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Patient Intake Representative Jobs in Edison, NJ

PromptCare Companies Inc

Intake Specialist

New Providence, NJ · On-site

$18.75 - $25/hr

Previous experience with specialty pharmacy patient admissions and customer service in a similar ... Other duties assigned Physical Demands The physical demands described here are representative of ...

Allied Digestive Health

Medical Receptionist 3

Freehold, NJ · On-site

$16.50 - $20/hr

Prepare and distribute patient intake forms and ensure completion prior to appointments. * Handle ... representatives, ensuring clarity and professionalism in all exchanges. Proficiency with EHR ...

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All JobsPatient Intake Representative JobsPatient Intake Representative Jobs in Edison, NJ

Patient Intake Representative information

See Edison, NJ salary details

$12

$17

$23

How much do patient intake representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient intake representative in Edison, NJ is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.75 per hour, depending on experience, location, and employer.

What does a patient intake representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What are the key skills and qualifications needed to thrive as a patient intake representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.

What are some common challenges a patient intake representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Patient Intake Representative jobs in Edison, NJ?

For Patient Intake Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Patient Intake Representative jobs in Edison, NJ look for?

The top searched job categories for Patient Intake Representative jobs in Edison, NJ are:

Patient Intake Representative jobs near you
Infographic showing various Patient Intake Representative job openings in Edison, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,304 per year, or $17.9 per hour.

Intake Specialist

PromptCare Companies Inc

New Providence, NJ • On-site

$18.75 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Description:

We are seeking an experienced Intake Specialist to join our team. The Intake Specialist is responsible for receiving and managing referrals from various referral sources in our service areas. The ideal candidate will have a strong background in infusion therapy and be able to provide exceptional customer service to our patients. If you are a detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity. 

Reports to: Departmental Lead, Supervisor or Manager 

Job Type: Full-Time, 40 hours per week, Monday - Friday

Location: New providence, NJ (hybrid 2 days in office and 3 days remote)

Requirements:
  • High school diploma or GED 
  • Previous experience working with insurance companies and healthcare professionals (physicians, nurses, etc.) is preferred
  • Previous experience with specialty pharmacy patient admissions and customer service in a similar referral source-based practice setting is strongly preferred 
  • IVIg case management experienced preferred
  • Must have strong PC skills, especially the MS Office suite. Previous experience with the pharmacy order processing system, CPR+, is a major advantage (although training will be provided)

Job Responsibilities, included but not limited to: 

  • Obtains initial patient referral admission data and documents 
  • Directly interfaces with external clients and obtains initial authorization 
  • Notifies appropriate staff of all pending referrals and patient admissions 
  • Enters new patient information into the order processing system 
  • Generates and tracks forms (e.g., LMN, AOB, Consent for Treatment) until all pertinent documentation is received
  • Consistently updates patient and clinical information in the order processing system 
  • Manages patients on the master log every day and forwards to appropriate staff 
  • Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorizations and/or pre-determinations
  • Communicates in writing or via phone with clients, family members, agents, physicians and discharge planners on eligibility requirements, policy benefits, eligibility determinations and contract provisions
  • Proactively researches and resolves issues impacting benefit coverage and revenue optimization
  • Performs medical /pharmacy benefit verification requiring complex decision skills based on payer and process knowledge resulting in on boarding or case determined a “no go”
  • Contacts benefit providers to gather policy benefits/limitations
  • Coordinates and ensures services provided will be reimbursable (e.g., deductible amounts, co-payments, effective date, levels of care, authorization, etc.)
  • Communicates with patients regarding Welcome and Financial call information
  • Works closely with the billing department for re-authorizations or billing needs, etc. 
  • Other duties assigned

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is required to occasionally walk, and bend or stand as necessary. This position requires the ability to occasionally open filing cabinets, lift office products and supplies of 25 pounds but no more than 50 pounds.

Benefits & Perks 

  • Competitive Salary
  • Medical, Dental, Vision Package 
  • 401(k) plan (discretionary)
  • PTO - Vacation, Sick and Personal days, and paid holidays
  • Referral bonuses & Plum Benefits Discount Ticket Program 
  • Lunch & Learn Programs
  • Employee Recognition Program

Equal Employment Opportunity 

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.