and knowledge may be gained through education training or experience.

Minimum Qualifications
  • High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA,AMT, NAHP) required.
  • One year of work experience in customer service.
  • Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Classified Title: Patient Service Coordinator/Medical Assi
Job Posting Title (Working Title): Patient Service Coordinator/MA (DOM Gastroenterology)
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.60 - $29.50 HRLY ($54,080 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F 8:30a - 5p
FLSA Status: Non-Exempt
Location: District of Columbia
Department name: SOM DOM Gastroenterology
Personnel area: School of Medicine
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About Johns Hopkins University

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Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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