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Patient Manager Jobs in Virginia (NOW HIRING)

HHS LLC

Patient Services Manager

Mechanicsville, VA · On-site

Lead and manage team member recruiting, training, and development * Perform daily inspections, patient rounding, assessments, coaching, and counsel team members * Provide education to patients ...

Gentiva Hospice

Patient Care Manager

Newport News, VA · On-site

$95K - $105K/yr

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...

Heartland Hospice

Patient Care Manager

Fairfax, VA · On-site

$102K - $127K/yr

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...

Compass Group

MGR, PATIENT FLOW

Falls Church, VA · On-site

$50K - $55K/yr

As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting. Essential Duties and ...

Accessia Health

Patient Services Representative

Midlothian, VA · On-site

$16.25 - $20.50/hr

Position Summary The Patient Services Representative (PSR) serves as the first point of contact for ... The PSR performs structured eligibility review, data entry, and documentation management in ...

Accessia Health

Patient Services Representative

Midlothian, VA · On-site

$16.25 - $20.50/hr

Position Summary The Patient Services Representative (PSR) serves as the first point of contact for ... The PSR performs structured eligibility review, data entry, and documentation management in ...

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Patient Manager information

See Virginia salary details

$15

$39

$69

How much do patient manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient manager in Virginia is $39.55, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $51.01 per hour, depending on experience, location, and employer.

What is a patient manager?

A Patient Manager is a healthcare professional responsible for overseeing the care and experience of patients within a medical facility or healthcare system. Their duties often include coordinating treatment plans, ensuring patients understand their care options, acting as a liaison between patients and medical staff, and helping to resolve any issues related to patient services. Patient Managers work to improve patient satisfaction, streamline communication, and support both clinical and administrative teams. They play a key role in delivering high-quality, patient-centered care.

What are the key skills and qualifications needed to thrive as a patient manager?

To thrive as a Patient Manager, you need strong organizational skills, healthcare administration knowledge, and typically a relevant degree or certification in health management. Familiarity with electronic health record (EHR) systems, patient scheduling software, and healthcare compliance standards is essential. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for coordinating care and supporting both patients and staff. These competencies ensure efficient patient flow, high-quality care delivery, and positive patient experiences within healthcare settings.

How does a patient manager typically collaborate with healthcare providers and administrative staff to ensure quality patient care?

As a Patient Manager, you play a crucial role in coordinating between patients, healthcare providers, and administrative teams. You’ll regularly communicate with doctors, nurses, and support staff to schedule appointments, address patient concerns, and facilitate care plans. This collaboration helps streamline patient flow, resolve issues efficiently, and maintain high standards of care. Building strong relationships within the team is essential for anticipating needs and ensuring patients have a positive experience throughout their treatment journey.

What is the difference between Patient Manager vs Medical Office Coordinator?

AspectPatient ManagerMedical Office Coordinator
CredentialsTypically requires healthcare administration or management experience; certifications like Certified Medical Manager (CMM) are commonOften requires medical office administration experience; certifications like Certified Medical Office Manager (CMOM) are beneficial
Work EnvironmentHospitals, clinics, healthcare facilities managing patient flow and administrative tasksMedical offices, clinics handling scheduling, billing, and patient records
Employer & Industry UsageHealthcare providers, hospitals, clinicsPrivate practices, outpatient clinics, healthcare organizations

While both roles involve healthcare administration, a Patient Manager focuses more on overseeing patient services and care coordination, whereas a Medical Office Coordinator handles daily administrative tasks like scheduling and billing. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Patient jobs in Virginia?

The most popular types of Patient jobs in Virginia are:

Patient Manager jobs near you
Infographic showing various Patient Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $82,255 per year, or $39.5 per hour.

Patient Services Manager

HHS LLC

Mechanicsville, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Location:
Bon Secours Memorial Regional Medical Center
Pay Rate:
Salary - Salary Plan, 70,000.00 USD Annual
Work Shift:
Job Description
We're looking for a friendly, compassionate leader to join our culinary team!
Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create a hospitality-centered, guest-first environment that is effective and productive, and that takes pride in delivering quality service every time.
Responsibilities
  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Lead and manage team member recruiting, training, and development
  • Perform daily inspections, patient rounding, assessments, coaching, and counsel team members
  • Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
  • Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
  • Take action and provide excellent customer service to correct any issues that occur
  • Implement, manage, and maintain the patient ambassador program for high-quality service
  • Collaborate with department, facility, and company leadership to achieve goals
  • Stays informed on patient satisfaction updates, current trends
  • Participates in departmental meetings and Quality Assurance/Performance Improvement programs, promoting collaboration and teamwork.
  • Participates in patient experience workshops and projects led by the organizations

Skills
  • Interpersonal Skills: Ability to interact with individuals of all backgrounds
  • Communication: Effective written, spoken, and non-verbal communication
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements
  • Experience managing a team and in customer service
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities
  • Must have or be willing to obtain a valid Serve Safe certification or equivalent

Not Required but a Big Plus
  • Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred
  • Working knowledge of Press Ganey/NRC Picker

What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Career development and ongoing training

Important to Know
  • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
  • Veterans and candidates with military experience are encouraged to apply.
  • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
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